If you care about your loved one's safety, dignity, or medical care, do not bring them to this facility. What we witnessed was neglectful, unprofessional, and dangerous.
When my brother was discharged from the hospital, facilities were carefully screened because of the severity of his injuries and the level of care he required. Bria was fully aware of his condition and assured us they could meet his needs. That could not have been further from the truth. The two days he spent there were the worst of his life.
Upon admission, they did not have the nutritional formula he was prescribed. They did not have his pain medication available, and instead of delaying admission or providing a safe alternative, they borrowed oxycodone from another patient while waiting to stock his medication. This alone is extremely concerning.
My brother had a hole in his esophagus and a history of aspiration from vomiting. Despite this, he was overfed, which caused him to vomit repeatedly throughout the night. When he asked the CNA for anti-nausea medication, he was told the doctor was not in the building and they could not bother him overnight.
When my brother pressed the call button for help, a CNA entered the room and told him to "shut the f up" and stop pressing the button**.
His wound care was completely inadequate. Staff only changed the top dressing and ignored deeper wound care instructions. Two days later, he was sent back to the hospital with an infection. The wound care physician there was visibly upset and stated the wounds were not cared for according to the medical orders.
Medication administration was also unsafe. His pain medications were not given on schedule and were administered whenever staff felt like it, despite his severe wounds and documented pain needs.
When I called for assistance, a CNA responded holding an energy drink, smelling of cigarettes, and asked if we could wait because she was on a smoke break.
This experience occurred in November 2025, and even now, just thinking about what my brother went through causes me anxiety. No patient or family should ever endure this level of neglect.
If this is how they treated my 38-year-old brother, I can only imagine how they would treat your elderly loved ones. read more
