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    Brewer Lisa MD

    5.0 (2 reviews)

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    8 years ago

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    Krause Dental

    Krause Dental

    3.9(30 reviews)
    2.3 mi

    I had dental work done, a permanent bridge put in. They ran the numbers to give me my portion of…read morethe procedure, which was $2400.00. I paid them what I owed. It turns out, the dental office don't actually submit the work to your insurance company before hand, unless you specifically request it. Turns out my insurance compony denied it and wouldn't cover any of it, so I'm on the hook for another $1500.00. Why do they draw up the plan and costs and have you sign paperwork, without actually seeing what your true cost is. This has never happened to me in 57 years of going to a dentist, I truly feel scammed with Krause. I will no longer be going there.

    I wish I could give zero stars. My experience with Dr. Krause has been nothing short of a…read morenightmare.   They make appointments when they get paid quickly but when it's a correction of what they did wrong, you experience a lengthy delay if not being completely avoided.   I was called in and made to wait for hours in the waiting room.  They performed a quick evaluation and told me I needed to come back in 3 weeks as that was the first available appointment and that they had other patients waiting for service outside.   The scheduler Julie originally made this appointment for me under the assurance that Dr. Krause would fix my painful issue but when I showed up, they said it was a mere consultation. Why did you ever schedule me when you have other more important patients waiting for you to charge while you've already collected from me and ruined my entire mouth? You made me take time off work and then have the audacity to ask me to return in three weeks after making me wait 90 minutes outside?   Treatments are rushed and careless. Instead of fixing my dental issues, this dentist made them worse; much worse. I left their office crying in front of five other patients waiting in the lobby because both sides of my mouth went untreated while I was in excruciating pain and experiencing bleeding gums. All they had to do was comfort me and say "We apologize but we don't have enough time today to treat you but we will give you the first available appointment and take care of you."   A simple procedure turned into a disaster, leading to several complications and eventually two root canals (and two crowns) that could have been avoided. This cost me over $4,000. Half my mouth is in worse shape than when I first walked into their office. I have had to seek help from another dentist and an orthodontist just to undo Dr. Krause's damage. Actually,  I take that back. There is no undo. All the other dentist(s) could do was finish the work Dr. Krause abandoned.   Save yourself the pain, frustration, anguish, embarrassment and expense; go somewhere else. I would never recommend Dr. Krause to anyone. What a shame/sham!

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    Brewer Lisa MD - physicians - Updated May 2026

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