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Brent Atwater

4.6 (9 reviews)

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Wag Atlanta

Wag Atlanta

(119 reviews)

My siblings rant and rave about Wag! There dog is often boarded and does daycare days at Wag! Their…read morestaff is very pleasant and friendly! They provide multiple options and upgrades for their boarding and care options! Only suggestions would be more pictures or camera options for the dogs; otherwise I suggest

Unfortunately, after 3 years of using Wag as my pup's boarding place, I'm no longer able to…read morerecommend them. In fact, I feel like I have to warn anyone AGAINST using them as it is no longer a safe or clean place for pups. For years, I had no issue. They were friendly, May loved them, and I had no complaints. The past couple of times have been a nightmare. In September, May (my fur baby) was injured within 1/2 day of her 3 day stay. I only found out because absolutely no one noticed she was bleeding and they sent a report card with her picture. I immediately noticed the issue and called them. They said they didn't know what happened or when but promised to clean the wound and let me know if there were any further issues. I picked her up and noticed she had scratched her ears while there and was scabbed and bleeding. The other injury to her face was healing well though so, I managed to have a conversation with the supervisor, Max, and let him know I was dissapointed. I appreciated that he seemed proactive and that someone else higher up also reached out to handle the issue and I was assured they would be making changes to prevent issues like this in the future. I was hesitant to bring May back but decided to bring her back for a 1 night stay and test it out. After all, I had only had the 1 issue before. I left her and the next day, I called around 1pm and let them know I would be delayed picking her up (scheduled for 3:30pm) and asked them to feed her since I'd be there after their dinner feeding time. I mentioned I had left an extra bag, as usual. The lady that answered assured me May was doing great and she was about to be taken out for a little play time and they would feed her. When I arrived around 8:30pm, the first thing the person at the counter said was "who are you picking up?" I was a little taken aback by the unfriendliness since I had never experienced that but I still said hello and gave my pet's name. She called for her to be brought up, still no other words spoke, and went to grab something in the back. She came back and handed me the extra bag of food I had left. I was obviously confused and asked her if that meant May had not been fed as I had requested. She just said "I don't know, I just got here" with an attitude and kept walking. At that point, I was really concerned and was starting to get upset so I mentioned that I had called earlier and asked for them to feed her as well as the fact that this was the 2nd time she was not properly cared for and how dissapointing that was. She shrugged and went to the back and they brought May out. The supervisor, Max, also came out and asked if anyone asked to speak to a manager. I mentioned what happed and he just said "well, i know i can't change your mind". No apologies, nothing. Even after I mentioned that what upset me the most was the lack of kindness and customer service from the person at the register. To make matters worse, once i got home with May, I noticed she had a new cut above her eye and some questionable stains around her neck - see new pictures. If you opt to leave your pet here, I strongly advise you check for any injuries when you pick them up. May is white and everything stands out and it's easy to tell if something is not right but it's not so with dogs of any other color. It's a shame that they've gotten so bad so far

Allied Animal HealthCare - Sleeping beauty!

Allied Animal HealthCare

(12 reviews)

These people took my money abused my animal and lied to me about…read more Her health she was dying of cancer the veterinarian did the test charge me for it and didn't tell me. Only when I took her back for being non responsive did the doctor tell me the truth. And the staff was laughing about it behind closed doors. Just pretty low thing to do.

Allied Animal Healthcare is the reason my dog died. After treating my dog regularly since he was 2…read moremonths old, today, after a 20-minute walk, I noticed that my Cane Corso wasn't walking on his back legs. I brought him inside and waited 10 minutes, but then I noticed he was panting strangely. I picked him up and rushed him (safely) through school-release traffic, arriving at the vet in 8 minutes since they are very close to me. When I arrived, I rushed inside and told them my dog was having serious issues. There were four people inside: the regular veterinarian who prescribes my dog's medication and three front desk staff. There were also no other pets in the clinic at the time. Without hesitation, one of the front desk ladies handed me a card and told me I needed to take him to the emergency vet. I went to my car but then thought about it and went back inside to ask if anyone could look at my dog because he looked like he was dying (my exact words), and the emergency vet was 30 minutes away. Without hesitation, she said they couldn't do anything and sent me on my way as the rest of the staff walked to the back. Frantically, I drove 20 minutes to the emergency vet, using my hazard lights and periodically patting my dog, looking into his eyes, and telling him he would be okay. Sadly, when I arrived at the ER, they pronounced him dead due to a blood clot caused by the heat. They also agreed that Allied should have at least checked my dog to see if there was anything they could do. It's a heartbreaking day, and I would never recommend this place. Their medication is overpriced, and they do the bare minimum.

Brent Atwater - petservices - Updated May 2026

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