UPDATE TO REVIEW
The caterer for Malone House changed in…read moreOctober 2016. I was at the venue recently (2017) and was appalled. The food was, to me, canteen food, and mediocre canteen food at that.
I am convinced that the chips were frozen chips of the cheapest variety. And if you had have seen the scampi - half of the scampi had a light-coloured coating/batter, and the other half was very dark! It was so unusual to look at. It looked like half of the scampi had been fried more than once. What was even more disturbing is that this was the case on two separate plates of scampi!
I got the impression that a surplus portion of scampi was lying around and, so as not to waste it, it was fried again later. But to mix such a dark-coloured scampi with light-coloured scampi was a bizarre idea.
If you think that going to a grand house and estate means you'll be having a grand meal, you will be tragically disappointed.
And why, you may wonder, did this canteen-food company end up with a contract that another company had had for 27 years? Upon investigation, it seems that Belfast City Council's tender for the catering required that applicants for the contract had to have a turnover of £5 million. Never mind the quality of food you're serving, or gathering customer feedback/reviews for the applicants - if your turnover isn't £5 million, you're out.
I doubt very much that Belfast City Council cares about any of this: they presumably have the attitude that someone will always want the contracts, so who cares about the quality (or distinct lack thereof) of food being dished out?
As far as I can tell, the catering company who 'won' the contract, Amadeus, are also supplying the catering at a restaurant in Belfast Castle, and a café at Lady Dixon Park: two places I will also now be avoiding, lest I end up with multi-coloured scampi and a plate of chips from Iceland (the retailer, that is).
INITIAL REVIEW
Malone House is set in the beautiful grounds of Barnett's Demesne. Frustratingly, Malone House doesn't serve food after 5p.m., which is of no use to the working population. I was there recently for an event one evening and, while the grounds are well maintained and the house has been lovingly restored and modernised, I found it to be a bit of an annoying venue.
The buffet that was served was OK - it's hard to go wrong with sandwiches and cocktail sausages - but the room that the event was in didn't have a bar. You have to come out of that room and go across the hall to the next room, which I thought was a bit odd. It's not like you have to go across the road or anything, it was just a bit of an inconvenience.
The room with the bar is quite small, and felt a bit cramped, with the bar awkwardly tucked away in the corner. It had a decent selection of bottled drinks but only had Heineken and Guinness on draught, which is a woefully inadequate selection. I know it's not a pub, but if you're going to host events/parties in the evening, an effort should be made to provide a decent selection of draught beers. Heineken must be one of the least popular draught beers that's available in Belfast, although it doesn't taste as bad as Tennent's (see my Whitefort review).
I've heard it said that many services that are run by a local council will operate inefficiently, and it's difficult to argue with that line of thinking when a venue doesn't serve diners after 5p.m., only offers two types of draught beer, and requires you to go from one room to another to get it.
Nonetheless, I look forward to the day that I have the free time to sample the food there, but it's not a venue I'd advise anyone to use to host an event, unless it's a teetotal walking society of some description.