My son has had the worst experience with his braces through this office! First when two back…read morebrackets came off (while he was at school) the others very easily came off in unison. Contacted the dentist office immediately they tried tried to say he pried them off...with what??? A chisel while he was in class!!! He was placed in a permanent retainer and not even a year later the "permanent retainer" broke. Called the office they charged me $250 to replace the "permanent retainer" 20 days later the same "permanent retainer" broke again, charging me another $120 for regluing. WHY!!! IT HASNT EVEN BEEN 3 WKS!! This is obviously something defective in what they are doing for a permanent retainer to keep popping out. They refuse to take responsibility that whatever they are doing or using is defective.do they really expect me to pay $120 every month for their defective equipment!!

Worst dentist I have ever dealt with. Absolute worthless appts that lead to no help and no…read moresolutions. Brimhall is rude and unhelpful. Will not return.

Dr. McRae has been my dentist for 20 years and has always done excellent work. However, his…read moreincredible skill set came out on behalf of my son. Dr. McRae and his office manager Deborah turned out to be an amazing team to help my family through a terrible mouth trauma. In July 2017, my 17 year old son took a hard hit baseball to his mouth while playing first base. It knocked in two teeth, fractured his jaw and ruined the line of his teeth. He had naturally straight teeth, had never had so much as one cavity filled. He had only seen a pediatric dentist until that day. The accident happened at 3pm on a Friday afternoon in Twin Falls and an emergency dentist did his best to set the jaw. At 10:30pm on a Friday night, I couldn't sleep and decided to call Dr. mcRae's office call service. Dr. McRae called me within 10 minutes and agreed to see us the next morning. In his lawn mowing clothes, he pulled out his camera and began to educate us, document my son's injuries and build a treatment plan and claim. We saw the office nurse practitioner Monday and were hooked up with a wonderful endodontist in the coming weeks. Deborah helped that office navigate billing medical insurance for work related to this trauma. She submitted claims to medical and dental insurance. It was a five month process spanning two calendar years (late July to mid January) requiring painstaking detail and documentation to support the case to give my son his smile back. 20 months out from the accident, my son has a beautiful, confident smile. We just found out that more than 80% of the cost of his reconstruction was covered thanks to Dr.McRae and Deborah's skill and hard work. I absolutely appreciate and recommend this dental practice.

Only benn once for a teeth cleaning. Very friendly staff and hygienist was great. I would recommend…read morethis dentist

If you have read my reviews before you know I offer up the long and the short because sometimes you…read morejust don't have the time to read and sometimes, well, I don't know about yours but my life IS comedy & I try to share. Short: Dr Trejo and the team at the Eagle location are absolutely wonderful and incredibly ethical. Call Now. Long: It was the Thursday before Memorial day weekend and I had been preparing a veggie tray for a party. I had heard one odd crunch but, ya know carrots, whatever. Until it was time for bed. I brushed and had an increasing ache. I thought for sure I must have cracked a tooth! I was in a near panic. I might have to wait until Monday? Would I get an infection? Lose a tooth? I found a place in town that opened at 6:30AM and you can bet I was there - only to find out the DR wouldn't be taking appointments until 1:30PM, MAYBE I could get looked at today but I was told "The next appointment to TRY to fix it would be June 22!?" "Try?" People go a month with a cracked tooth? All I could think was that would be an infection for sure! In a panic I went home and started calling everyone - then (and I wish I knew her name!) a lovely admin at the Emerald location said they were closed but there was an appointment at the Eagle location in an hour. She said she would call and tell them I was on my way and would likely be late (Now I know everyone says it's "only 45 min to Boise" but apparently I drive slow? ) Can I tell you these people are the NICEST, like Trader Joe's nice! Every last one of them, from the lady who saw me at the wrong door, let me in and walked me through the office because the back door is in the front (What?! LOL! Don't whip in and park closest to Eagle like I did, go past there then around to the left.) The ladies in the waiting room to the hygienist who took my x rays and got me settled in. Everyone was so upbeat and friendly. Then I met Dr Trejo. He was incredibly kind. And it was at that moment that I learned you can BRUISE a tooth. Did you know that? Is this common knowledge? Sure, logical, teeth have nerves too but I struggled to believe him, LOL! Don't tell him but I googled it in the car, I really thought maybe he was just trying to help me not feel dumb. Of course I was equally relieved and so embarrassed. (Again, it's me feeling dumb all on my own they were so very kind) I happily paid that $150 thanking my lucky stars because how much is a crown? Sure enough it ached for the next day or two but it's fine now. Also, I should mention if you do not have dental insurance they have a $33 a month plan and it does give an additional 20% off any additional work. So, I hope you are reading this long version as you wait for your (actually pleasant) appointment and may you be as lucky as I was!

It genuinely breaks my heart to have to modify my review of this business, because I have always…read morebelieved that Dr. Grant is a very good dentist. Unfortunately, being a good dentist and standing behind the products you make for your patients are two very different things. More than two years ago, Dr. Grant made me an implant-mounted denture that cost me more than $8,500. From the very beginning, it never stayed securely in place while eating. Dr. Grant was fully aware of this problem. In fact, for the vast majority of the past two-plus years, I have been forced to use my old denture because it was the only one that would actually stay in place. I finally became frustrated enough to go back yesterday. Dr. Grant told me that the rings responsible for holding the denture in place needed to be replaced. He then stated that I had gotten "well over a year" of use out of the original rings. That statement is simply not true, and he knew it. In the more than two years since this denture was made, I have probably been able to use it for maybe a month total--and even during that month, the denture repeatedly popped out while I was eating. That hardly constitutes getting more than a year of use out of the rings. What disappoints me most isn't even the $250 charge to replace them. It's the principle. More than $8,500 was paid ffor a product that never performed properly, and instead of standing behind his work and making it right, I was charged another $250 for a component that, in my opinion, should have been addressed a long time ago. I have no problem paying for something when it has been properly made and has provided the service I paid for. But when an $8,500+ dental appliance doesn't work as intended from the beginning--and the dentist knows it--I believe the right thing to do is stand behind the product and the work. Dr. Grant may be an excellent dentist, but unfortunately, my experience has left me questioning whether he stands behind the products he provides to his patients. And that is a very disappointing realization after having trusted him with something that cost more than $8,500. It would be one star if not for the fact that as dentists and hygienists, they are awesome. This one just truly blew my mind

The wife and me went in for some dental work on our teeth, cleaning, x-rays etc. and I cannot say…read moreenough good things about dr.Scott and his assistant Michelle so knowledgeable so so courteous and so gentle they were excellent they do fantastic work!!! I would highly highly recommend this office to anybody who's looking for a Dentist -patient Steve Eastman!

I have been visiting this dentistry for the past 2 years. Wonderful staff. I even came in once…read morebecause I had something stuck in my tooth that I couldn't get out with floss and they helped me free of charge.

Wow! In the years I've been going to the dentist, this was my the first place that was thorough!…read moreFrom the warm welcome when you walk in, meeting with Starla to talk about the office philosophy in how they approach dental treatments to the Dental Assistant, the Hygenist and Dr. Smith, the level of customer care is phenomenal! I'm bringing my entire family here and will tell friends. Their office is further than I thought prior to scheduling BUT so glad it didn't stop me from going. Oh by the way, I made the appointment yesterday for and an appointment today- last night I got a call from one of the Dentist introducing himself and is looking forward to my visit! REALLY? When was the last time you got a call from a Dentist to introduce themselves? Me, NEVER. If you're looking for a better dental experience, you owe it to yourself to try this office! You will not be disappointed.

Out of all the years I've been going to the dentist, I can honestly say that Millennium Dental was…read morethe BEST experience I've had. First, all of the staff were extremely friendly. Second, Trinity, my Dental Hygienist, was top notch when it came to describing the treatments that I received and how thorough she was with the teeth cleaning. The icing on the cake was receiving a complimentary coffee cup with two types of teas and two pens after check out. They have a customer for life!

I had the dentist pull a tooth that was catching on my upper teeth. Dr Eames gave me the Novocain…read moreperfectly! He didn't rush the shots and so I didn't experience a lot of anxiety and pain! Unfortunately I got dry socket and had to go in so he could pack it with a paste. The staff were very nice and made me feel comfortable. I highly recommend this dentist for those of you who have the MCNADENTAL plan!

I've never been treated so poorly by a receptionist (who claims she is the manager and there is…read morenobody above her that works there. Her name is Jen. Refused to give me any more info) I had an appointment back in June, they called me to let me know that my Medicaid wouldn't cover the work I needed done, and that it resets in August. And to reschedule for after that. So I waited, and then called today to try and schedule an appointment, Jen, with an incredibly rude tone told me I'm "dismissed from the clinic due to a no call no show in June" and then while she was explaining about the policy, I tried to tell her that didn't apply to me, because I did speak with someone, and was told to reschedule after August. She cut me off immediately and told me to "stop talking, I haven't finished my sentence yet." I was shocked at how rude she was. So I asked for a manager. She said "I am the manager" so I asked for the owner. She said "there's nobody above me" and hung up on me. Admittedly I was pretty taken aback and upset with how I was being treated. I called back and she just said "you're dismissed from this office" and hung up on me again. I never write reviews, or complain about anything. I know things are hard for people, I've been in those roles before and it's hard to deal with people all day. Idk if she was just having an awful day or something, but she had zero excuse to ever talk to somebody like that, especially not a customer/patient. At this point I probably would not want to go back to an office that treats people that way, but I would like to speak to the actual manager or owner and discuss. Their actual dental work from the dentist was pretty decent from my last time there, and service was okay then too. So idk if it's a new person or she just wasn't there last time. But she needs a serious sit down with management. I would never in a million years allow an employee representing my company to treat anyone that way. If the owner would like to discuss I can be reached at skyler@talleymedia.com

Stone Creek Dental is the most friendly and professional dental clinic I've ever had the pleasure…read moreof visiting. They make being a new patient easy and affordable. The admin staff are very welcoming and friendly as well as the dental technicians and my dentist who did a great job with examining and cleaning my teeth. HIGHLY RECOMMEND and I am very happy with my new dental clinic!

Dr . Collie was fantastic . But a lot of headaches w / a disorganized billing staff …read more Miscommunication from her part and caused us a lot of stress w her billing method . First told us ( our Dentist was in network , then he wasn't ) and kept going and going. I really liked Dr. Collie , he is an amazing dentist . The office not so much .