Extremely disappointed and heartbroken by our experience.
Our 3.5-lb puppy had been vomiting all night, so we took her to the West Columbia clinic immediately, knowing she had very little weight to lose. After a brief look, we were told they did not have a Parvo test kit and that we needed to go immediately to the Brazoria clinic. We were told they would call ahead to let Brazoria know we were coming specifically for Parvo testing.
When we arrived at the Brazoria clinic, our puppy was taken to the back for an exam. We reasonably assumed that the Parvo test and blood work were being done, since that was the entire reason we were sent there. Instead, the veterinarian blamed us for her illness, stating that feeding her plain chicken breast the night before caused a GI infection. His demeanor was dismissive and arrogant. Relieved we weren't told it was Parvo, we trusted his diagnosis and went home -- after paying a very expensive bill.
The next day, our puppy continued to decline and had not eaten in over 24 hours. When I called the Brazoria clinic, I was told -- very matter-of-fact -- that our very sick puppy was just being "stubborn" and would eat when she was hungry.
The following morning she was dramatically worse, barely able to walk. We rushed her to a different veterinarian. After extensive testing, X-rays, and blood work, she continued to deteriorate. At my insistence, they tested her for Parvo. Within 10 minutes, the results came back positive.
We immediately called the Brazoria clinic and discovered that she was NEVER tested for Parvo there -- despite being sent to that location specifically for that reason. The veterinarian made the decision to completely disregard Parvo testing.
Had our puppy been properly diagnosed days earlier, she would never have come so close to dying. We would not have spent thousands of dollars, nor been forced into emergency weekend hospitalization.
Please save your time, money, and heartache and avoid both the Brazoria and West Columbia veterinary clinics. Their lack of thoroughness, accountability, and compassion nearly cost our puppy her life. According to them, she was "just stubborn." read more
