Great experience at Ulta today! The workers are always very welcoming and helpful, I was shopping…read morefor some fragrances and Sloan was able to help me find just what I was looking for!

I am incredibly irritated with this store. I was given a broken product and went to exchange it for…read moreone that was not defective. The manager was unwilling the help resolve the problem. Customer service was poor and there was definitely no trying to resolve the issue for me and I left the store with my defective product.

I scheduled full body skin exams for my wife and me. When asked if we wanted them at the same time,…read moreI said no--I had private concerns I only wanted to discuss one-on-one, not in front of my wife. My wife also specifically did not want to be examined in front of a male provider, which is why we chose Heather Allred. Despite that, we were taken back together. Once we were in gowns, Heather entered the room with two additional people--a MALE staff member and a female med student--without asking for consent. That is something that should be addressed beforehand, not after they're already standing in the room. It puts patients in an extremely awkward position where it's difficult to speak up or object in the moment. The exam itself felt rushed and careless. The med student examined one side of my body while Heather examined the other, but only Heather used a magnifying headband. Heather even mentioned that tattooed skin is harder to evaluate for cancer, yet both my tattooed arm and my wife's sleeved arm were quickly checked by the med student without any magnification and were never double-checked by Heather. That contradiction alone was concerning. I understand that teaching is part of medicine, but patients should be asked before extra people are brought into such a sensitive exam, and a student's work should be properly verified. My entire "full body" exam lasted just over four minutes (I timed it on my watch), and my wife's was about as quick, aside from having three spots frozen off her hand. My wife is a redhead with a large number of freckles and moles, and there is no way a thorough scan could have been completed in that amount of time. It was pretty clear our two appointments were combined to save time, at the expense of a thorough and careful exam. Even more concerning, no private areas were examined at all--which is exactly where I had concerns and one of the main reasons for booking a full body exam. Those are areas patients can't easily evaluate themselves. Unfortunately, with the size of my audience I didn't ask for, I was far too uncomfortable to speak up and ask why those areas were skipped, let alone bring up my initial concerns. Why offer a "full body" exam if parts of the body are simply skipped? If a provider is too embarrassed to examine all areas when medically appropriate, that defeats the purpose entirely. The priority should be identifying potential health risks--not preserving comfort at the expense of a thorough evaluation. I went in expecting a thorough, private, one-on-one professional skin cancer screening. Instead, I got a rushed, incomplete, and uncomfortable five-person hangout. I was there for a proper medical evaluation--not to have my concerns sidelined in favor of convenience or anyone else's comfort over potentially serious health issues. If you're looking for a thorough, actual full body skin exam, do not choose Lone Pine. If you're looking for a private, one-on-one exam, don't choose Lone Pine. If your priority is catching something serious early, I would strongly recommend looking elsewhere.

From the owner: Lone Pine Dermatology is a full-service dermatology practice including medical, cosmetic, and Mohs…read moresurgical care. Dr. Cory Maughan, is Logan, Utah’s own board-certified dermatologist and fellowship-trained Mohs surgeon. And Heather Allred is a board-certified Physician Assistant with over 13 years of experience specific to dermatology. Lone Pine dermatology specialists have an incredible rapport with patients of all ages. Whether you need a skin cancer screening, blepharoplasty, rash treatment, or Mohs skin cancer removal procedure.

I would never go here again for my eyebrows or my upperlips. I was burnt on my upper lips :( and it…read moretook over one week to heal :( Sorry but really not my thing of my type.

I have never had a bad experience here. Simply the best in Logan, no matter who does it they do an…read moreamazing job. I couldn't go there this weekend and went somewhere else, my eyebrows and I regret this choice :-(

The customer service at this location is lacking. I purchased my items and realized I had gotten…read morethe wrong item once I got to my car. I went right back and was denied an exchange, as I had declined my receipt. As it had been the last transaction or the one prior I inquired if the receipt wouldn't be right in their refuse can. It's ripped so there's nothing we can do is the response I got. yes you can. You can get the ripped receipt out and let me get a refund/exchange and pay more money for the item I intended to get. Or look it up with my debit card? But besides the refusal the girl was rather catty and probably shouldn't work in customer service. The girl with the purple hair was a delight though and it was a shame that she wasn't there when I came back in.

Worst customer service ever! Purchased a hair dye, waited 4 weeks for it to come in. Kept checking…read moreback, never got a call. Called a fourth time to find out they discontinued the color. The girl on the phone told me that's too bad, come back in for a refund. Seriously, waited a month and all they could say is please drive all the way back to our store to get a refund. Poorly stocked, disorganized, and very poor customer service.