my expectations for my first brandy melville in store experience were very low, i have heard many stories of the employees being rude, unhelpful and downright mean but it was actually worse than i expected. when i got there, the entrance is only about a foot wide with no door and it's actually funny how non-inclusive it is, as if the "one size" clothing wasn't enough. upon entering, the store is incredibly packed and cramped, with clothes hanging all over the walls and everywhere you look. there is nowhere to maneuver. employees weren't discernible from customers and they would walk in front of you, cut you off when walking without a word and just a dirty look. i couldn't find any baskets to put the clothes i wanted to buy in so i held them but the hangers got caught on everything due to the small space, everything was in very poor design and don't get me started on the tiny metal spiral staircase i almost fell down. when i finished shopping, i put some of my things down on a pile of clothing to sort what i wanted to buy since there was literally no space. immediately 3 employees crowded around me and started telling me off. i am not fluent in french so when she realized my confusion the girl closest asked if i even speak french. i said no and for 30 seconds they just talked about me amongst themselves while i was still there unsure to why they even approached me. then she asked if i was going to buy anything and i said yes, trying to be as nice and as clear as possible, that i was just sorting through my clothes and she rolled her eyes and they followed her. why she needed 2 other employees to surround me just because i put some clothes down for 30 seconds i have no idea. i have been treated very kindly by everyone in Paris except for these girls. basically if you want to re-experience high school bullying by girls 15-19, go to brandy melville. the terrible customer service makes no sense to me because it makes you want to leave as quickly as possible, it's just bad for business. but that's kinda the whole thing, the store is for and run by entitled skinny teenage girls who feel powerful running the store so they can treat customers like garbage. the cashier was nice through. i would never go back, just order online. read more