In short they are a business before being a vet. The veterinarian is too busy to actually take time…read moreto speak to you, they give medication before testing to see if it's even needed, they have extra fees everywhere, they want to to agree to payment of services before being told what they will be, and are not punctual at all. I called and asked before scheduling if they had the 12 month heart worm injection before making an appointment. I was told they did and we scheduled an appointment a week later. When we arrived our appointment was at 0900 but were not seen until after 0900. I was also asked upfront to sign an agreement to pay for service rendered before even being told what that service would be. While she tried to say that it was for future service that is not how it reads. After being there for about 45 minutes I was told we would have to come back if I wanted the 12 month heart worm as they now did not have it. Giving the benefit of the doubt we came back two days later. This time we were taken to a room right away. We sat in the room for a while until they told me the actual veterinarian was too busy to come examine the dog in the room an needed to take her to the back. I was told to wait up front. They then brought her back and, more waiting. Later the technicians came in to giver her the normal medication your dog receives once a year. However, they gave her a de worming medication WITHOUT testing for worms. After I asked why you would give be a de worming medication before testing they then decided to test. She was negative as expected. At the end I did finally have the actual veterinarian doctor come into the room. This was to give her the heart worm. Its interesting to note they did wait for results of the heart worm test before giving but did not for de worming. Posted in the room were notices that while you have a legal right to go elsewhere for medication they would charge you to provide a prescription. While yes you should pay for the visit I've never seen a vet charge for just writing the prescription. I'd recommend if you can to find another vet but the issue is you don't have many options. The vet next to the base I could not find a single person that recommended going there. I did here and I was disappointed. To be clear the staff is friendly but even a car salesman sells you a car with a smile. I also they were upset with me pointing out these concerns but they concern me. Often business right outside of the military bases have a habit in engaging in these type of practices because they know they can get away with it. I would not recommend this being your regular veterinarian. If you can it might be worth the hour travel time to find a vet in a bigger city or even a rule vet that's more vet focused than profit focused.

This is the only vet I use for my dawgs…read more They are gentle and very professional. You always feel like family. They do remember your pet and take great care of them. I have 3 boston terriers, a ole English sheepdog and Dr Beall is the only vet. Have to love small town businesses.

Today we had to make the impossible decision to for our 13yr old German Shepherd. Her health…read moredeteriorated so quickly; and it was the best decision for her. Dr Hayes, Abby, and the rest of the staff were caring, respectful, patient, and so comforting for this visit. Thank you for the care you've provided for our girl! Between the two clinics (Entrance Road Veterinary Clinic and Hayes Veterinary Hospital), we've always received the best care. We sincerely thank you and your team for providing the best care for our girl for the last 12 years!!

Terrible experiences at this vet, they will quote you one price and charge you a completely…read moredifferent amount. They are unbelievably rude and do not care about your pets.

Absolutely amazing care for my pets ! Amazing vets won't go anywhere else highly recommendedread more

This place is fantastic and I am so glad I brought my dog here versus the other places near Fort…read morePolk. Over the years, my husband and I usually take our dog to VCA but there are none in this area. From the appointment setting staff, to the vet assistants and Dr. Todd - they are down to earth and go above and beyond to make sure you are getting the best care possible. My 10 year old boy is very anxious & they were incredibly gentle with him. Came for his yearly shots and a heart worm test, honored military discount and all. I highly recommend bringing your pets! Thank you Animal Care Clinic.

Great care for our fur babies - affordable, kind &…read moreconsiderate Arriving early is definitely well worth it

The few times we've actually been able to get a hold of the office and get an appointment,…read moreeverything went well. My cat got fixed for a much cheaper price than anyone else would have done it for. Every other time, though? Busy signal. What is the point in having a phone if you're NEVER GOING TO USE IT? I think a smoke signal would work better at this point...

Nothing special about it other than it's the military vet. I had to bring my dogs paperwork here to…read moreregister them on post. I was able to walk in and receive help soon after. As others arrived they were seen almost immediately. Once they had my paperwork it only took minutes to input the information. I was very pleased with the service. For what I experienced today they seem like a good choice for you pets. Friendly staff and low wait times.

We recently moved to DeRidder and bought two puppies from local breeder Sandy. These poor pups have…read morehad a ton of issues from major flea infestation and mites to birth defects. We adore the puppies but we consider them animal rescues now. Paws and Claws has been so supportive and caring. We have had friendly service from the whole knowledgeable staff. I truly appreciate them all. Thanks Paws and Claws from Rosie, Marvin, and Lily

From the owner: Your pet is an important member of your family and deserves the same high-quality care that you…read morewould expect for yourself and your children. When you visit Paws and Claws Animal Hospital, your furry family member will receive compassionate and comprehensive medical care from our friendly team of veterinarian and staff. We treat every pet as if he or she was our very own.

Courteous and compassionate care. My cat was in distress and they took him right in, explained…read morethoroughly what to expect and costs. i felt very comfortable that they would provide excellent overnight care for him.

They are so compassionate and caring ......took care of both my Boudreaux and Tibbidoe.....He was…read moreso loving towards us and my babies....

I can't rave enough about Dr. Bert and the staff at Westside. My puppers got ahold of some trail…read moremix with raisins (a big no no), and he was experiencing some severe tummy issues. I called the office in the morning, and Dr. Bert suggested I bring him in for a blood panel to check kidney function. Who knew raisins and grapes could be detrimental to a pup's health?!? I love that they offer curbside service during this Covid-19 time, and all the staff that came out during the visit were in full masks and gloves for extra precaution. I would totally recommend Dr. Coco 1000%

Awesome husband and wife team that really cares about your animals. Excellent diagnostic skills…read more Always board my dogs with them too.