I started a company and hired Brand It to build a website which included a logo for a certain amount as a package. They designed a logo first and billed me for the logo and never started working on the website. They kept on billing me over and over which I paid them a lions share of the project. I informed them to quit billing me since they never even started the website. They acknowledged that they never started the website and quit billing me further but at that point they essentially applied the funds towards a logo. Never received the website. They never offered to refund but Dan did offer to build a couple of website pages for a different project which was already completed since they took too long to get back to me. Overall overbilled and undervalued. read more

0 stars would be more appropriate. My wife and I own a company recognized worldwide and never needed advertising until now. We decided to invest due to significant business model changes. While this company has nice people and good intentions, they became ill-equipped to fulfill our contract. Meetings felt repetitive, as if prior discussions had not occurred. Promises of correction were made, but I was unexpectedly billed "Thousands" for meetings meant to realign us, violating the original contract terms. The contract stated additional billing needed mutual agreement, which didn't happen. Before this billing, I'd given them 5k for ads we were creating in-house. After the billing issues, I walked away. Instead of discussing the actual work completed, they retained our ad money, offering only a small refund, effectively charging for those meetings. Most contract elements were incomplete or undone. Our 30k+ investment was wasted, causing further losses due to necessary rework and renewed contracts over 20k that Brandit promised to eliminate. What they couldn't finish in 8 months was done in 4 days internally. This company disregarded our investment and brand. We recognize one individual who worked on our website made a strong effort and isn't held accountable for the company's failures. Operating outside contract terms while retaining owed money demands accountability. This is my first negative review, but it's crucial to warn others: we do not recommend this company and here's why. A comprehensive video review will be provided shortly and I will update this with the link. (See google review for updates) read more