Excellent staff members, friendly, informative, and eager to help. Not a long wait at the pharmacy,…read moreand there is always a staff member to help with a new prescription.

Came in on a Tuesday to pick up my routine meds. Ended up waiting about an hour and a half!!!…read more Avoid getting your prescriptions here. Terrible terrible horrible

If you have lots of time to spend just trying to get past their robotic push 1 for whatever, push 2…read morefor this and that, you should be fine. Yesterday I spent a good half hour pushing this digit on the phone keyboard and that digit only to be met with a human person who insisted could not hear me and hung up on me. Went through the same gates of hell procedure all over again to finally connect with a human who gave completely different information than they had to my husband that any and all requests by phone take 48 hours to 72 hours to process. So...you don't call in the lab orders like you said you would and confirmed a month before the lab appointment, we get to the appointment only to find out the orders were never called in and then spend half a day trying to get expedited lab orders for an upcoming appointment only to speak to six different people, all of whom (except for the last call where they FINALLY informed us of the 48 to 72 hour policy) listened, said they'd get this taken care of and then did....nothing, leaving husband to attend his appointment to go over the lab results with no lab results at all to review.

The internal medical office is borderline negligent. There is no accountability for errors, no…read moretraceability, substandard medical recordkeeping practices, insufficient staffing levels, and generally poor patient communications, and no internal quality program to ensure that mistakes are not repeated. Quality of care takes last place behind any other metrics that you might use to measure how well a medical office performs.

We are very happy and excited with Align Clinic's treatment of our son, Archie!…read more Archie came to the clinic with his left side of his head asymmetrical in March and today in September, he no longer needs the helmet. Type of care: staff was very respectful and supportive of his journey with correcting the issues with his head. Shout out to Megan with her care and guidance; she did a great job ! Thank you Align clinic!

After my first appointment, I left with the assurance that…read moremy orthotics would fit perfectly. Now that I am in the office with my new orthotics and they are causing me to stumble because of a bad fit, I am told the answer is to "wear thinner socks" or "buy new shoes."

I've been to a few and hands down, Dr. Moore is the best! If you are given an opportunity to…read morechoose, pick him. I'm thankful for each session. He's effective, respectful of your time and makes sure you're comfortable.

When I was referred to this organization, they got me to the wrong doctor. Did a full on…read moreappointment, asked for a co-pay, which was nonrefundable. And generally just wasted my time with unprofessional front desk, experience and lengthy paperwork that I did not receive a copy of. I don't think I would recommend remedy medical group to anyone based on how they treated a new patient. It just wasn't ideal, and I felt dismissed as a patient. I was told the wrong time to be there, acted as patiently as I could, but ultimately, I was unable to receive any meaningful care from their facility. Luckily the doctor squeezed me in for a 10 minute intake, before really making sure that she made it to her next appointment on time. It didn't feel thorough nor did it feel like my issues were actually of concern..... I was referred here to take pain management consultation. Which turned out to be nonexistent, because I was scheduled with the wrong doctor after triple checking with the staff. This was not a good use of my time, but the place was very clean and looked nice from the outside as well as the inside. Great interior lighting. But that's really not what you're looking for in a medical office. The furniture is sort of irrelevant, just like a backdrop to what is actually the purpose of the business. The scheduling staff here needs better training so that patients don't waste their time like I did. 2/5 adding a star just for the furniture.

This place is big with lots of street parking. A lot of medical offices. Especially on a hot day,…read moretheir ac is blasting on every level. Everytime I've been here, it's been a hot day. Their directory and signage is very clear so you won't get lost. Their lobby has seats to wait for a friend or family and outside their doors have benches as well. Although there are stairs, there is a way to get to the blg in the parking lot, there's an elevator!

IVX is the best infusion center ever! The care team is very relaxed and helpful, but also totally…read morecompetent and efficient. My medication is delivered there, a great convenience. My previous providers also charged me copayments. IVX got my insurance to cover them.

New patient and had a great experience with both Jenny (office mgr/patient coordinator) and Nurse…read moreBonnie. I was greeted warmly and assisted right away, given a quick tour of the place and shown to my infusion suite. I felt so taken care of and very comfortable the entire time. My anxiety about having IV medication was made so much better by Nurse Bonnie's calm, caring demeanor and the way she just knew exactly what she was doing. She explained things thoroughly, answered ALL of my questions, checked on me regularly, and I can't say enough good things. I love this place and can't wait to go back! Definitely beats doing my own injections at home! Thank you

I spent several days in this hospital. The entire staff treated me well. Today I will be moved to a…read morenursing & rehab center. I am grateful to all of the nurses and other staff members who took such good care of me. Highly recommended.

Sharing for awareness regarding the care I received during an MRI on 2/19/26 with a technician…read morenamed Mark, avoid if you can: Description of Incident Upon arrival, I informed the staff that I am a "hard stick" and required specific care for IV placement. Despite this: * Substandard Technique: The technician, Mark, failed to examine both arms for viable veins before attempting to prick me. * Physical Harm: Mark made 3 unsuccessful attempts. When I requested he stop after the third painful prick, he was dismissive of my concerns, stating, "I've been doing this for 24 years." This resulted in significant bruising on my left arm. They finally brought in a PICC nurse after that. * Procedure Failure: During the scan, the contrast administration was extremely painful because of contrast flow not being adjusted properly. Furthermore, the contrast did not appear in the initial images. Because of this technical failure, I was forced to return for a second MRI.

I had an early appointment. I spent 45 minutes waiting for…read morethe Dr never showed up and nobody came to inform me of the delay. So I walked out Question. If we are the patient (customer) and our insurance is paying for the service why don't they respect people's time

The staff is so sweet and understanding. This clinic is a necessity for the communityread more

Exceptional Orthopedic & Hand Surgeon - Dr. William Wang is Simply the Best!…read more I've unfortunately know Dr. Wang all too well because both of my sons have needed his surgical expertise after separate dirt-bike accidents--and I couldn't be more grateful that he was the surgeon assigned to them. Last year, my older son suffered a badly broken collarbone. Dr. Wang performed the surgery and the outcome has been perfect: perfect healing, full range of motion returned, and barely a visible scar. His bedside manner with a nervous teenage boy (and a worried mom) was calm, kind, and reassuring every step of the way. This past weekend my younger son had a serious hand injury requiring immediate surgery. Once again Dr. Wang took the case, and his reputation as one of the top hand surgeons in the area is completely deserved. He explained everything clearly, answered all of our questions without rushing, and put my son at ease before wheeling him into the OR. We are only a few days post-op, but the early results are remarkable and we have total confidence in his continued recovery under Dr. Wang's care. Dr. Wang and his entire team at Kaiser Redwood City are professional, compassionate, and extraordinarily skilled. In the middle of two scary situations for our family, he turned what could have been overwhelming experiences into ones where we always felt we were in the very best hands--literally. We feel incredibly fortunate to have Dr. William Wang as our orthopedic and hand surgeon. I recommend him without the slightest hesitation to anyone needing orthopedic care, especially complex hand or upper-extremity injuries. Thank you, Dr. Wang--you've now fixed two of my boys and given this mom tremendous peace of mind. Highly, highly recommend.

They suck. I got a skin tear on my toe and all I wanted was some antibiotics so it wouldn't get…read moreinfected and a wrap around it and apparently thats worth 2k let me know what yall think but might as well have just let my toe fall off.

These people can careless about your health! Sad. The forgot…read moretwo of my medications after visiting the ER and told me that I have to come back for another visit to get them! The insincerity is unbelievable!