I went yo clinic not feeling great but symptoms were discounted snd pain level ignored. Told to…read moretake a Tylenol snd have a good day. I got poor level of service snd will not be using this facility in the future. I strongly do not recommend this as a medical facility.

i woke up sick...feeling pretty bad, tough to talk, had a little trouble breathing from a congested…read moretest...needed to see a doctor. most people need to see a doctor to get a diagnosis, to know what is wrong. this unique clinic demands you tell them what is wrong, ie diagnos it first, then they will see you. so, in order to get in here, you first have to go to a doctor, get a diagnosis so they can approve your reason for seeing them. it just kind of defeats the reason for going to a doctor. the person i talked to really lacked patience, and had exceptionally poor communication skills.

Since my cancer diagnosis in Oct 2025, I've had to frequent this facility at least a dozen times…read more While the clinicians are excellent - I do have issue with the facilities - namely Valet Parking, actually the absence of. In My Atrium app for each appointment at this facility there is a reminder that valet parking is offered at this location. The dozen times I've been there - they are always closed and you are forced to parking in the blue parking deck which isn't a bad walk when the weather is nice but when it's raining or 28° outside that's another story. I'd like to suggest they remove the mentioning of valet parking since they are not really offering it. Don't set the expectation then not deliver on the service.

Seems like déjà vu at this hospital as four years ago my ninety one year old dad had a stroke and…read morewas treated at this hospital and now my ninety one year old mother is taken their by ambulance to also be treAted from a stroke. Although my dad didn't survive from his illness the doctors, nurses and staff were excellent and did best they could for him. Moving four years forward the medical industry has seen many changes and these hospitals have seen an exception. Although I'm sure that doctors and nurses do the best they can, I do notice them working under that much more pressure and during several circumstances my sister had to talk to nurses about which medication had to be administered and which one's shouldn't. It seems there was a confusion on this matter on how notes were written down. Facilities are very clean, well maintained and staff was knowledgable and friendly. There is ample parking for visitors with free parking if you get your ticket validated at reception area. There are various restaurants in hospital for staff and visitors, but my favorite was cafeteria on third floor which had good food at a decent price and was very delicious. Overall my both experience at these facilities was good and treatment to patients is handled with loving care and although we live in an era where people have lost faith in medical field due to COVID pandemic and many mistakes you can look forward to getting proper profesional care at these facilities.

Strangely I seem to be the only person here this morning, apart from the staff. Everyone behind the…read morecounter seems to be freezing as none of them have taken off their coats. The water cooler bottle needs to be changed as well. I sat in the waiting room for about 5 minutes before I was taken to an examination room. After my vitals were taken it was just a few minutes before I saw my doctor. I went and had lab work done and was out the door. Everything went extremely smoothly & all the nurses, support personnel & my doctor were upbeat and cheerful. It was a good visit.

The lab tech Ms V may be her name... was not a nice person. Just rude. She got irritated because…read moreshe was saying my daughters name incorrectly and we didn't know she was calling us. Patience is not her strong point and I'm hoping she was just having a bad day. Cause she sucked personality wise. The lady at the check-in was super nice and pleasant though!!!

I had thrown my back out during the big snow storm. Not that the snow had anything to do with it,…read morebut I mention it because everything was closed, including the urgent care clinic. I called this Medical Group since it's in the same building and they were open and were able to fit me in same day within 30 minutes of when I called. I saw Dr. Ramoush (I might be spelling that wrong) and she was great - in fact, I am going to make her my regular MD now (I probably should learn to spell her name). The entire process was very professional and well-organized from registration to check in etc. They gave me a shot onsite and sent my Rx directly to the pharmacy - it was ready as soon as I got over there 10 minutes later - so I was really happy with the efficiency of the experience.

Literally a godsend of a place where angels work. People coming to work and getting screamed at by…read moreprotestors and still showing up is such a big deal. Also huge shout out to C4C for helping make sure everyone gets to their appointments safely. The care is outstanding and the quality is just the same. Could not recommend a safer place.

So I went to the Charlotte location and it was a clean environment everyone was friendly and made…read moreme feel very comfortable

Having worked in various hospitals over the course of a forty year career, I'm fairly astute at…read moreassessing the quality of health care being offered at a specific facility. Atrium cared for my 97 year old mother as she neared end of life. The staff- nurses, CNA's, and physicians were very good with offering clinical information, answering questions, and working with the family to provide quality care to the patient. Direct patient care was very good- the nurses were attentive and responded rapidly to calls for assistance. When the end came the care team followed our requests for end-of-life care despite the natural urge to respond. Staff were very compassionate and respectful to the family who was there. Was everything perfect? No. But in the very complex world of health care, Atrium Pineville cared for my mother as I had hoped they would.

I had a horrible experience two times in a row. Incompetent nurses and very unfriendly assistants…read more My nurse insisted on taking my blood sugar every 4 hours (even though I am NOT diabetic and when I told her she wasn't going to check my BP every 2 hours, she threatened to with hold my prescribed medications. I will not be going back to Atrium Pineville.

I am shocked at the negative reviews here because my experience was excellent. I brought my son in…read morefor a head injury late at night. We were taken to a room immediately after checking in, and the ER physician came in minutes after. Dr. Small was exceptional with both my little guy and helping me as an anxious mom! He gave me all the information I needed to feel empowered to make decisions. The radiology team was also amazing and so kind towards my son. This was the most ideal and positive ER experience I could have asked for. I truly am so thankful.

Left hand doesn't talk to the right hand Nurses and Drs were…read moregreat with one exception who was nasty and racist Scheduled procedures happen hours after they were supposed to an in general stay away We were seen almost immediately which was good but the next 15 hrs for a psyc issue was horrible Too bad hospital management doesn't see this reviews

Atrium Health Charlotte Medical Clinic has the best group of doctors and nurses. Everyone is…read moreprofessional and friendly. Dr Albert Hudson is my primary care physician. I have been going to this practice for 35 years... Yikes! I would not go anywhere else. I trust Dr Hudson with my life. He is very honest, knowledgeable, and always has a positive attitude. He can make your bad day a great day after your visit. I make my appointments on line which is great. All my rtest results are at my fingertips through their hub. I recommend this practice for all your medical needs or if you just need a physical.

I had an appointment to check on a mole with my dermatologist and enjoyed my office visit…read more Scheduling was easy, the staff was very friendly, the office is clean, and Dr. Dunn is amazing. He is very friendly, listens to concerns and explained everything and answered all my questions. I have seen him for years, and will continue to visit him to manage and monitor my skin!

First let me say, I have been with Charlotte Medical Clinic since around 1988. I am now 67 and on…read moreMedicare. There are a couple of issues I would like to address. So in Nov 2025, I had my 3rd Medicare "Wellness visit" which had been scheduled a year prior. First of all, they call a week before my appointment to say my Doctor is on leave and out of the office until January. I asked how long has he been out and they said a "month." So you call me a week before to reschedule and I can't get in until February/March now to see my Doctor. They said well you could see the Physician's Assistant before then. So I took that appointment a week later. I completed all my paperwork answering all the "questions" that they ask each year and submitted online. The day of the appointment, I checked in and went to the lobby and they took me back within 5 minutes. The nurse took my stats asked me questions and then I waited for the "Nurse practitioner" for like 30+ minutes. She asked me a couple of questions, listened to my back and chest, felt my abdomen and looked in my ears. She did not even feel my feet or neck for any swelling or growths(at least my regular Doctor does that.) She asked me how many meals do you eat a day and did I need any medications refilled (which I did not need.) THAT WAS IT ! So then the nurse comes back in and says we need to ask you questions which were the questions that I had already answered with my "Online Check-in process." So the Physician assistant spent all of 15 minutes with me. I had learned from my "Wellness Visit" at ages 65 and 66 to NOT ask any questions because Charlotte Medical will charge you for another "office" visit and you will have to pay that charge. So I DID NOT ASK ANY QUESTIONS. So hear we are today, January 27 and Charlotte Medical Produces their Billing statement and I have a balance based on "Doctor's office visit, long." Yes Medicare covered the "Wellness Visit." So like I said before, I have learned to NOT ask questions during a "Medicare Wellness Visit." because just 1 question will cause Charlotte Medical to charge for an additional Office visit. I asked no questions and was charged for a "Long office visit." Are there any other patients encountering the same issues? I am cancelling my 2026 Wellness visit with Charlotte Medical and searching for a new provider. These visits are "Rip offs" for the patients. To be charged for an additional "office visit" and have a Physician Assistant perform the Wellness check and not even feel your neck or feet. Then have the nurse come back in and say we need to ask you these questions for which I had already completed and submitted online the night before. Enough is Enough. I just felt I needed to address this in a written review.

I have been going to Charlotte Medical Clinic for more than 20 years. Dr Hudson is the best doctor!…read more He is kind, compassionate, honest, so intelligent. I completely trust Dr Hudson with my healthcare! Several years ago they separated the responsibilities of the doctors. Now Dr Hudson no longer sees patients in the hospital. I believe the continuity of care is very important. Knowing he would be managing my care was comforting. Now I have to trust someone who never met me. Nonetheless I recommend this practice. The doctors as a whole are amazing (I have seen others from time to time). Check them out. You will not be disappointed.

I went from Humana to United Healthcare Insurance and in one month they ran me up a total of $1,600…read morein debt and that is all I make from social security. I called United Healthcare and they said they put me on the wrong plan and that they would not change the plan I was supposed to be on and they would not pay for their mistake. I never should have left Humana. I just want to warn everyone to beware with United Healthcare that you do not get stuck in the same trap as me.