Wow!!! The team at Smith has been extraordinary! My daughter was in a serious accident (she's…read moreokay as is the other driver, thank God) and it totaled her truck. We reached out for help in finding a replacement. Tim was responsive and sent us a possible match within hours. It was PERFECT! Kelly helped us coordinate all the details, and we're 2 1/2 hours away. It's a bit challenging from a distance to ensure all is set before we pick up the truck on Saturday. I can't say enough about this team. They're honest, friendly, responsive, and provide a great buying experience. Highly recommend.

I stopped by the service department yesterday 7/13/2023 to inquire about a couple minor things that…read moreshould be covered under warranty on a 2022 traverse. I was told I bought a used car and the dealer I bought it from should have fixed the issues. The vehical has just over 34,000 miles on it it still under factory warranty and also has extended warranty. Beware taking your car here for factory warranty work especially if you bought it used.

This truly is as good as it gets. Overall very comfortable experience. Mike is very friendly,…read moreinformative, trustworthy, and patient. I will most definitely be a repeat customer and referring Tincher Auto to everyone I know.

From the owner: Retail sales of used cars, trucks, suv, and vans.read more

I can't thank you enough for your assistance in buying my car. it's rare to find a car dealership…read morethat cares. I feel like I was working with a friend . I found an amazing car! Every detail was closely considered and met. Thank you! Thank you Mary and the finance .

Everything went smooth and our Salesperson was very professional and not pushy until it came time…read moreto talk real price. I won't fault our Salesperson for any issues at this point because it was out of their hands but when their finance person, or whoever he was, got involved, things went down quickly. Being retired, we did not have a ton of extra money to put down so we were relying on using some of the money we SHOULD HAVE RECEIVED from our trade in, which had a KBB trade in value of $19,000+ which we still owed $10,500. This finance guy, decided they would just pay off what we still owed and expected us to come up with a ton of money down ourselves instead. He could give a rats ass that our trade in had a trade in value of $19,000+ and acted as if that equity we had in the vehicle meant nothing. With that amount of equity available, even if they sold it for an unheard of price of $12,000, it was an extra $2,000 for the dealership (or more likely, his own pocket). So, as far as their choice of vehicles goes and their professional salespeople (at least ours), they are great however if you do purchase there, I suggest getting your own financing and purchase it without a trade because you'll be out any and all equity you've got into it.

My parents visited this Toyota dealership to purchase a new Camry for my mother only for the…read moredealership to refuse to sell them a car because they wanted to pay in full with a cashier's check rather than finance. So basically, don't try to purchase a vehicle here unless you intend to finance it. They refuse to make a cash sale.

On our recent return trip to Florida from Ohio, we experienced a mechanical problem. We were towed…read moreto Mark Porter Ford. The service department was swamped, and it was nearing lunchtime. We were promised they would squeeze us in. They showed us to a very comfy waiting area and updated us frequently. Luck was with us, as the problem was quickly diagnosed and they had the part in house. The repair was done in short order, and we were back on the road with only a few hours lost. In our haste to get back on the road, I left my tablet in the waiting room where I had been reading my book!! I called them several hours south, when I realized what I had done --- they had it and sent it out to me the next day!! Good customer service is a rare commodity these days. It is my pleasure to give Mark Porter Ford service department very high praise!! Thank you!

Just had a great experience buying a used car from this dealer! Customer service provided by Heath…read moreand John was outstanding and I highly recommend Mark Porter Ford if you're in need of a high-quality used vehicle. I drove almost 100 miles to buy my 2014 Honda Accord...and it was well worth it!

Tried for 2 days to get in their shop to have 2 batteries replaced. Was told scheduling system was…read moredown. Called next day & was told same thing (Friday-Saturday). Nobody took my name & phone# to get back with me. Not good customer service Fairy guy!

Had car set up to buy next day. Asked if I should leave…read moredeposit and was told no. Sent over proof of insurance and license. Took off work so I could drive there the next day. Went and got cashiers check. Was called at 2pm saying everything was good. Got a text at 3pm saying "someone came in and bought the car." Sold it right out underneath me..... I found another car, I hope they find some integrity....

Super helpful and super fast and easy to work with. I would highly recommend to family and friendsread more

Worst experience Ive had with any business. This place is a money trap. I was sold a used car here…read moreand assured they sell good quality cars. When my car started having problems a few months after purchasing I went in to get some answers and some help. They offered no realistic options other than trading for another problem and took no accountability. When I wasn't satisfied with what they were offering they just Say sorry about your luck. I've done nothing to these people but help them and now I'm being ignored. Makes me sick to see this sprawling business in the middle of my city. I've seen many other bad reviews like mine. I don't know how they are allowed to operate.

Kellys Car Care And Towing. Highly Recommend, Very Nice Man. Kelly Is There To Help You. He Cares…read moreAbout Your Well Being And Your Car And Not Your Wallet. Good Luck Kelly With Your Business

From the owner: Kellys car care is a christan owned and operated auto repair shop we offer minor mechanic work and…read morebody and paint work. We except insurance work. Our labor rates is $65.00 a hour. I have over 30 years combined experience and minor repairs and body and paint work. We also do towing I have a rollback and I do local tows for 65 dollars within 25 miles of Charleston