Refused to tow a vehicle from one house to another. Claiming they only tow for emergency roadside…read moreevents. So... no worries, I'll have to move on. Three...thats 3 CAA memberships that won't be getting renewed.

As a long time member I can honestly say that it has been a pleasure working with CAA. Over the…read moreyears I leaned on them for passport photos, international drivers license, many maps and a tow. They are always quick and thorough. I have always encountered friendly staff, and nice small town feel.

I contacted Daniel by email and within 5 minutes he had already emailed me back! He was able to put…read moreme in touch with a company to suit my insurance needs very quickly and I was insured in under 5 hours. What a relief! Thank you Daniel!

From the moment that I contacted Daniel for personal insurance coverage, he treated me with upmost…read moreurgency and professionalism. He took the time to explain different coverage options, and spent the extra effort to follow up with various insurance companies for additional information and/or clarifications. He was very thorough with his research, and very patient with me. The quotes that he provided were very competitive. I would recommend him to any of my family or friends.

Jessica made getting home and auto insurance SO easy for me. She explained everything so I knew…read moreexactly what I was getting. She was able to do everything completely over the phone, making the whole process even easier and stress-free! I would recommend her services to anyone!

From the owner: Our mission is to act in the best interests of our clients. We offer the best protection available,…read morehelp our clients manage the risks of everyday life and support them in the pursuit of their goals

To start , I put in for a Trip Tik on Feb. 13/22 to go from Niagara Falls, ON. to Grand Falls, NB…read more My specific instructions were exactly... "We would like stops every 3 hours (approximately) along the 401 & the Trans-canada hwy. on the way to NB. at the nearest Enroutes to my 3 hours timeline to (fuel up/ washrooms & eat) Any questions please email me. Thank you so much" When you ask for a Trip Tik on line it tells you any less than 10 days, you have to do it yourself on line, otherwise the local branch will fo it. I gave them 10 weeks notice & get an email after submission that it will take 5 weeks to do??? Today is the end of the 5 weeks.. Know what I received...!?@#%^ Nothing I couldn't have done myself on Google Maps, Map Quest or their own site. Not 1 Enroute location calls up in the written booklet or map. I'd expect this shit service from "Karen's Travel & Emporium" but not a huge company like CAA. WHAT A COMPLETE JOKE! What the hell took 5 weeks? On the positive side ..I guess I can do it myself...I still have 5 weeks? The question is...since CAA did half the job shouldn't I get back 1/2 my "CAA Premium" membership of $172/ yr. back? You probably guessed it... No I wouldn't recommend them.

Just moved back to Niagara Falls and needed insurance for my truck. The service was amazing and the…read moreinsurance agent that helped me was so patient and helpful, explaining everything in detail and making sure I received all discounts for being a CAA member etc.. The rates seem very reasonable that I didn't even shop around. They have plenty of bundles and packages that save you $$. I am very pleased with my experience and glad to have CAA insurance now. It is also located next to the Ontario license and registration office, so convenient.

I have had the very best and fastest service from my sales agent Devin Mackay. He quoted me over…read morethe phone and saved me hundreds of dollars on my home and auto insurance. 10 out of 10 Would very highly recommend giving this man a few minutes of your time. Thank you so much Mr. Mackay!!!

Tammy , one of the representatives, was absolutely amazing . She got back to me right away about my…read moreissue and immediately rectified it for me . Very kind and helpful. So glad to be with this company

Bob White was able to literally cut my homeowners and car insurance by half. He negotiated a…read morebetter price with my homeowners company and changed my car insurance to a better company. Bob has been exceptional! I wish I had begun work with him years ago.

I have been with this company for my insurance for years and I am satisfied with their service.read more

This company is a disaster!!! Very dishonest, unorganized, unprofessional, shady, and a nightmare…read moreto deal with. (I dealt with their Kitchener branch Josie Bourre) and let me tell you what a nightmare it was dealing with her and this company. Look elsewhere if you can and save yourself a lot of stress that I had when dealing with this company and it's staff. Just a total nightmare!!

Phil is a pleasure to do business with. Always professional and personable! I highly recommend him.read more

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. Our family has worked closely with Allstate for years to help people with their insurance needs - from homes to auto to boats and more. Our quality, service-oriented agency is not only owned and operated by a family, customers tell us we make them feel like family too. I'm proud to work with a company that's one of the biggest in the insurance and financial service industry. In fact, last year Allstate had a relationship with about one of every six American households and protected an estimated 17 million autos. A stable, reputable company that reaches out to millions of American households to meet their needs - that's my kind of company. As your Allstate agent, I can help you understand how the choices you make - such as the car you drive - affect your insurance rate. I'm committed to helping you get the appropriate level of protection and make it easy to do business with Allstate.