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    1 year ago

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    Delta Sonic Car Wash

    Delta Sonic Car Wash

    (95 reviews)

    Went for a car wash and got my wiper blade snapped off. It was a time trying to get it fixed. I had…read moreto call corporate to make sure they would replace the blade. Initially, I felt like I was getting the run around for them to fix my car because they never communicated with me unless I reached out to them about having it replaced. Be sure to have them tape down the back wiper blades to prevent damage to your vehicle.

    Truly the worst detail I ever paid for. I should have been suspicious when they said I could not…read moredo the cheaper express detail, but had to do the whole interior detail. for 225.00. Obviously, the interior was dirty, or why would I have it detailed. It's been several years since I worked in a detail shop, and maybe we didn't have all the updated equipment they have now, but never can I remember getting an interior done in less than an hour. I left the car at 8:30, walked 15 minutes to a nearby restaurant for breakfast, and within 20 minutes I got a phone call saying my car was ready. Having scheduled 3 hours for this service,I was told the vehicle could not sit there and hd to be pick up immediately. So I had to have someone else pick up my vehicle, who didn't review the work. When I got home, I was shocked at the condition of the interior. There were fine white hairs all through the back of the vehicle, the sides of the seats looked like they were never touched because there were still drips of coffee visible. And the biggest shock were the floor mat were piled in the back upside down "because they were wet". The front 2 mats were not even touched, they looked the same as when I dropped it off. When I contacted customer service, first I was advised they don't clean the back of SUV's, without an additional charge. When I pointed out on their own website, the 225.00 does cover the rear, their new excuse was they contacted the location and they said it was cleaned and I should have brought it to their attention when I was there. . When I forwarded photos, showing it was not, they said the complaint would be escalated to a supervisor. 2 months and several message later, still no action. Cancelled monthly service, enjoying far better service at Crow cr wash, for less money a month. STAY AWAY!

    Mobil

    Mobil

    (1 review)

    I am desperately working to calm myself as I was embarrased and mistreated at the Mobil at 17100 S…read more Harlem Avenue in Tinley Park on 20 Sep 24 at 5 pm. My work vehicle had over heated upon pulling into the gas station for gas, I parked my vehicle, purchased a snack and then later on a separate receipt I purchased Coolant for $19.74 including taxes. I sat for 30 minutes and returned with the Coolant to ask the cashier if I should purchase the Peak instead and upon looking at both I placed the peak back on the shelf and returned to my vehicle to use the coolant in hand that I had already purchased. The cashier a male of Indian decent, smaller statue started aggressively banging on the window, then another male of the same ethnicity rushes out to tell me to pay for the Coolant; confused and embarrased as there were customers in the store and coming in with all eyes on me. I explained, I purchased this, the cashier begans yelling, "you did not, you can not steal and you are a thief." I go to the car and grab my receipt and he refuses to look at the receipt, still calling me a thief as the store and activity literally stopped. In absolute desperation I attempt to see if a customer would look at the receipt, but of course no one wanted to intervene. I walk out as the cashier threatens to call the police and the manager and after the manager who assisted me thirty minutes prior, he no longer recalled the purchase. The cashier is still yelling as I walk out and is then followed by the other person working and even with the receipt with the date and time, I was still humilated, embarassed and accussed of stealing. I finally called the police and after the officer goes into the store, suddenly, the manger who was on another phone remembers me making the purchase. I am 52 years old, a professional, educated, home owner and all Mobil saw was a black person who steals. I have never been so humilated disrespectedan and all because of my skin. I have always patronized Mobil but never again. Do better.

    bp - servicestations - Updated October 2026

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