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    8 years ago

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    Valero

    Valero

    (1 review)

    Don't bother coming here if you have rented a Zipcar. It's one thing if people out here in the…read moreLong Island boonies don't know what a Zipcar is but it's quite another for a business owner to be completely obtuse. I attempted to put gas in my vehicle using my Zipcar gas card (for those unaware, you get your gas costs covered when renting a Zipcar & they have a special system for putting gas in the tank you can use with any gas station with a credit card machine at the pump). When I attempted to use my gas card, the machine reads "please see cashier." I presumed this cashier would be familiar with Zipcar & the mechanics of the gas card being the same as using a credit/debit card. No, this clueless & completely rude man with an accent asks me how much I need for the tank like I'm supposed to be some psychic who can predict the exact amount I need to get back to the place I'm to drop the car off and have enough in there for the next rider. I attempted to explain how the card worked and that I can't just rattle off an amount since it's not MY money being spent. He has me scan the card machine inside; I do this, go to the pump & it says "one moment please." The female working there was much more friendly & polite about this and seemed she might try to help me but the asshole guy goes "your card was rejected" and treated me like crap. I tell him I'm going to call up Zipcar & he can speak to them. I call Zipcar about this, the agent was willing to speak to him but he yells "I'm not speaking to anyone." I tell the agent that he apparently mistakes Riverhead for some metropolis like NYC & thinks he can afford to be an asshole to customers and be a caveman who is completely ignorant to things like Zipcar. So if you're a NYC resident in Riverhead for the Tanger Outlets or on business like I was or even looking at nature here, don't waste your time giving money to this technologically clueless dirtbag who thinks it's perfectly okay to treat a woman in a business suit like she were a piece of ghetto trash.

    BP - servicestations - Updated May 2026

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