My bathtub was dripping and driving me crazy. I called one place here in Ruston and was quoted an…read more*outrageous* amount. I then called two other local plumbers and didn't hear back from them . . . at all. Then, I tried Eric. He got in touch with me right away and drove from West Monroe at 4pm that very same day to fix my leak/drip! Very nice people, very fast, and was only 1/8 of what the first guy quoted. I HIGHLY recommend his service.

Eric is very dependable and professional. I have used Eric for numerous plumbing repairs. I highly…read morerecommend Eric for any of your plumbing needs.

This organization has it correct when it comes to customer service, being on time , respect for…read moretheir customer, and pride in doing the very best. Super professional was Rodney and Blaine when they came to do work at my residency in 100+ weather. Whereas the other outfit I contacted 2 days before, NO SHOWED the next day even after a few phone calls to their office to see when their person may be coming. Call Mark Johnson after 5 and than the next morning to schedule and they had the two gentlemen mentioned above their by the time I asked. Not having to take off another day from work or rescheduling clients. Dr. Strain Ruston, La

Did a great job and I'm not knocking the work but they left me feeling ripped off…read more Won't suggest them

I have had 3 different pipe breaks in 9 years, in a house on 6 acres. Their team showed up when…read morepromised each time and fixed my leaking pipes. the most recent visit was when I was selling my house, I had a leaking toilet, so I schedule to come out the 2 days later and they came out and fixed the toilet that day. Great service by the team at Gordon's air and plumbing. Thank you again

Terrible experience with this company. Scheduled a plumber for 1/22 at Loan office in West Monroe,…read moreLA--no-show, no call. Followed up, was told they rescheduled for 1/23--again, no-show, no update. After multiple calls, they kept leading me on, promising to send someone. My client reached out on 1/28 since the plumber never showed. Called again, they apologized and guaranteed service on 1/29--another lie. By 1/31, after the same client complaint of not showing, they had no explanation. Completely unreliable and dishonest. If you need a dependable plumbing service, look elsewhere. Do not count on them for emergencies or even a basic scheduled appointment. Do not use this company for Commercial Needs

called to have them place a faucet in a bathtub that had just been retiled. they come in and said…read morethey had to chisel the tile and ended up breaking the piece and pulling it off the wall, then the office lady says, "oh well!". DO NOT USE!!!!

Meaux's was hired to temporarily remove and replace a sewer line in a renovation project I was…read moredoing. When they replaced the sewer line they used rubber couplings "Fernco Fittings" and guaranteed when questioned that they would not leak. Renovations were then completed, and the house passed inspection prior to the holidays. During the holiday there was a loud noise under the home, and a sewage smell soon developed. My husband investigated and found that the Fernco Fittings had failed, and that sewage had spilled under our home. I called Meaux's to come assess the problem. The plumber arrived after the holiday, assessed the issue, and stated that a loose board they had placed under the pipe to support it (rather then properly anchoring it with hangers or fixed supports) had been knocked over. (This is not possible due to the fact that the home is fully sealed, and enclosed with rubber membrane. The board simply fell over.) The plumber snaked the toilet that was attached the the faulty plumbing, leaving fecal material strewn across my new bathroom floors. The plumber informed me that he had placed the loose board back in position to support the loose pipe (again without anchoring it). He then left the job site, and I was sent a bill for $240.00. I called Meaux's for clarification on why I was being charged for the breakage of newly installed plumbing. The receptionist was very rude, and informed me that someone had knocked over the loose board supporting my pipe. I explained to her that this was not possible, and when I asked why a loose board was used to support a critical piece of plumbing I was given no reasonable explanation. I asked to speak to the manager, and was told I would be contacted. I never was. I called Meaux's again and asked they send another plumber out to assess the loose board, and provide a more long-term/stable solution for my plumbing needs. A plumber came out, and stated that based on what he saw a better solution was needed. He stated that they'd be in contact with me regarding a better solution to the plumbing issue. At this point I sent a check to Meaux's for the $240.00 with the expectation that they would return to fix the pipe. Nearly 2 months have gone by with no word from this company. I've called multiple times with no response. We ended up having to contact another plumber to properly support the pipe so it would not fail again.