I have been bringing our family cars to Eric Boyd for at least 10 years. We have a 10-year-old Saab and a couple of newer Hondas. He has always provided the best service. He is extremely knowledgeable about all aspects of car repair and maintenance. He has never tried to oversell a service or part. He will tell you when you need the factory part and when you can do with the aftermarket part. He is always courteous and prompt. I would highly recommend him for routine service or auto repairs of any kind. read more

I brought my 2003 4Runner into Boyd's Auto Service for my brakes since they were making noise. Well after Eric inspected my vehicle, he told me to remove my kids car seats and informed me that my 2003 4Runner had an UNSAFE frame. He recommended that I bring it to the closest Toyota dealership to have them look at the frame and see what they can do for me. My 2003 4Runner frame was UNSAFE on the passenger side between the front and rear tires was so badly rusted that it was unsafe to drive the 4Runner. My kids and I could be dead if I was ever in an accident. Toyota should be warning owners of these vehicles! I listened to his advice and brought it to a Toyota Dealership about the unsafe frame issue. Now I'm awaiting for Toyota to decide what to do about my bad frame. I contacted the CEO of Toyota since this a 2003 4Runner safety issue. I would have never known, if Eric did not inform me. Thank you Eric, your earned my future business since you probably saved my family lives. read more

This is my guy. He's quick, honest, and always open. He's stayed late a few times to fit me in. I've brought a few friends his way and he's treated them all great too. High marks. read more

I went away for the 4th of July and left my car with Eric Boyd for an oil change. I asked if he would at the same time diagnose a small leak in my coolant system. I made a second call to Eric to be sure to tell him not to do any work without first giving me an estimate. Not only did he do the work with out giving me an estimate but he replaced a part that had been replaced a year before. He then gave me a bill for a whopping 563.00. Within a few days my system was void of antifreeze. I brought the car back by the shop and Eric "topped off" my antifreeze saying that my system probably "burped". A day later my car is overheating and leaking all over the place and when I popped the hood it was clear to me that I didn't have any antifreeze again. I went back to Boyd's to leave my car asking Eric to call me when he knew what was wrong with my car. He never called so two days later I had my teenaged daughter drive me back to the shop to find a laughing Mr Boyd who said he knew that money didn't grow in the back yard for me and that I needed a water pump now and that it would cost another 400$ to fix it. 100$ for the part and 300$ for the labor. I was beside myself. He said he would add a sealant to pacify the problem. I went home and searched for someone else that could help me and talked to several mechanics that said they would have at least put in the part and let me make payments. I then found another mechanic who then diagnosed the real problem I needed two seals replaced. I DID NOT NEED A WATER PUMP! The seals and the labor cost 140$. This mechanic also told me that the sealant that Boyd put in my system could have also caused further damage to my car insuring that I would have made another trip back to Boyd's to have my radiator replaced if I had left it in my system. I feel that Eric Boyd showed his true self to me in this situation. Not only did he take advantage of a single mother with two jobs and a kid in college. He "wolf called" to my daughter and I when we went back to pick up my car. If I had the time I would take him into small claims court to get back the money that I paid him. Mr. Boyd you should be ashamed of yourself. read more

I took my car to Eric for inspection after it was stolen for almost a week. I wanted to know if there was any damage to breaks, transmission etc. since whoever stole my car was defiantly in few minor accidents. Not only Eric quickly took a look at my car but when I went to pick my car the next day I found that he fixed rear bumper (which was completely broken) and trunk (which wasn't locking anymore). And the surprising part was he didn't even charge me anything. To fix my car, just to pass inspection, I would have spent at least $700+. Eric just saved me that much money for the time being. Thanks again Eric!! Keep up the good work. read more

I ran into a problem with the front end of my van on a Saturday afternoon. Eric dropped everything to calm me down and helped me get it taken care of! You get that old time service from Boyd's Auto Service! Only the best!!!! Top shelf quality work. I highly recommend them!!! read more

Eric is great mechanic. I've been taking my car here for six years now. He is good about communicating (calls me once the car has been opened up to discuss the issue found and to confirm the plan/price for fixing). He is thorough and has always fixed my auto problem. I've never had any up-charges, surprises, or lingering issues. I will never go anywhere else. read more