I bought a car and they promised me a key with fob that worked, but it wasn't specified in my…read morecontract that I needed it.. I went in there today after calling the finance manager, multiple times without a call back; and they can't help me. A working key with fob is $150 & $120 to program! My fault for trusting a verbal agreement and definitely kicking myself for that!

I purchased a mercedes through Carsmart Farmington (,vehicle wasn't in their inventory). I did…read moreeverything online, via text, and a few phone calls. I explained to them my schedule was very tight beings I worked two jobs, basically needed it to be sign and drive. I drove all the way to Jackson to pick up the suv only for them to have moved it to Farmington without telling me. They stated they did but I still have texts from that conversation and it's not there. I drove back to Farmington and had to complete the test drive and vehicle inspection after dark. I decided to purchase the vehicle I was told that I could not refinance it for 3 months or I would have early pay off fees, however when I called their credit union this was not true. I received a text later saying my title and extra keys were there. I.stopped by to get them and they stated there was no extra key, but they would have a key guy make one at my cost. I declined, Beings the car was already in the shop getting maintenance because it was over 3 years past due for its scheduled maintenance. When I told them this the salesperson argued that the oil had been changed, but with mercedes that isn't the only maintenance they require for longevity of the car. ,(this is more important to know about a car you are selling then how many ways to open the back hatch.) The car seems to be of quality. However the customer service and communication leave a lot to be desired .

I visited your office a few years ago ......I had just got off work and the way I was dressed and…read morethe truck I drove ...You treated me like I was a second class citizen. ...I will never take my Hotrod to you to be worked on.....So far it has won 32 trophys....No thanks to you....

When my wife's brand new car (2018 ford escape) was rear ended we drove it straight to Griffin…read moreAutomotive Design! We first used them on our 2012 fusion when it was in a accident they helped us deal with the insurance company to get us back on the road fast, so when this happened we had no doubt where to take the new car. When we picked up our escape it looked better then the day we picked it up from the dealer repaired and detailed inside and out. We tell everyone we know/and meet about our experience and the high quality of work we have had at there shop! Thank you for all you have done!! Chris

Did an excellent job repairing a convertible top everyone else said needed to be replaced. Fairly…read morepriced and as polite and friendly as they get! Drove over 50 miles each way to get here and worth every mile-

Bad business to use, showed up late, said it needed equipment that was not needed, dispatch is…read moreinaccurate, and charged way too much, four thumbs down

Very good service . This is the only guy we use for our business. He has always treated us more…read morethan fair .

The guys from D & D Towing were such a HUGE help to us this past weekend…read more We pulled off the interstate for a quick fuel stop and bathroom break on our way to Conway Arkansas for a very special family event. We were about four and a half hours away from our destination and we had about seven hours until we had to be there. Well, when we all piled back into our van to get back on the road, the engine wouldn't turn over. We tried using jumper cables with a local sheriff's help, but we were fairly certain this was NOT a battery issue. The sheriff suggested we call D&D Towing. We are SO glad we did. These guys were AWESOME. First, two of them spent more than an hour trying to repair our problem right there at the gas station. They knew we needed to get back on the road so we wouldn't miss our special evening. However, we all finally gave up on a quick fix. They suggested we use a local Mechanic (Heartland Auto Repair), who btw, went above and beyond to give us great service at an awesome price. Here is what made me want to give the guys from D&D lots of accolades for their service. Once we realized they were not going to be able to get us running again, we started looking for other forms of transportation from Fredericktown to Conway. There are no rental car offices in Fredericktown. It gets worse....Out of all of the rental companies anywhere around, no one had a car available. We finally found a vehicle 21 miles away. D & D towing were willing to work on our van to try to get us on the road quickly for more than an hour. Then they were willing to tow us to the mechanics AND drive my husband back to the McDonald's to drop him off where I and the kids were. Another D & D employee was willing to drive my father-in-law, who was traveling with us, the 21 miles so that he could pick up a rental car for us. Of course, being from out of town, knowing no one at all, we just knew that the bill was gonna be large. Hours time for two employees, towing, driving twenty one miles two ways to help us get a rental car, running my husband around town so that I and the kids could sit safely in a McDonalds. Of course the bill was gonna be large, but it was worth it right? Well here is the thing, the bill wasn't large. It wasn't inflated at all. If anything, these guys didn't charge enough. We are from a small town, but we have lived in large cities and you just can't beat the friendly, wonderful, honest small town Americans who are willing to help a stranger out. Thank you so much D&D for making what was an awful situation easier to deal with. We made it to our event only about 10 minutes late and were able to be there for what was the most important part of the ceremony. If you need a tow company around Fredericktown, MO, these are the guys to call! The phone number on here, doesn't match the number on their invoice. Here is the one on the invoice: 573-783-7739 Thanks again!

I don't recommend D&D. They are horrible, cost me 275$ for 2 days in their inpou d and they lost my…read morekey fob.

Brandon was timely kind and professional would recommend to anyone definitely will be using again…read moreanytime I need a tow

Huge shoutout to K Buckley Towing & Recovery Service!…read more I can't thank them enough for recovering my father-in-law's Jeep. This isn't the first time I've needed their help, and once again they proved why they're a towing company I trust. I've used K Buckley Towing & Recovery multiple times over the years, and every single experience has been outstanding. They always show up quickly, treat you with professionalism and respect, and get the job done safely and efficiently. When you're already dealing with the stress of a breakdown or recovery, it's a huge relief knowing you have a team you can count on. A special thank you to the entire crew for your hard work, dedication, and outstanding customer service. It doesn't go unnoticed, and it's clear you take pride in what you do. You all go above and beyond, and that's what sets your company apart. I highly recommend K Buckley Towing & Recovery Service. Thank you again to everyone at K Buckley

My father took me to the current Sweeney Salvage in the 1970's, so when I was driving near, I…read morecalled to report that I gifted a F150 2002 steering wheel graphite dash cover, about $25 current value that I purchased from eBay in error because it's the wrong color for my F150.

I took my Honda Odyssey to this place for an estimate and repair of electrical problem, cv joint…read morenoise which I was not aware of and a valve adjustment. His quote was $1200.00 for the valve job and $450 per side for the cv joint shaft replacement. That is over $2000.00 for an old car. I said no thanks, he said that will be $156.00 for diagnostic today. He charged me to diagnose problems I was already aware of. He charges $165.00 an hour and was boasting his rates were going up and then laughed! In other words he cheated me out of $156.99 for doing nothing!

They always do a great job on my vehicle! Great prices and very friendly. This is the only place I…read morewill take my car!