My service dog is still timid at vets. He was never this way before. Horrible veterinary practice.

I came at 5:15 and they were already closed, nothing posted anywhere about closing early, its nice to know that they will not adhere to their business hours and closed when they want. For reference it says they are open till 6. They had an employee there insult my girlfriend several times for the cat carrier she brought. He was so persistent about his insults his coworkers had to tell him to stop. Paid 190 dollars to treat my cat for fleas and ticks when she doesnt have any. read more

Took my cat in. She had infected eyes. Charged me $120.00 & gave me eye drops for me to put in her eyes; you try & put eye drops in a cats eyes & see how it works out?Said they did labs, but said they would have to put her to sleep to give her an antibiotic shot. How'd they run labs (draw blood) without putting her to sleep?? read more

This is how my dog was treated, sent away by this clinic's owner when he was needing help most. Are you a security guard or a vet? Because of course language used because i sat in a room for 45 minutes. Do you really think I'd be sitting at the door waiting for it to be open at 730 am if it weren't an emergency?? read more

Boyce-Holland Veterinary Service - My dog when we arrived - Veterinarians Near Me - Stuart, Virginia

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I need to see how much is it to drop my BABY WHISKEY for fleas and ticks and get the rest of his shots

They don't deserve a 1 star but I had to choose one. Well we found out my dog was NOT well enough to have been released from the hospital yesterday from Boyce-Holland Veterinary Services. She has now been re hospitalized at another place until atleast Monday. I'm screaming to the top of my lungs DO NOT take your animals to BHVS under any circumstances. I pray a find a lawyer to take our case since I have proof from another Dr that she should've NEVER been sent home yet. If y'all don't mind please continue to pray for our baby. If Lock Boyce was still alive this would NOT have happened. read more

Pros: They are a walk-in vet, so they were able to see my cat when my regular vet was all booked up. The ladies at the front desk were very nice and even called my regular vet for copies of my cat's records. My cat was seen in a reasonable amount of time and received adequate treatment for her condition. Cons: The vet has ZERO bedside manner. I think she hates cats. As soon as she walked in, before she even touched or looked at my cat, she suggested sedation. A man walked in with her and, without saying a word, scruffed my cat, yanked her upwards and carted her out of the room. My cat was in pain. She had an abscess on her back and had a high fever from an infection. She cried out in pain and they did not care. I know grabbing a cat by the scruff is supposed to be painless, but the way this man did it was so aggressive and uncalled for. She had not tried to attack anyone; she hadn't even hissed or growled. He brought her back in and pushed her body down flat on the table which made her abscess break and ooze everywhere. Again, the vet said they would need to sedate her just to take her temperature. I begged the man to let go of her and he did. I petted her to reassure her that I was there. They put a towel over her and took her temperature and it was high. The vet explained that they would need to sedate her to lance and clean out the abscess, which made sense. They whisked my cat away, still by her neck, screaming in pain. I was so upset. I got in my car and just cried. I honestly didn't know if my cat would be alive after the procedure. If they treated her this way while awake, what would they do while she was asleep? I worried all afternoon and around 5 I was able to get her and bring her home. They said she needed to come back in a few days to get a drainage tube out. I did not bring her back. I was able to get an appointment with my regular vet instead. Overall, I think the vet hates cats and the vet tech with her hates them as well. Maybe they are nicer to dogs, I don't know, but if you have a cat, DO NOT take it there. read more

This place is super shady. I took my German shepherd puppy here for her 12 week old exam and vaccines. She wasn't even in there five minutes (keep in mind I couldn't go in with her and never spoke to the vet) and they said she was all good. Skip forward a few weeks, I go to a different vet since it was closer to my house. They did a full exam and I got to stand there and watch while they did everything. A little bit after they examined her stool sample, they told me she was severely infected with roundworm and becoming malnourished. He said it was a very good thing I came in when I did. I highly recommend going to a different vet because who knows what this place is doing/not doing to our pets. I will be contacting them myself as well. This place should be shut down for negligence. No reason simple tests should be skipped. read more

We moved in the area, this vet was close by so our cats were spade here, $ cost good. However we never met the veterinarian? The receptionist were friendly; yet, the man ( I assume was a tech,) did not introduce himself, never asked kittens names, he labeled my name on carrier & took the kittens away, on my pick up date the same staff ( Man) stood on my right side, with another check out pet /owners, as I paid at the window, I felt his arm reach around my neck to pick up an office file or form to my left!! Initially I thought it was a friend of mine trying to hug me! Creepy! Premises had fleas, premises had an odor. I will not be returning. read more

Dr. Lock Boyce has been treating my pets for more than 20 years. He is an excellent Vet and knows what he is doing. His office is old and kind of dirty but animals get GREAT care. He does fly off the handle at his staff if he is having a bad day or they do something stupid...calls them dumbasses and threaten to fire the entire staff (some of his staff are unprofessional and jerks). I can understand his rant. His personality is not usually abrasive or angry. Another vet in the area is very obnoxious, abrasive, and arrogant and you will pay double what Dr. Lock charges. The other Vet office was charging $30 for an office visit plus anything your animal required (shots, treatment, etc). This other Vet was gonna charge me $250 to euthanize my big lab when he was dying of cancer 11 yrs ago. Dr. Lock's charges were FREE at that time...that is how empathetic he was to pet owners who had to say goodbye to their pets. I was touched and amazed by this kind gesture during the sad hard time when I needed to put my beloved pets to sleep. I have been taking my animals to him for care for 20+ yrs. I also know that he gives reduced prices to pet owners who cannot afford care for their animals. Would your Vet treat your animal if you did not have the money??!! Your animals will not get better care if you take them somewhere else. And you will pay double what he charges if you go somewhere else. I thank God that Dr. Lock likes our rural area and is here. I am taking my 2 doggies to him today for AGXs and HW test for the new rescue. I trust my beloved furbabies to his care. Give me Dr. Lock over any Vets in this region!!!! He is A+!!! read more

Terrible service, 0% Professionalism the Doctor had no time to explain anything relating to surgeries done to my animal. Laughed and shrugged after making a cancer diagnosis without any test results. Was given no information about the cancer or the surgeries or any time frame for biopsy results. Incisions on the animals feet were not covered or bandaged but left opened with no cone on the animal. Employees in dirty plain clothes, One of which was outside the business telling someone that the woman working the front desk was going to fight someone in the parking lot. Bare minimum communication and Overcharged on services and medications. read more

This vet is a psychopathic narcissist. He has a God complex; he thinks he knows everything and you're an idiot. I had a stray cat show up at my house a couple months ago with a little bit of discharge from one eye. He looked clean and well-fed and only showed up once in a while so I assumed he belonged to a neighbor. After a while his eye discharge seemed to be a little worse but I was not about to take someone else's cat to the vet. I already care for 8 dogs and 2 cats (plus my mother's 3 dogs and 3 cats) so I couldn't afford it for one thing, plus for all I knew he was already being treated by his owner. After a while his symptoms were bad enough that I figured he either didn't have an owner, or his owner wasn't doing anything about it so I tried to treat him myself. I researched it and talked to a cat rescue friend of mine and all info pointed to using doxycycline to treat. I gave it to him for a couple weeks (researched the correct dosage, right down to using a jewelry scale that measures in the milligrams, and dosed him after a meal, etc), and his symptoms disappeared for almost a couple weeks after that, but then suddenly returned very badly. I had done a lot of reading on this and knew that a chronic respiratory infection was often due to a compromised immune system, which could be caused by several things like feline AIDS or feline leukemia and other things, so I took him to the vet to get him checked out and tested. I took 2 of my other cats at the same time to get their rabies shot, and my niece told me later that while I was getting those cats from the car she heard Dr Boyce yelling and cursing. I came back inside with no idea that had been going on, and found Dr Boyce just beginning to examine the sick cat. He asked how long it had been showing symptoms and I gave him the quick answer of "a couple months" with the intention of filling him in on the whole story. I told him about the doxy treatment and before I could even say anything else he instantly started YELLING right in my face about how "you NEVER use doxycycline!! What dumbass vet told you to use doxycycline!??! It tears up their system!!! You NEVER use doxycycline!!!!!!!". He kept ranting, I can't even remember what all he said because I was so shocked by his unprofessional behavior. So, my niece and I were speechless. His face was literally about 12-15 inches from mine while he was carrying on. I finally told him he didn't need to yell at me. He lowered his voice by about one decibel and kept on going about how he must have been the only one paying attention in pharmacy school, and he must be the only one to ever read a book, blah blah blah. (My niece told me later that she was waiting for me to punch him. Not because I'm a violent person, but simply because he was behaving THAT BADLY.) It may sound on here like he was just upset about my choice of antibiotic, but trust me, it came across as very much a personal attack. If I was to just start yelling right in someone's face like that they would likely call the police! Just because he's a vet doesn't mean he's allowed to verbally assault people. I finally took the cat back and said we would take him somewhere else. He made another comment that my brain registered at the time as more rude garbage but I was tuning him out by then so I can't quote whatever he said. I have never in my life seen a "professional" act like a 2 year old. I used to brag on him because he had such reasonable rates. I thought it was because he truly cared about animals and wanted to make a difference. After telling this story to other people I have learned that he is infamous for this behavior. I guess his low rates are because nobody would go to him otherwise. I certainly won't be back!! 8+3 dogs and 2+3 cats - that's business he will never get from me now. I don't know how he keeps employees - I would be embarrassed to work for him. Regardless of how you feel about antibiotics, or about people self-treating, you should never yell at a client, especially when their animal is right there on the table! Don't even pretend like you care about them when you just scared the crap out of them. If you love your pet don't take it to this maniac. If you're low-income he *might* be ok for cheap immunizations or flea/tick meds, but if your pet actually needs to be seen then run, don't walk, to another vet. I will drive 30 miles to my previous vet in the next county over from now on. If anyone is interested the cat tested negative for feline leukemia. If his symptoms don't clear up I'll have him tested for whatever else my (sane) vet recommends. Oh, btw, I told the next vet what had happened and he said Boyce must be "off his meds again". I'm pretty sure he wasn't trying to be funny. If Boyce isn't on meds HE NEEDS TO BE! read more

I called to see if they knew where I could get a dog shampooed and nails clipped. I was told, right here. I told my in-laws which are visiting from Florida, and they took their dog there. I was so upset to find out how badly they done. They took the dog back and within 2 minutes he came back soaked, and his nails had NOT been clipped. $35.00 to do this is a joke! Worse experience ever!!!!! read more

I took my GSD to Boyce Holland Saturday 8/8/20. Because of the Covid scare nobody was allowed inside. Let me first say that Dr Boyce has always been my go to vet. Even saved one of my shepherds that had pyrometra. But this all changed when I brought my male GSD in and he was diagnosed by the Dr of having a tumor on his prostrate. They gave him antibiotics and pain meds for infection and scheduled my GSD for surgery in two weeks. They never asked me if he was up to date on his vaccines and just arbitrarily gave him a rabies vaccine as per their policy ( I later found out ) without my consent. Three days later my boy went into anaphylactic shock and died in my arms. When I called the office to let them know what had happened, he gentleman immediately went into defensive mode and quickly claimed it was the law ( which it is not). Anyone with any common sense knows you never give a sick or pregnant dog ANY vaccine. The VA state law plainly states that exemptions can be made for sick or pregnant dogs. The manufacturers of rabies vaccines state that they be administered to only healthy dogs and cats and never to sick animals because of severe dude effects up to and including death ( as in the case of my dog ). There was no empathy from the man I spoke to, just accusations and trying to turn it around on me. Regardless of any homegrown policy they may have, no consent was given by me nor was any indication given to me that they were giving him a rabies vaccination. They just did it without consulting me first. There are exemptions in place that were completely ignored. I'll never go back to Boyce-Holland ever again and am pursuing other avenues to ensure that no one else ever has to endure this kind of negligence that cost the life of my dog. read more

Very poor service. The staff was rude, the veterinarian seemed less then knowledgeable. I felt uncomfortable letting him treat my dog, then further research showed that Dr. Lock Boyce killed a cat! No thank you! read more

Adept at making you feel like you're wasting their time while they're actually wasting yours. Vet was in the lobby catching up with people and chatting while three other staff were behind the front desk catching up on files. None had time to address our concerns, beyond reminding us that they were not an emergency clinic and would be closed at noon (it was then 10). Apparently that = no urgency. The amount of time spent just trying to get someone's attention to START getting our information was better spent driving the long distance to a better clinic that actually put forth effort into treating our dog. We should have done that to start and skipped the painful disregard and lack of compassion. I've said the exact same on their google reviews, absolutely do not bother with this place. read more

He truly seems to care about animals, but he really doesn't care about people and will lie to get you to do what he wants. He told my elderly family members for years that every animal in the world is born with worms in their body, and that cats and dogs have it worse because they are domesticated. They believed him, not knowing any better and not wanting to contradict or question a professional. He also told him that if their pets are not spayed or neutered before they were 2 years old they could never be, and then harassed them each subsequent visit when they chose not to "fix" their animals (indoor pets who for the most part lived 8 years or older with only one ever having babies). After these and many other stories, I finally talked the family into using another vet and they and their pets have been happier ever since. He really does care for animals, if that's what you care the most about. He just doesn't seem to care how he manipulates you into doing what he believes is the "right" treatment. read more