Second time through, and I still really enjoy this airport. Typically smaller city airports are…read morewhere it's at, versus say NYC or Atlanta, as they're naturally easier in and out. This one is easy, but also nice. Lots of light, easy to navigate terminals, decent restaurant choices, and cleaner than my house will ever be. While poppin', it was nice to see a big Starbucks as I had an early flight out and hadn't caffeinated yet. (Side note, give these folks a raise, they're busting it.) I got held up by TSA for a while because I had a candle in my bag but it was still much quicker than several others. It's also not too far from NuLu where I stayed, maybe 15 minutes by car or so. All the amenities you'd hope for with an airport, and overall it's a good one.

SDF is a small airport & arriving here wasn't a bad experience. I got a bourbon ball when I arrived…read more& there were many personnel directing travelers to the areas for ride sharing. Leaving the day after the derby I knew to arrive early especially after it was reported to get there 2.5 hours prior to departure due to it being reported on the news that the Sunday was the busiest day at this airport on the news. There was not a sign saying where the clear lane was but we asked & were told where to go (same lane as pre-check). Once we got to the clear ambassador we were checked into the entrance of the lane with no issues. When we got toward the front of the clear line that is when things went wrong. There was one lane for pre-check & one for clear. 3 lanes or more lanes were for general entry. At that point TSA agents began letting pre-check passengers pass us in our lane and we had to just wait. Then they began letting general passengers without a paid expedited clearance go through security before us. This went on for an extended period of time. Then a couple in front of me that had clear were finally allowed to go through security. The tsa agent (Fatima) was holding a paddle directing passengers including that couple to move forward. The paddle that she used to direct passengers was still being held up so I thought she was telling me I could go since I was next in line. When I moved she yelled at me and told me to come back. Then another passenger began asking her why there were three lanes open with TSA agents checking in & verifying ID's to proceed into security for only pre-check passengers for an extended period of time and why clear passengers couldn't proceed. Passengers without any expedited clearance were also allowed to keep moving forward into the security search area. Fatima said that we were regular and had to wait. The other passenger said that we are not regular and asked why we paid for clear if we couldn't use the benefits and were not being processed prior to the regular passengers. The passenger asked another TSA agent if she should just go through the regular lane instead of clear & that TSA agent said that she would have to go to the end of the line if she did. That line was extremely long & the passenger had a flight less than an hour to departure. Also another TSA agent was allowing passengers with pre-check and clear move to the TSA only line in front of other passengers. More passengers in the general lanes were allowed to move forward while we continued to have to wait. Fatima later called another employee over and then they asked for a supervisor. Fatima was very unprofessional and rude. Many of TSA agents were unprepared, unorganized and unprofessional. There were a few nice TSA agents but Fatima wasn't one of them.

In the last month we've flown Southwest from Louisville to our destinations. Check in at the kiosk…read morewas easy, printing out our boarding passes and luggage tags, then taking them to an agent to check in our bags. Boarding was also easy - flights on time, boarding groups announced and moved through quickly. All of our flights were smooth and the attendants took excellent care of us with snacks and drinks. Luggage claim was well announced and we grabbed our bags quickly to head home.

Super friendly and well staffed check-in counter…read more Overall, Southwest has taken a huge term for the worse this year. The assigned seats have resulted in much slower boarding, first checked bags were initially charged at $35, just raised to $45, and overall prices have been skyrocketing. What used to be a stand out airline seems to be aspiring for the infamy of the spirit airline experience.

Delta is easily one of the best airlines! They have free food on the plane, and free drinks with…read moremany options including Coke products, though they do include bought snacks but you can still get the free snacks. The pilots are very nice and they give out trading cards, wings, and sometimes Delta stickers to children. They also have a very nice lounge with free food and drinks(and a bar). I find Delta rarely delayed, every flight I've been on with them, they have been on time. When I flew to SXM, we were 30 mins early, impressive. I very much recommend Delta Airlines, give it a shot!

It had been years since I last flew with Delta, since I normally stay pretty loyal to a specific…read moreairline. But when Delta was my only option for where I was going, I didn't mind trying them out again. Delta has a reputation of being one of the top tier U.S. airlines and I can see why. They have great service, quality, and sometimes prices. A majority of flights over two hours will have TVs, and they always offer complimentary snacks and drinks. They have a tier system with their tickets. The cheapest option will get you basic economy (which honestly, the seats are still great,) but you cannot change or cancel your flight unless they are at fault for some reason. Main cabin will allow you to change and pick your seat ahead of time. A majority of their planes have Comfort plus (premium economy) and first class, however unless you're flying on a large, long-haul flight, the seats are hardly different from the basic. Delta is a great airline that I have always had great experiences with. I'll definitely be flying more with them in the future!

Customer service was so helpful and patient. Liz helped me with a question on an upcoming flight…read more Her patience and understanding amazing. I would highly recommend this airline.

Insane. They…read moredelayed a flight originally boarding at 9:30 to board 10:05 around mid day. Then send a text at 9:45 that the flight is boarding at 9:45; final boarding text set 9:50 Meanwhile TSA left for the day at 9:30 and they didn't bother to tell anyone (this is their regular time at this smaller airport apparently) Two other passenger left stuck crying in the airport while they called our names and nothing could be done. No forewarning of anything, and their customer service will just text you and let you know it's all your fault. Will not be traveling with them again. Was not a Breeze.

I had a really good experience flying this airline last month. The professionalism and organization…read moreas well as neat touches made flying United a pleasant experience, especially after a recent not great experience with another major airline. I plan to seek out United in the future. Plus, I love the continuation of Gershwin as the airline's theme music!

Recently (SEP2022) flew from SDF to KOA to HNL & back to SDF…read more Pro's: All flights ON TIME!!! WTG UNITED !! Will choose UNITED whenever I can. Cons: Let's be honest... no one wants to fly for hours (7) sitting so close to someone / anyone! Con2 - If you want to experience a classed society, well by all means buy an airline ticket. Welcome to max parsing of a group of people down to the gnats ass. Mostly people fly economy. So crowded. Slow service. I feel like I am in steerage. What happened?!?!? Suggestions to United: Take out a couple of seats, charge a little more, make your customers a little less miserable.

Used these guys last week. Casey was our driver and he was bad ass. Picked us up from downtown…read moreLouisville and rocketed us into bourbon country. SUV was pristine and spacious, good sound system. Jesus wept and Hurricane Helene sent rowdy storms all the way up the Bourbon Trail. I felt safe as a babe wrapped in his mother's arms as Casey piloted us through the impenetrable rainstorm, telling stories and educating us about bourbon all the way. We had a few appointments to maintain... Casey's intimate knowledge of all the distilleries allowed him to steer us in the right direction, as locations closed due to power failures and flooding and the sins of man. God's anger was biblical on this day! Would use these guys again in a second. Five Stars. Ask Casey about Doris!

We used bluegrass last month for a 2 day custom bourbon distillery tour. Casey was our driver and…read moreguide and he was awesome. He picked us up from Louisville both days and took us to different areas based on the planned itinerary (one day east with stops to Woodford reserve and one day south with stops to maker's mark). The car was an SUV, clean and comfortable. Casey was a great driver. He was friendly, great conversation and had interesting tips and side detours to fill out gaps in the itinerary (ask for the sausage biscuit from the gas station for breakfast if it's on your way). They also work with you creating an itinerary during the planning stage. Would highly recommend anyone that wants to plan a custom distillery tour.

Spirit airlines located at the Lousiville airport is a flight service that offers cheaper flights…read morefor boarding only. There is extra fees for carry ons and luggage. However you are allowed a purse or laptop bag for free. My second oldest daughter was cheering in Disney and had practice late on a Tuesday night and her team wanted her down there on a wednsday. Us being a family of 7 making a 13 hour drive in one day is a no go. So my wife and my other 4 daughters made the drive towards Atlanta on a Tuesday and me and my cheer daughter flew down direct wednsday morning. Worked out as the only thing we needed on the flight was a phone charger and that fits in her purse. So spirits cheaper boarding worked out perfect for our scenario. The flight itself was smooth and comfortable. They do not offer complimentary snacks or beverages or any form of tv entertainment however this was a 2 hour flight so we didn't need that. Overall we had a good and cheap experience. Would definitely use in as Similar situation in the future.

I have been trying to get Spirit Airline to replace my damaged luggage since the first part of…read moreNovember. They keep asking me to do the same things I have already done. I sent them pictures of my luggage and a picture of my confirmation that they sent me with the time on it,I took my luggage back to the airport before I left Vegas and was told it was taken care of. When I got home I was asked to take my damaged luggage back to the airport again. When am I going to get a resolution to my problem? I am really frustrated with their customer service reps. Has anyone else had this problem with Spirit?

Thomas and Ron were great hosts on our tour today. We really enjoyed the Saturday Social Tour!…read moreThomas was very knowledgeable, respectful, and kind. Ron kept us safe on the road. It's nice to be able to try wonderful places without worrying about driving! They have everything you need to have a great day on the bourbon trail; light snacks, water, soft drinks, and cups to sample with on the coach. We enjoyed our time with our guide at the Frazier getting a brief knowledge overview of bourbon before our journey began. We started bright and early with a delicious tasting there! We then had a delicious lunch that was ready almost exactly when we arrived, which was great after already having a few tastes! The tours at Jim Beam and Heaven Hill were very informative and enjoyable. We really hope to go to try out the Thursday and Friday tours sometime soon!

Stu is a great driver and very professional! Would use this company again! Definitely a great…read moreexperience.

Louisville isn't a huge airport so security checkpoint won't take as long as other cities. Saying…read morethat, don't be tardy! It's still security. Things to know: - have your boarding pass and ID ready - drink that Starbucks or wait until you pass security; liquids are restricted - children will be asked their age and this will determine if they remove their shoes - all electronics, shoes and food items must be scanned - everyone will walk through the metal detector - grab your stuff and move to the side to get your bag repacked and shoes on I make sure my kids respect the TSA workers and listen to instructions. They are helping to keep us safe and jokes are not wise in the security area. Everyone was polite and helpful when we asked questions.

SDF is a small airport & arriving here wasn't a bad experience. I got a bourbon ball when I arrived…read more& there were many personnel directing travelers to the areas for ride sharing. Leaving the day after the derby I knew to arrive early especially after it was reported to get there 2.5 hours prior to departure due to it being reported on the news that the Sunday was the busiest day at this airport on the news. There was not a sign saying where the clear lane was but we asked & were told where to go (same lane as pre-check). Once we got to the clear ambassador we were checked into the entrance of the lane with no issues. When we got toward the front of the clear line that is when things went wrong. There was one lane for pre-check & one for clear. 3 lanes or more lanes were for general entry. At that point TSA agents began letting pre-check passengers pass us in our lane and we had to just wait. Then they began letting general passengers without a paid expedited clearance go through security before us. This went on for an extended period of time. Then a couple in front of me that had clear were finally allowed to go through security. The tsa agent (Fatima) was holding a paddle directing passengers including that couple to move forward. The paddle that she used to direct passengers was still being held up so I thought she was telling me I could go since I was next in line. When I moved she yelled at me and told me to come back. Then another passenger began asking her why there were three lanes open with TSA agents checking in & verifying ID's to proceed into security for only pre-check passengers for an extended period of time and why clear passengers couldn't proceed. Passengers without any expedited clearance were also allowed to keep moving forward into the security search area. Fatima said that we were regular and had to wait. The other passenger said that we are not regular and asked why we paid for clear if we couldn't use the benefits and were not being processed prior to the regular passengers. The passenger asked another TSA agent if she should just go through the regular lane instead of clear & that TSA agent said that she would have to go to the end of the line if she did. That line was extremely long & the passenger had a flight less than an hour to departure. Also another TSA agent was allowing passengers with pre-check and clear move to the TSA only line in front of other passengers. More passengers in the general lanes were allowed to move forward while we continued to have to wait. Fatima later called another employee over and then they asked for a supervisor. Fatima was very unprofessional and rude. Many of TSA agents were unprepared, unorganized and unprofessional. There were a few nice TSA agents but Fatima wasn't one of them.