To be honest, I looked at these apartments. They're not too bad but the only thing I'm very…read moreconcerned about is the area downtown Akron there was a lot of junkies bad people rolling around definitely up to no good. Very scary. If you're a woman that wants to move here I think it's a big mistake. If you're a single man yes, a single man can live here by himself with no family Because it is reasonable to live here but otherwise, if you have a family or you're a woman, please turn around and go the other direction because it's not safe. There's a lot of shooting down here in Akron, Ohio, and you could tell by the people when you walk up past the sidewalk and past them it's could be very scary for a family or a woman don't even go find something else go find somewhere else to live. It's more safe, but if you're a man, you man could probably handle it but otherwise it's definitely a maybe.

Overall good 2 years living here in one of the 4-room apartments, esp. out of the last 7 years of…read morerenting. Since the landlords don't live on site or nearby, always take before & after pictures of your rooms. Pros - Maintenance responds quickly & takes care of the property: leaks, cleaning, spraying for bugs etc. - At least one resident event is held every month, usually free food/coffee/donuts. - Staff is friendly & helpful, & some live at the apartments too. - Recently, they repainted the hallways & cleaned the carpets in the main hallways. - Dishwashers, washers, & dryers are great - Small quip: if people live above you & open their dishwasher in the middle of a cycle, occasionally you will see leaks from the ceiling. - Trash rooms are emptied almost every day. - Security cameras around the main halls, common rooms, & outside. Cons - If you have problematic roommates, management's attitude is generally one of "sucks to suck". - It would be nice if families were put on the first floor. I had a couple bad months of sleep because of the family that moved in above my apartment. - Computer lounge is outdated (software/OS = 2013, some Macs & Windows desktops) - Printer is not reliable: sometimes no paper or staples, doesn't connect to internet anymore, & scanning/emailing yourself is not much of an option. - It's on Main Street, so when the city has events every couple months, can be difficult to navigate or get to your car. - No covering for cars, yet premium parking is $135/month (within gates) or $90/month for standard (adjacent parking lot) - Management buys passes from company that owns the lot, ABM Parking, who charge $35/month - Won't let you remove a parking pass for the entire year even if you're not using their parking anymore - FYI: Free parking is available from the city underneath the bridge across the street from the apartment - Get a wagon for grocery halls. - You have to provide a 3-month warning about leaving the apartment; otherwise, they will charge you thousands of dollars - Wifi is great but some issues: - First year, wifi was public, which isn't secure & made it difficult to connect devices like an Alexa, HomePod, etc - Second year, they switched it to private per apartment but delegated the password control to one roommate for every apartment - Beds take up a large fraction of space in the bedrooms

definitely cheaply built! the resident above me sounds like they are…read more stomping through the entire apartmen! I can hear the dishwasher through the floor and the office send threatening messages about taking legal action about noise complaints, because my sounds system can be heard! who fault is that? the fact that I can hear the upstairs dish washer is a problem within it's self!

The only thing about these apartments is the location, other than that they're trash. The key to…read morethe building only works on certain doors at certain times. Whoever was in charge of the layouts of the apartments- maybe drew them up as a joke? The buildings aren't even connected so if you want to go to the gym or the office you have to walk outside and if you know Akron, you know it gets cold and it rains. Also we have a 3 bedroom apt and there's a master that is just too big, a regular size bedroom, and a shoebox of a bedroom I can't even place my large suitcase on the floor when I come to visit because the room is THAT small. If my boyfriend didn't have to live here for work- we certainly wouldn't. The walls are PAPER thin so if you're thinking about having a roommate-- don't :) The apt above us seem to be either walking on cheap flooring or they've been renovating for 2 days ??? Please do your research and maybe grab a house around here. You would probably have been luck living in Cleveland.

I've lived here for four years on both sides of this 10 story building, in both a 1 & 2 bedroom…read moreapartment. I'll try to be as comprehensive as possible while keeping it brief. Pros: - Apartments have a modern feel with updated appliances. - Concrete walls make for a great noise barrier. - Everything above floor 6 has pretty incredible views, especially in the east-facing units. - Lobby is nicely renovated. - Management and cleaning staff keep the place looking good. - Shoutout to the maintenance guys around here who are quick, polite, and do a great job. - The neighborhood is the best in town where something is always happening. Great local cuisine, a variety of bars, and new development popping up everywhere. - Diverse community with college kids, young professionals, families with kids, and senior citizens. - The building has multiple businesses on the ground floors providing a busy and working-class vibe. - Management has always been great, especially Shelly from when I first moved in. (Shelly where ever you are now, you rock)! - Includes vending machines, a turtle sanctuary, and a fitness center. - Extra storage in the basement is always nice. - Plenty of above-deck parking, and a good amount of covered parking. You can get a private underground spot for somewhere around $40/month. - UPS Box and USPS box directly out the front door. - Metro has a stop for the 1 bus right outside the door. - Secure package room with pretty easy access. - Nice community garden and flowers all over the place. - Rent is a little higher than other parts of the metro area, but the location is worth it. Cons: - The elevators are something out of a horror movie, and have been my #1 complaint about living here. They slam off of the walls when they are riding up, they miss your floor, you wait for up to 15 minutes, they smell horrid, and the doors have no sensors and will slam into you. A few weeks ago there was someone stuck in the elevator on the 6th floor, and it took the fire department almost an hour to free them. I have exited the elevator with it halfway between floors. Management has said that the elevators will be updated by the end of 2014, so keep your fingers crossed. - The laundry room is pretty terrible. I swear I've lost well over $100 to those wretched machines since I've moved here, plus, they beat the crap out of your clothes. These could really use some updating, but until that happens just take your laundry elsewhere if you can. - If you park under the deck and it rains, a nasty combination of concrete and run off water will drip down on your car. This unpleasant white stuff is like paint, and is nearly impossible to remove from your car. All of the cars under the deck are covered in it, and it pretty much ruined the roof of my vehicle. - There are two doors on the first floor, one on the outside and one in the lobby. The outer door is locked at random times throughout the week, and even more sporadically on the weekend. The kicker is that the intercom is on the inside, meaning you'll have to go let your guests in, sometimes even at 3 in the afternoon. - The parking policy is very strict on paper, giving you only one guest past per apartment. I have yet to see them enforce this policy, but if they did, some of the rules are quite ridiculous like, "don't leave your car in the same place for more than 72 hours or we will assume it's broken and tow it." - It's hard to keep up with Ohio's winters. That being the case, watch your step because the grounds often go unsalted. I typically bust my face at least twice per year, and I'm a fairly balanced person. - In my experience, the west side of the building experiences much more noise from drunk hipsters than the east. - This is still Akron, you will see all of the fantastic hood things that come with inner-city living, but it is still quite safe. Overall, I have little qualms with the building or the management, and I had a very pleasant experience. The management is always understanding, the neighborhood is awesome, and the people who live here are great. With a little patchwork, this could be THE spot to live in Akron, and it definitely beats the overpriced "campus suites" down by UA. 4-stars for a great 4-years, thanks Highland Square!

The Depot has an interesting business model. The apartments are like VERY nice but everyone pays…read moreseparately and if one person leaves the apartment, they will put a new roommate in for you. There is a pool in the courtyard and garage parking that you have to pay extra for.

Tried to reach out to them for a short-term lease - am coming to town to take care of business &…read moreneed a place for 3-6 mo. First I emailed Janella, who i had spoken to a few months ago. Never received a response! I then called to get updated pricing/fees, etc. after 3 days & Charles answered & was quite rude. WOW! I guess they don't understand who pays their paychecks! Their CUSTOMERS do!! I asked to speak with Janella, as she was familiar with my circumstances as I had spoken to her at length before. She "wasn't available." I asked him for a breakdown of rent, fees, charges. He told me a 4x4 was $439.- + $300/mo. extra for short-term!! ARE YOU KIDDING? To share a 4 BR place is $739 w/out all the fees added?? I politely told him, "No thanks" (as there are 1 BR (alone) places in Akron for that amount or less than that that are nice). Charles proceeded to hang up on me!!! I have NEVER had a business hang up on me before. We are raising a bunch of spoiled brats that have no sense of how to treat customers. Sad, sad day! He has NO business talking to customers or being on the phone w/ prospective tenants, If he was my employee, he would be fired over that! Happy to say, I def will not be giving them my $$ for The Depot!!! Something is def wrong with the (lack of) training and respect levels from employees today. Thanks to the other 2 women for posting the truth. So happy i saw their comments as it solidified my decision NOT to live there, even temporarily!!

**This leasing office has no problem terminating your lease, without cause, even if you pay rent…read moreearly every month. The reason they may give is they "just want the unit back" so they can overcharge one of you reading this review** To get the 1 star out of the way - it's for the pool. It's clean and usually quiet and they open it early in the season and close it late in the season. The other reason for the 1 star is 1 person -  Ben Boyd. In the 4 years my boyfriend and I lived there he harassed us both, specifically targeting me by directing all his communications to me. I'm SURE he will comment on this review and make an excuse or place blame on us or personally attack me (he's the one responding to all the reviews, bringing up personal details of individuals because they left an honest yet negative review. If that doesn't speak to the type of person he is, just keep reading!) I could write a book about our time here, but here are the highlights: - Threatened to remove my emotional support animal due to him not getting the signed ORIGINAL letter from my therapist he insisted on during COVID when the mail system was a mess. - Left multiple notes on our door stating we didn't clean up after our dog when there were literal bags of poop outside to be thrown away when he left the notes. Admittedly we were lazy when we first got our dog. But one mention to be better at picking up after him and we immediately made that change. But the notes and accusations continued. - We had literal sewer water leaking into our living room and the solution was to cut a gaping hole in the wall, leave it for a week while drying off the sewer water soaked carpet by blowing a fan INTO our apartment. We ended up getting a fly infestation and I had to ASK for a carpet replacement...they were going to tack it back down once it dried. - We went through 3 dishwashers, 3 fridges and 2 stoves in our short 4 years. - We got an "official notice" saying the office had been made aware (by someone unnamed) that we had a second dog that was above the weight limit, we didn't pick up after, we didn't pay for, we didn't keep on a leash and was aggressive. They had ZERO proof, because there was in fact NO second dog, and chose to issue an official notice anyway. When we confronted him about the blatant harassment and completely false accusations, Ben actually THREATENED my boyfriend saying "you don't want to make me an enemy..." and when my boyfriend asked if that was a threat, he simply reiterated that we didn't want to make him an enemy. Our only assumption as to why he targeted us was because my boyfriend is black. None of our requests were beyond the standard duties of a decent leasing company, but we were treated like we were the problem. - Our 3rd dishwasher leaked sometimes and got underneath the cheap ass laminate flooring and they chose not to fix it. - We had to BEG to have them look at the black mold in our laundry room. They tried to tell me it was because the dryer vent was backed up. Turns out the toilet upstairs was leaking. Again. - Ben cowardly left a notice to terminate our lease taped to our door one day saying we needed to be out by the end of the following month. There were people that had lived there for 7+ years that were sad to see us go. They didn't get asked to leave. Our direct neighbor (who had only lasted a year) also moved out. So if they wanted a unit so badly, why didn't they just use hers? The answer is obvious...Benny Boy bided his time and then finally followed through on that threat he made. The real kicker? His management was well aware of his mistreatment toward us and chose to do nothing. I've heard horror stories of Ben treating other residents poorly, specifically women, kicking a single mom out for false noise complaints, making people wait days for their AC to be fixed when it's 90 out... I would never suggest anyone move here. If you do move in, you may have a great experience if you're white or old and don't care for cheap appliances. Just whatever you do, don't make the big bad tough-guy Ben angry.

Been renting here for 9 years. Maintenance issues (big or small) are always taken care of quickly…read moreand the maintenance team is friendly and efficient! Ben and Sandy always take care of me! Great job and thank you!

I have been a resident for 1 years and I absolutely love it. All apartments shown to me were…read morecompletely renewed. Of note, the appliances that are of high quality and easy maintenance, as well as the beautiful marble finish in the kitchen and the bathroom. The entire building feels 'solid' and is incredibly well insulated. Coming from the city, the view is absolutely breathtaking and incredibly soothing (trees for days!). I cannot express how relaxing the view is for me. And yet, Cuyahoga falls downtown is only about 10 minutes away and has everything I need in terms of shopping, restaurants, and recreational services. I have not had any issue with my apartment since it was completely remodeled but I have to speak to the quality of the staff. The building manager is a wonderful woman that works tirelessly to improve the complex and helps residents in any possible way. I have seen her bend over backwards so many times. Even when I was being difficult about the garage spot given to me (I have bad legs), she did everything in her power to satisfy my request. The maintenance folks are incredibly friendly (without actually forcing it, I don't know how to explain, it's just the right amount of friendliness) and always helpful. Neighbors, I have no idea, and that is because of two reasons: I don't want to meet them and I rarely see and never hear them (these walls are amazing!). To me they are the best kind of neighbor. There are, however, plenty of activities for the more outgoing and social folks. Whether you want to meet your neighbors or isolate yourself, this place will satisfy! All in all I would recommend this place to anyone looking for peace and convenience. I haven't been able to call an apartment 'home' for a very long time. And that is both thanks to the wonderful staff and the incredible peace of mind this complex gives you. One last thing worth mentioning. This place feels (and is) incredibly safe.

I love this place. It's very quiet. The management is excellent. Something breaks. It gets fixed…read moreright away. If there's one thing I would hate it's the laundry room being downstairs

Management NEVER answers the phone nor do they return your calls. When you visit their office…read morelocated in the lobby, they hide out in there with the shades closed and don't answer the door. LOTS of water issues that are never fixed and they disconnected the emergency maintenance line. If you have any issues prepare to suffer until they feel like responding. We don't have 24 hour security like advertised and the pool has been out of order for 3 years!! The gym is RUSTED, dirty, and very old HORRIBLE. RUN FAR AWAY.

awful management, they also refuse to salt the front steps "because they're coated in a rubber…read morematerial" that only makes them 10X more slippery.

Your car gets broken into nightly, your tires get slashed at least once a week. But, if you park on…read morethe street cops come and give you a ticket for 15$ a night. That's better than the 200$ a tire, they slash ALL 4 TIRES, not just 1, last year, they got 250 cars. Then they got security for 1 week ONLY, but, hey have cameras at the office for their cars. We have begged for cameras, security to no avail. If you value your car, NO alarm or club will stop these kids, it's funny to them, and proper doesn't care been happening for YEARS , YES YEAR'S !!!

I moved in to this place with my mom when I was younger and it was great! Our apartment was nice…read moreand my neighbors had kids I could play with my age. There's an elementary school right across the street we could walk to. We could have pets and the living requirements were affordable. This place was great when me and my mom struggled.