Writing as a home owner and my experience with the MVP company as a property management. I did not…read morefind them professional as they represent themselves on our evaluation meeting. they start managing our property September 2024 and by the end of April we canceled the contract. in May we came to check the property and enjoy some time in Sun Valley. upon our arrival we found a trash bin full of trash , multiple lights were burned , bathroom heater on , unlocked one of the doors to the deck , smoke alarm missing in one of the bedrooms, large bathroom towels were missing, some lights left on. The last guest was in Mid February, so the bath heater and lights were running 24h for about 3 months , and nobody from the MVP noticed anything as per they contract , they check properties every week. we were charged $275 for the fall maintenance, although they did not have any guest booking yet , and when we came multiple lights were burned and our electricity bill for three months was higher for $100 a month. We contacted them as soon we arrived and try to book the appointment to discuss about this. We managed to get an appointment after few days , and the owner Rachel took the notes. I had to contact her after 5 days to follow up. I got the email the next day , and to my surprise, she found after talking to her husband and stuff the only thing they will do is about the towels. so we were charged for the maintenance and found all the stuff above non acceptable, that we have to pay extra $300 for the electricity bill , to buy new smoke alarm and install, buy the lights bulbs and change them , buy the new shampoo/ conditioners that they misplaced . we got the answer from her that we as a owner need to take care of the house ??? I thought we hired the management company!! we are so disappointed that we find that MVP was totally negligent and unprofessional regarding to resolve the issues created by their team. even the payment from only one booking that they managed, came less than what we were notified by mail that we will receive. but they came with some expense excuse, and also when I requested the list of the things that were done during the fall maintenance ( they charge $275) , was not provided, they just ignored the request. this is a just my experience as a owner who hired MVP to manage our home for rental.

Not enough space to provide the details but suffice it to say way over promise, 0 communication and…read morewhen questioned on why the did not perform as promised they turn the tables on you stating you are too hard to work with. They c

I am tired of my life being in great danger for more then one reason. I was told I could smoke…read moreinside my apt with a few rules. window open, fan to blow smoke out and so on. Now being told I can not and the smoking area was outside and has been moved allot. Now it is far away and no protection from rain, snow, wind and it is very cold. There is 2 apartments here and one should be smoking and one non smoking. But that is to much to ask. better if they say no smoking and endanger the people who smoke then those who do not smoke. I am tired of the BULL and tired of my life being put endanger and people to cheap to correct the smoking area. no roof or walls or heat for smokers to put it very mildly. I was told I could smoke inside before I moved in now being threatened to be evicted if I do. A dr told me over 30 years ago to smoke due to my seizures it was the lesser of the two evils. Yes he warned me smoking was dangerous but smelled the smoke on my mom and dads clothing and with a machine hooked up to me knew it was less dangerous for me to smoke and relieve some stress that has caused my gran malls

These guys are amazing. I wish all property managers could be this honest. What a breath of fresh…read moreair!

This guy Brian is not reasonable and not available. He did absolutely nothing for us during our…read morelease to help fix broken items. Then he turned around and charged us 1000$ for a cleaning fee. I highly recommend finding someone else to rent from. He will nickel and dime you to death.

Brian did a great job of managing the place during our tenancy. He was typically quick to respond…read moreto issues and was very helpful and courteous. There were a few issues on sprinkler maintenance that ended out going unresolved for a couple months which was a little frustrating. Upon checkout, we thought we left the place very clean (see other review), but Brian thought otherwise and charged us $750 for the cleaning. He informed me that our place was on the less than average cleanliness. We have lived in 5 rentals before and never had our security deposit deducted due to cleanliness issues, so it is clear that Brian pays close attention to detail--good if you are moving in to one of his places, bad if you are moving out. If you rent with Brian, be prepared for quality service and courtesy, but also be prepared that you could lose a good chunk of your security deposit even if you think you have cleaned the place well.

Adam and Dana were quite energetic, as well as sincere, in helping me. It wasn't just a house, they…read moremade sure it was just what I wanted---a home! I would recommend them to anyone looking for property. It was a pleasure working with them.

From the owner: Residential real estate, second homes and lifestyle real estate.read more