Samia Botros was such a great person who really cared for her patients and took the time to talk you through all your medical problems. I was saddened to learn that she passed away recently, but it sounds like she was doing what she loved til the end. Thank you, Dr. Botros! read more

A long overdue review: Knowing Dr. Botros was a Gift, I felt that for over 18 years of visiting her & never took that for granted. The appreciation grew stronger over the years as I dealt with various medical matters she was part of. No matter the ailment or issue, after a visit with her I was always left feeling relieved I would be ok. Dr. B had a casual yet confident way of saying "come on man, you are strong, it's nothing". Then she would describe whatever I was feeling to be catastrophic only to be something minor or something easily fixable with one of her prescriptions. I still can't believe she is gone & I have not yet found a new primary physician to replace her. She would always fit me in same day or next day & greet me with enthusiasm. I never thought she would leave so soon, but I hope she will always rest peaceful with a smile! Thank you Dr. B for always making me feel welcome & giving me your service over the years, You were one of the Greatest of All Time. read more

Im not sure what will happen to this practice, whether another doctor will come in and take over. But Dr. Botros has sadly passed away. She was such a loving doctor, and I will miss her as a person and as my primary care doctor. ‍ read more

Getting to the office was simple and there was enough signage to figure out where to go. Inside was neat and organized and the lighting wasn't too harsh. The person at the desk helped me check in without too much trouble. I waited for a little while but not long enough to feel bothered. When I was taken back, the person helping with the prep was kind and asked clear questions about my history and recent issues. They took the time to explain what they were doing and how long things would take. The doctor came in and had a thoughtful approach. They took time to ask about what I've been going through and showed interest in more than just one issue. They connected a few things together and explained what might be worth monitoring. I didn't feel talked down to and the conversation had a natural flow. They also made sure I had space to speak and ask about things I wasn't sure of. By the end of it, I felt like I had a clearer view of what to watch and what steps could help. The whole visit felt steady and well managed. read more

I've been a patient of Dr. Samia Botros for over 30 yrs she was the most compassionate doctor I've ever had. like no other. I will miss her tremendously. The Dr/patient relationship was something rare . She would always fit me in the same day if needed and would always spend the time to listen to my concerns. My husband had Prostate cancer and she would always show him such respect and would go out of her way to help him even if it was after her regular all day job at the office. I trusted she option unconditionally. I am forever grateful and blessed I had the privilege to be a patient of hers. I'm devastated by her passing and will miss her immensely. My heart goes out to Judy and her family, friends and colleagues. Dr. Botros, Love you and will miss you dearly! read more

Dr. Samia Botros was like no other. She will be dearly missed. Until my cancer scare I had never had a regular primary doctor. When I found Dr Botros she introduced to me a patient Dr relationship that I didn't know existed. I am forever grateful for the time I had the privilege to be a patient of hers. I'm devastated by her passing. My heart goes out to Judy and her family, friends and colleagues. Dr. Botros, you were that girl! Love you and will miss you dearly! read more

I would give them 0 stars if I could. Don't bother visiting this doctor. The doctor listed absolutely inaccurate health history and concerns on my file. The receptionist simply put was extremely rude. She filed the claim with incorrect code and did not bother correcting it. I was skeptical of visiting initially due to bad reviews about receptionist but am certain now not to recommend them to anyone. read more

Very thorough and knowledgeable. Have been a patient of Dr. Botros for nearly 20 years and always felt she was very good on her prognosis.

I can honestly say that Dr. Botros is the best. Recently, I had an ear infection and they were able to get me in on short notice. That is why I love my doctor - they always go above and beyond for their patients! read more

If there is rating lower than that -it is suitable for this practice- both Doctor and the front desk lady so rude

I would give them minus If I could. The receptionist is really rude, she yells at you!! She answering the way you don't know anything!! Last year we moved to San Jose and switched our doctor, we got our annual check up and insurance send us a bill !!!!!! We never paid for annual physical exam before, when we called the doctor the reception said we never guarantee your insurance will cover our claim and she said that is the way they office works for new patients. The first visit should be pay by patients and the second one will be physical!!so without letting you know they send the different code to insurance to get more money!!! Never will back there again. If you are free enough to following up every day with your insurance and keep tracking with really rude reception about you situation go ahead and visit them!!! read more

I tried to see this MD, based on the Yelp reviews and the fact that Dr Botros was listed as "accepting new patients" by my insurance company. Well, I never did get to see her, for 2 main reasons: 1. the receptionist was rude, inefficient, and unprofessional 2. I was told I would have to wait at least 2 months for an appointment. As Yelp says.... Eeek! Methinks not... read more

Without a doubt one of the finest MDs I've ever had. She treats me like an intelligent being and goes over details in blood tests etc to confirm where I am in the range of acceptable results. Her receptionist Judy is AWESOME- she runs that office with precision and respects the time of the patient and the doctor. Very straightforward and clear communication. I'd choose that over some of the young and brainless front office admins any day. read more

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Best Doctor in the Bay Area! Dr. Botros is extremely caring, understanding and friendly. She listens and explains, she worked with me through some confusing symptoms when other doctors just wrote them off. Can't recommend her enough! Will never go anywhere else. read more

I was referred to Dr. Botros from a close friend. I can honestly say, she is ABSOLUTELY WONDERFUL. She is the most patient doctor I have ever had. She answers all of my questions & doesn't rush me through my appointment. Jennifer (at the front desk) also squeezes me in on busy days if I'm very sick & need to be seen. The doctor I saw previously, I had been going to for 5+ years & NEVER did they squeeze a long time patient in. I had to wait & wait even if I was extremely ill. Not so with Dr. Botros. She's fabulous & if I go in for something that needs further exploration by a specialist, she's quick to refer me. She doesn't BS me by claiming she knows exactly what's going on if it's something more specialized like nerve problems or dermatology for example. Thank you Dr. Botros for being a wonderful doctor! read more

Dr. Botros was so thorough and explained everything in a way I could understand. When she filled out the paperwork for testing that I needed, she explained each one to me. She has a warm and friendly bedside manner that I appreciate and her office assistant has been nothing, but helpful to me so I'm sure why people say she's rude. I actually was prepared for her to be rude because of the other review, but she wasn't. She was very pleasant. Maybe I caught her on her good days. I highly recommend Dr. Botros. UPDATE: I called Dr. Botros' office at 6:00 a.m. because I needed to see her right away. Her assistant called me back as soon as the office opened to get me in. I really appreciated the quick response. read more

If you are looking for someone to write scripts and refers you to other doctors, then Dr Botros will be perfect. If you want a Dr who will actually listen to you and office staff that is not rude then don't go here. It is very hard to find a primary care Dr which is how I ended up at this practice. I suffered through it for almost 4 years and finally when her recommendations became unsafe I fled, literally. read more

Doctor Botros is the only doctor I really trust. She is very thorough and provides me practical advise. She listens with intent and always provides me solid answers. She also has saved my life. She found out I was in the ER at the hospital across the street. She came right away to see me. This has happened twice. The first time the ER were ready to send me home. I am glad she stopped them, had them run more tests only to find out that I had an appendicitis that was ready to burst. She literally saved my life. In 30 minutes they had me in the operating room. I can not be more grateful to have a caring doctor, read more

They need to change their website. I was looking for a new PCP, and their site says they take new patients, INCLUDING Medicare. Just called for an appointment, and they will not see me and had no suggestions for me on who to try next. read more

Dr. Botros is amazing! She answers all of my questions and has a great way with people. She is extrememly thorough and reassuring. Her secretary can be off-putting at first, but is nice (if a bit flustered). Also, the office is so small. read more

The receptionist here is unbelievably rude. I called to make an appt (new patient) and she sounded like she DID NOT want to even schedule me! I don't know how else to describe it - this lady was just blatant, in-your-face nasty and rude....for absolutely no reason at all! It was as if I was assaulting her by calling to make an appointment to see the doctor???? Well after her giving me a bunch of excuses about how she CAN'T accommodate me, I still had to insist on making an appt even though I would literally have to wait a month. Fortunately in the weeks that followed I was able to find another doctor with an excellent front office staff. So I will cancel my appt here. Horrible, horrible, mean and nasty receptionist. You've got major issues lady - go seek help. read more

Hey Denise C. you don't happen to be the horrible office lady working for Dr. Botrose do you? BTW, I ended up in the ER and ended up having surgery. Great call Dr. Botrose on the "non-emergency" call. Maybe you should practice the medicine not your "office" girl. HAVE ANOTHER MARTINI DENISE!! read more

I have been seeing Dr. Botros for a couple years now. She is so patient, reliable, responsive and kind. I am so happy to have her as my doctor, she has helped me through numerous health concerns. I'm very grateful for her guidance! read more

Not sure who is more incompetent - the doctor or her staff. Both are cold and extremely unprofessional. Wouldn't go there if my life depended on it. read more

My wife was going to Dr. botros for a couple of years. After going with my wife to a couple of her appointments, I was appalled by the lack of caring from Dr. Botros. She and her staff act like you are lucky to be their patient, and that they are the only choice in town. If you are looking for a condescending, arrogant doctor who's level of care is marginal at best, then Dr. Botros is for you! read more

Best primary care physician in the Bay Area. My parents and I have all been coming to her for years. Gentle soul, brilliant diagnostician, incredibly thorough. I can't say enough about her. I often wonder if I'm in love with her, she's just that good! read more

Dr. Botros is the most empathetic, kind, wise, and gifted doctor I have ever consulted with. She patiently answers my and my daughter's questions and provides relief for our concerns. I can call in the morning and she will squeeze us in. Her staff that I have dealt with is courteous and business-like but also caring like Dr. Botros. read more

Yes! Both my wife and I have had Dr Botros as our general practioner for the last decade and a half. No one compares to her. She is thorough, looks for the cause rather than just treat the symptoms. She takes the time to explain and to answer questions. She is the BEST read more

Dr Botros has been my primary doctor for over 15 years. She is patient and caring. She is never in a rush and always answers all my questions thoroughly. I feel very comfortable with her. She truly provides excellent care. Yes, her receptionist is a little cold but Dr Botros' personality makes up for it. I highly recommend switching to Dr. Botros. read more

I had some serious concerns and I was in pain. . My Plan Dr. could not see me til the 20th....huh not good .Dr. B was my previous Doctor. And because my medical plan had changed I could no longer see her. I was devastated! But I had to change. Also I had not worked in over a yr. money being tight...but had had to see someone. I thought of Dr. B. and I called her office explained the situation asked what the cost would be she told me. They squeezed me in, after getting a hug and talking about what had had happened in my life we addressed my concerns. After exam she told me what was going on and what her recommendations were for what the problem was. But she also recommend for my emotional health to see some one. I lost a very dear friend of mine and I see that I do need to address that with a professional. thank you Dr. Botrus for being so observant and wonderful. She also helped me out with the cost of the visit. THANK YOU!!!!!!!!!!!!!!!!!!!!!!!!!! You are an amazing ,compassionate woman. Thank you for being in my life! read more

Dr. Botros is calming, caring, and extremely knowledgeable. She makes me feel comfortable asking any questions and thoroughly explains blood test results and whatever else may need further explanation. She is always on time and does not rush through appointments. I highly recommend Dr. Botros! read more

Dr Botros is incredibly thorough and always explains everything. I have had no problem getting in for an appointment on the same day and usually wait no more than 5-10 minutes tops. She will do a full annual check-up and go over all of the results. She is a very sweet lady and wonderful doctor. read more

The receptionist is really rude. She is incompetent, and makes a lot of mistakes. For example, she confuses the appointment schedules, the insurance and people's names. Also she doesn't let you talk with the doctor and doesn't give appointments to people if she doesn't feel like it. She insults people in the office in front of other patients. I am talking about the old receptionist, no the temporary one. read more

I have been seeing Dr. Botros about 15 years. I would not be alive today, except, she ushered me to the emergency and argued with a surgeon on call who was not in the mood to do surgery on me. She is professional, up to date on medical issues, procedures and knowlegeable about current medicines as well. She knows all her patients and takes quality time when you see her. You are not just a number in her office. She treats her patients with dignity and respect. She is also very compassionate and genuinely cares about her patients. You will not find a better doctor than Dr. Samai Botros! Chris C read more

Excellent doctor and friendly front office staff. They always try to accommodate us according to our best schedule. Dr.Botros is very thorough with exams and test results. She always explains everything in details, very knowledgeable. She is also a Board Certified Doctor. Very patient and we can see she likes what she is doing . Me and my family have been patients of Dr.Botros for a long time. Highly recommended. Thank you, Dr.Botros. read more

I have had Dr. Botros as a Primary Care doc for a couple years now, and she has been the best PCP I've ever had. I've seen her with mostly run-of-the-mill stuff, including mental health issues. She listens and takes action. She orders appropriate tests and prescribes appropriate medication. She seems to be generous with testing and prescribing, which matches my personality and desire. If you can't sleep, she will suggest a medication for sleep, for example. If you want a doctor that will suggest yoga, meditation, or therapy, maybe she's not for you (by the way, I'd like a doctor that suggested all approaches, by the way, hence not a 5-star rating). But she will monitor you carefully and not dismiss concerns and not miss things, and in my opinion, and that's better than I've had as a PCP really ever before. Give her a try, I really think you'll be impressed. The negative review here does concern me. I haven't tried to contact the office outside office hours or with true emergencies. I have been seen same-day on a couple occasions though. And really the test of a good doctor is how they handle emergencies or complicated cases. read more