I have been reaching out to Ruth Farrington for months trying to get my cabinet doors replaced. The…read morequality is not as promised and when I sent her pictures she responded that they would get me new ones. But nothing after that, no response after repeated emails. Seems like the company has really gone down hill since Kurt left the company.

Absolute worst costumer service I have ever received. They will try to completely suck you dry of…read moreyour money in every way possible. The owner is a crook and a liar. Do NOT give Marling your business.

Great Customer Service, Including advice re painting or deck staining. Rick and Cheryl are long…read moreterm employees who Will give you help with the products needed to stain your deck. I had thought about going to Home Depot last week for these needs, but so glad I ran into Ace, got questions answered, purchased Cabot Deck Stain, brushes, etc. A+

i like shopping local and mom and pop shops. Went in to buy screws. after being ignored for 2+…read moreminutes while the clerk talked to his buddy, about not wanting to drive too far after havi a few beers, I was offered assistance. The prices were more than double what I would pay at Lowes. Clerk and an additional clerk sitting nearby started laughing at me and said that it was impossible for that difference ofa price. When i got reception on my phone I went back in to show thier local competition price they again berated me and said I wouldn't get their kind of service at a Lowes. They were correct. i got better service and price at Lowes

Rheem gas water heater keeps shutting its power vent off, no idea why. If it works I'll change my…read morereview but spent all day trying to make this thing work. Edit: we figured it out after we had tried troubleshooting the Rheem water heater most of the afternoon. I have to apologize to the Home Depot, it's more of the water heater itself and not that particular store, the older gentleman who helped us pick the 50 gallon water heater was very helpful and polite, and answered a lot of my questions. The problem was that the Power Vent on top was not PERFECTLY sealed. If you do not drill that thing in the right spot, it won't make a good seal and it will keep turning on and off, over and over again, which will cause the machine to error out and give you a weird code that doesn't make sense. So far the Rheem water heater 50 gallon with a power vent has been working well after several weeks of waiting to see if I would have any problems. It is a lot quieter than the Richmond brand 40 gallon water heater that I had which was manufactured I think back in 2008, (that is Menards brand iirc), and so far I am liking the Rheem. Its stickers are kind of all over the place, crooked and not out on as professional looking as Richmond's, but the parts are metal and seem a little higher quality. But yeah, if you get this power vent water heater, make sure every corner and seal is drilled on perfectly, or you'll spend most of the day trying to figure out why it won't turn on and stay on. So far, so good though. Have had hot water and didn't need to return the thing (which would've been a nightmare since getting it down the stairs empty was a real pain, the thing has nowhere good to grab onto it so if you need to haul this through a house, rent a Dolly, Linus tech tip there). I appreciate the management reaching out and trying to help us out with the web form. I was in a very frustrated state of mind considering we had been out of hot water for several days trying to get a new water heater, and then to have the Rheem not work after we spent half of the day buying and setting it up. I was ready to pull my hair out because all I wanted was a hot shower. And the last thing I wanted to do was have to fill out a web form and disconnect all the copper tubes and PVC pipes and hoses to send the thing back and get another. Luckily, it was just user error, and a bit of weird design, but it's been working great so far after several weeks of testing. I actually hang out in the storage area near the water heater (where my computer desk is), and it's substantially quieter than the Richmond's start up sound and power vent operation. That was the main thing I was looking for since a loud water heater can make it impossible to focus when you're doing something next to it.

Ben was a great & very helpful with our heavy items. He even helped us load them into our vehicle.read more

Out of all the home improvement stores Menards is hands-down, the best…read moreSometimes things are hard to find, but they do have this little thing on their app that has a store map that makes it much easier. Biggest downfall is when it says they have five and they actually have zero.. I stopped early in the morning to exchange an item for my husband, and it was easy Peezy. Great customer service and a tidy store! Nice job Janesville Menards

Yet another big box store that doesn't have decent staff…read more This store is an hour and a half round trip for me, so getting the correct product is important. I bought a ceiling fan with down rod, neither item came with the extender kit for the wires to reach. I was on the phone with them THREE separate times and got as many answers if they had the correct kit in stock. No one could answer my question, why, if an extender kit is needed for a down rod, why wasn't I told? I called Hunter directly and they told me that this model doesn't allow for a down rod. When I came in to exchange it, the saleswoman said she'd never heard of them not allowing for a down rod. I asked why I wasn't sold the kit at time of purchase, no answer. I asked for the kit, it's a special order. HOW DO YOU SELL A PRODUCT WITHOUT EVERYTHING NECESSARY TO INSTALL IT? I have electricians working hourly to put this fan in and I am running wild goose chases to get them what they need and still, FOUR HOURS later, I am empty handed. Never again, I will not be back.

Thank you Terry for standing by your product. Great guy to talk to and easily available. Kudos…read more John D.

I've used Addie twice. They're responsive, they show up on time and they know what they're talking…read moreabout. I highly recommend them.