In all fairness to the previous review, I have to defend the folks at Botaniq. For the sake of full disclosure, I have to mention that Tim and Botaniq are clients of mine...but no one at Botaniq solicited this rebuttal from me.
That being said, I happen to know for a fact that during the time frame of Chris' ordeal (See his review above), Tim (the owner) had health issues related to being bitten by a rabid fox. Sounds crazy, I know, but its the truth.
I realize that this doesn't make Chris' situation any better, but there are always 3 sides to every story. I would hate for one negative review to harm an otherwise excellently run business. I have witnessed first hand the care and service that Tim takes with his clients, and most people who do business with him continue to do so repetitively.
I highly recommend them read more