Please please please get rid of Jeff Robbins. I love your paper but when I read his vindictive belligerent rants about Trump I want to throw up on him. Tell him to go to the Globe where he can commiserate with the commu nist hacks over there. He makes no COMMON Sense. read more

I had a trial digital subscription for 6 months. I cancelled the subscription before the trial period was up. A month later I see a charge from the Herald on my credit card statement. They charged me for a renewal BEFORE the trial subscription had ended. Called them up to refund my money. They refused despite the evidence saying they have no refund policy in place. Buyer beware. They will steal your money. read more

On January 18, 2025, my father passed away at age 94. He had paid for his Boston Herald subscription through February 7, 2025. My mother does not read the Herald. My mother told me she believes she called shortly after dad died to cancel the subscription because she couldn't afford it and did not read the Herald. Mom is 92 years old. Today the Herald called her looking for $200 for the subscription. Apparently it was never cancelled. She did not know that it wasn't canceled but was surprised they kept delivering it which she just assumed meant that there was time left on Dads subscription. Not only is $200 an outrageous sum of money for the newspaper but also I find it abhorrent that the Herald would come after a 92 year old woman for her dead husband's newspaper subscription delivered after his death. Obviously my father was not in a position to cancel the subscription from his death bed. My mother never signed up for this subscription. I am appalled at this business practice. I wrote to the Hearald's publisher over this and never got a response. read more

I'm not sure why I still subscribe to this paper. The only reason I did was a counter to the Boston Globe fabricator paper and to read Howie Carr and the comic Pearls Before Swine. Your service is poor - both of the numbers you provide 617-426-3000 and 800-882-1211 immediately disconnect when you call them - what a joke. I want to do a vacation hold and there doesn't seem to be any way of doing this. BTW, please get read of all your pro-Palestinian writers - they are also a joke. If I wanted that kind of crap i would subscribe the Globe or the NY Times. Arnie Servais read more

Absolute disaster, was told after completing my subscription that I would have to wait multiple business days to gain access to my account, because they had to "make sure everything was working". This is 2024 people, what a disaster. read more

Boston Herald, Your customer service is shameful. My wife attempted, in vain, to explain our frustrating situation so the representative hung up on her. Nice touch ! I wanted to cancel my subscription but was told me or my wife didn't have one. Oddly enough I am still receiving the e-edition and paying $28 per month via automatic payments but because Herald can't find any subscription, there is no way they can cancel the monthly transactions so I cancelled my credit card to get the Boston Herald out of my life. I am sure they will contact me next month when they attempt to get a $28 payment. I am out some money but it is well worth it knowing I am done with them. I am required to assign a star. The paper's content is fine and that's it. read more

I am trying to cancel an E-edition subscription that I never renewed. About two years ago I canceled my subscription. Then, a few weeks ago they billed my Visa card for renewal they said I authorized in May, 2021. I blocked their access to my credit card. Now, they are sending me paper bills. I have tried to cancel, but I just received a new bill. I don't know what to do. Report them to the attorney-general? Do not subscribe to the Boston Herald!! Once they get you, they won't let go. It's a nightmare. read more

So I signed up for electronic edition of Boston Herald. I was curious that, every day, they were sending two email notices for the daily electronic subscription, two the same email address. I went to check my account, and I had two subscriptions to the same email address. Of course I did not sign up for two subscriptions. And, anyway, how could one have two subscriptions under the same account? Makes no sense, right? Same email address, same password. I asked to cancel and get my money back. "We have a no refunds policy". We'll see about that. Hey, somebody write Howie Carr about the Herald's email account scam! read more

I called 5 days ago to cancel my Herald account. "Ok, we will cancel your account." Fast forward to this morning and I get charged $234 to my debit card by the Boston Herald. I have no idea what in the world a newspaper that costs like $9 a month could be charging me $234 for. I called up and they said it was a mistake to charge that much and that my cancellation didn't go through the first time. They are refunding me $217 and not the whole amount even though it was their fault and it will take 7-10 days. No accountability on their end for how this happens and they are literally stealing $17 from me. Never again! read more

Some of the writers are good but the paper itself pretty pathetic. Try to get anything resolved on the Herald's help line. It's impossible! I'm surprised the help line connects to a phone bank in New Dehli . Once you give your credit card info, you can expect future calls about suspicious charges from the geek squad or Microsoft. read more

When it comes to E-newsletter, cancelation is a F*****g nightmare! Horrible customer experience and way too aggressive sales approach on behalf of the subscription department. I talked to someone who claims to be Rob, same guy in subscription department who did not cancel my subscription a few weeks ago when it was stated that it was. I have to write this review as a warning to other people and what to expect so please read along. After canceling subscription a few weeks ago, today they charged again $16 per month. Anyways, I called 3 times. (First time I gave up as I was super busy and could't wait on the line) Second time I called a few days later and I got hold of someone. 1. They make you WAIT under disguise that they are experiencing too many calls. True or not, it smells like bullshit to me but that's not even the main problem...They'll make it frustrating as you realize that you're not talking to the right person. They'll first ask you for email and such which is another waste of time because you are not talking to the right person. Ignore the guy and ask for subscription department. 2. Phone number is hidden and you can't cancel subscription without calling. They hide the right phone number and you'll have to google it because there's nowhere to be found cancelation info on their website. In case if there's one, trust me, it's not easy to be found. 3. When you get hold of a subscription department and request cancelation, sucker will keep pushing the other payment options. He will down-sell you on subscription like crazy! After 3 NO's and my requests of immediate cancelation he'll still continue pushing subscription options for cheaper under disguise that they don't want to loose your business and you as a valued customer. After 4 NO's he canceled it. (but not really) Today the invoice came for $16/mo and I talked to the same guy Rob and finally received an email. I explained my problem and the same guy I talked to weeks ago started offering lower payment methods which triggered the shit out of me resulting in this review and rant how their customer service SUCKS. Big Summary: If you are wondering why you'll wait forever to talk to the right person, it's probably for their benefit. The longer the wait the lower is cancelation rate and more money to them. Boston Herald, If you want your business to thrive and have customers to respect you, don't treat them like garbage. Train your employees to treat people with respect and make it feel real. In my case it felt artificial as if I was talking to automated machine and not a human being who did not even acknowledge to explain why I got charged after cancelation but instead pursued and got pitched for offers again. Very annoying. If you cared in the first place you wouldn't play games around cancelation. Lastly and most importantly, when you cancel customer's subscription, DON'T DARE TO CHARGE HIS CARD. P.S. Thanks for the refund after going through all the troubles. I am not a spam, so here's a screenshot that this guy was indeed your customer. With all respect to you as a news outlet, you guys suck. Your "VALUED CUSTOMER", Alek Uzunovic read more

Boston Herald - Print Media Near Me - Boston, Massachusetts

SCAM! I signed up for a $1 3 months subscription. System wont let me view articles NO CUSTOMER SERVICE AND NO WAY TO CANCEL So now I have to dispute it on my credit card. I am reporting them to the attorney general! read more

i signed up for 1 year for a special that was offered. The hitch was giving your credit card and the automatic renewal which would not be discounted. The deal clearly stated you can cancel at any time and your current subscription would continue for the entire year. There is no online option to cancel and expect a 2 hour wait to speak to someone who can actually cancel the subscription. After the 2 hour wait. the representative did agree to cancel the renewal subscription, but also cancelled the subscription I already paid. This is a scam do not fall for it no matter how tempting the deal. read more

I can't give a rating because the paper is worse than a zero ! Overpriced piece of junk ever since Rupert Murdoch got rid of it . The news they deliver is 2-3 days old and irrelevant ! They can't even put the stars on the front page to let you know what edition it is . Absolute piece of garbage and not worth the money it's printed on . Do everyone a favor and sell it because it surely is not worth $4.50 in fact in not worth a plumb nickel ! read more

Do not subscribe online!! They renew your subscription at a much higher rate without notifying you!! And refuse refunds. Stay Away!!!

Great local newspaper and reporting, and especially anything written by Jeff Robbins.

3 i love you ... thank you .... i am tan butter $345,000,000.00 hesburgh library call & cecil 585-233-6080 a'hola ... thaddeus read more

Boston Herald - SEO BLUE CUSH ~ B.A - Print Media Near Me - Boston, Massachusetts

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We ordered the SUNDAY Herald and paid for a 13 week subscription on June 4th. In August we received the first Sunday paper. We had forgotten we had even ordered it. So good. We will start getting the paper on Sundays. Wrong. It showed up again in September. Again we had forgotten it was supposed to be there. (We also get the Globe). Then hahahaha we got a bill for the next 13 weeks. At this point we had received 2 Sunday papers. I ignored the bill meaning to call and straighten this out. We then got a 3rd paper and another bill. I called and was told because I hadn't reported the non-existent papers they could give me no credit. And to give me a credit I would have to have a zero balance. So they want me to pay the next bill for another 13 weeks to get a credit for the 10 missing papers. And it would have to go higher up than the 2 people I just spoke to. I asked 'you will call with the results?' Nope I had to call back next week (I was already on hold for at least 25 minutes waiting for these 2 to speak, and I got disconnected at one point). I told them to cancel the non-existent delivery of the paper. So, 2 people; one a customer rep (Mia) and the other a supervisor (Rob #2864) and no one could do anything. Rob said this was cancelled. Stay tuned... read more

Damn - I escape out of here for only forty-odd years and they disappear the Traveler while I'm gone.

12:46 still no paper. the delivery people who now have the route are pathetic. im so used to having the paper delivered 6:00am this is unacceptable. read more

I tried to cancel my subscription online. There is NO WAY TO DO THIS. You cannot even delete your credit card information. They allow you to sign up but make it extremely difficult to cancel. I tried over the phone and got a huge run around and I'm not sure I've succeeded even after talking to several reps. I thought I cancelled last year only to see the full charge amount again. The rep said he will try to put in a request for a refund. Really? This is a maybe? The Heralds tactics seem illegal to me which is why I will be contacting the attorney general's office when they open tomorrow. Beware. The Herald is not what it once was. read more

Subscription price was $69.50 for 3months February 2019. Then went to $94.00 in July 2019 now in January 2020 the price is $116.00. Not much content in the daily paper, had home delivery and the plastic bag it was packaged in would weigh more than the paper. I have cancelled the subscription after more than 20 years read more

I wish I could give this paper negative stars. And there's only one reason for that, which is unforgivable. After the Red Sox won the 2004 ALCS over the Yankees, an unfortunate tragedy happened involving a young lady by the name of Victoria Snell. The pepper spray bullets used by the Boston Police? One that was fired hit a one in a million spot by entering through Snell's tear duct. She later passed away. Well, every paper covered this story. It was incredibly tragic. The family provided a picture, which most papers used. Not the Herald. I was working when a friend brought the paper in and said, "[t]ake a look at this." On the cover? A picture - full page - of Snell lying on the ground in a pool of blood. I was absolutely sickened and vowed to never buy this paper EVER again. The worst is that despite THOUSANDS of letters of outrage by readers, they still claimed it was still "journalism" and refused to offer an apology. You people at the Herald make me sick to my stomach, and if I ever ran into the editor that allowed such tastelessness to be printed, I would have choice words for you, if not a swift punch to your gut. Imagine how that poor girl's family felt. Then they had to see that. Un-fucking-believable. read more

I avoid this paper like the plague, because of its shoddy journalism, its superficially right-wing editorial and op-ed content (including the awful Bill O'Reilly, Don Feder and Cal Thomas, though Howie Carr can be witty), its childishly screaming cover headlines, and its unprofessional tabloid layout and typesetting that looks like they're stuck in the pre-digital printing-press age. Clearly they're trying to appeal to the average angry Joe Six-Pack and Joe Bag-O-Donuts, not to an educated crowd looking for thought-provoking content. The Boston Globe has always been ten times better for its wider variety of subject matter, its thoughtful and well-written editorials and op-eds (except for John Sununu, and Jeff Jacoby, whom the Globe snagged from the Herald), and its professional broadsheet appearance. The only thing that keeps me from giving the Herald only one star is its graciousness about always publishing my Letters to the Editor, probably because of the liberal slant I always take. Otherwise, avoid the Herald and read the Globe! read more

The Pros: easy, pre-coffee reading lots of pictures and colors I was in it today! teehee (They did an article on yelp) The Slap: tabloid newspaper sensationalism kind of like a print version of fox 25 news read more

Boston moves to the Herald! Is this paper "conservative tripe", as Jeffrey says? Probably. But we know what we're getting into when we pick this paper up. Does it get any better than Howie Carr ripping everyone and everything? I think not. I find it's best not to take him very seriously and just read him for entertainment purposes only, and to see how often he uses the term "hack" in any given column. Always fun. Good sports section also, and I'll take sports columnists like Tony Maz, Gerry Callahan, and Steve Buckley over the holier than thou trio of Dan Shaughnessy, Bob Ryan, and Jackie Mac any day of the week. One star is being docked for the embarrassing Inside Track section, and their endless quest to intrude upon Tom Brady's privacy. I mean, are they TRYING to piss the guy off enough so that he leaves town for another team? This is Tom Brady here, do you realize how crappy the Patriots were before he came here and started winning Super Bowls? Leave the guy alone and be thankful he's a Patriot, I beg you. UPDATE: Well I guess I am going to be the jerk who gleefully corrects somebody, Walt Z says that the girl killed after the 04 ALCS was "Victoria Snell" but she was actually "Victoria Snelgrove". Semantics aside, Walt's right, putting her picture on the back cover like they did was really in poor taste and was disgraceful. read more

I read the Boston Herald only one for section. The Police Blotter. [It is so rad that I have bookmarked the page in my browser] Next to Craigslist's missed connections, this has to be the funniest shit that can be found on the net. And the part that makes it the funniest is the writing style. It makes you picture as to what went before they got busted. Like those two guys who were shoveling snow away to steal a car and when confronted told cops that some guy paid them 10 bucks to move the car. Yeah right !!! Keep up the good work. You make me laugh :-) read more

The Boston Herald Customer Service Department is hitting new lows. I called this morning after not receiving my paper for the second day in a row. The rep I spoke to was polite and told me they would get a paper out to me. Six hours later, they had not done so so I tried calling again. After a 12 minute wait, I got someone who could/would not help me and, indeed hung up on me. I called again and waited 15 minutes to get the same rude, useless person. So, after three calls, I have no paper and a headache. This is not atypical. Their customer service is SLOW and many of the representatives are indifferent to rude. I will be cancelling my longtime subscription. Enough is enough. read more

I purchased BH on 7-21-2017 paid $80.80 on 7-21-2017 @9AM still have not received 1 newspaper in 01960. The HERALD comes here on a daily basis refund my funds asap $80.80 to my account w/stick local VTY Jody Falkingham 8-1-2017 12pm its called cancelation Best JF read more

I wanted to post a review about the on-line version of the paper, but ended up here as the only option. I have become too frustrated trying to read The Herald's website, that I have replaced it with NECN. I got real tired of being in the middle of a story, and having the page refresh and go back up to the top. It seems they are more interested in loading the advertisements and double click dot net of whatever, than having me read. I sent a "letter to the editor" and went on my way. The print version of the paper is great though. read more

Tabloid paper that wants to be high brow on occasion, but comes off as pure smut. I will read it when there is a free one around. I like the layout of this paper too, it's easy to read. Unlike the Globe, which is more cumbersome (but has better content). The inside track is hellacious, though I do read it to kill some time. read more

I and my family have subscribed to the Herald for more than 50 years. In the last five years, this paper has gone downhill rapidly. I am charged over $600.00 a year for a paper that has had pages I couldn't read because the content of the article has been cut off or so light it was unreadable. The delivery has also been sporadic. Right now, apparently because the delivery person decided to quit, I have had to contact the paper every day and ask to have my paper delivered. One day it wasn't delivered at all, the next day I was delivered yesterday's paper. I realize that the person quitting has put the Herald in a bad position, but I am having the go out and purchase the paper at a store. I am elderly and on a fixed income so $600 does not come easily. I will cancel this paper if this problem is not solved within the week. I want my paper delivered in the early morning as it has always been. And if I cancel, I will be purchasing another paper as well. L. Bennett Raynham, MA read more

I usually just read the sports section of the Herald. Gerry Callahan is a nut, and while I don't always agree with him. He's almost always got some good info in his columns. read more

I bought Tuesday paper. It had very few pages, not worth $2. I now by the N.Y. Post for $1.50. Why is the Herald charging more than the Post? Makes no sense. The Post has much more content. read more

My husband was ecstatic that the Patriots won the SB and was excited to see that the Herald had a 5 plate printing set to commemorate each of their wins. These are super-thin plates and he paid a pretty hefty price for what they were worth (in my opinion). When we received this order all the plates were bent at the corners and some other areas. They shipped it to us wedge between two flimsy pieces of cardboard and a thin sheet of bubble wrap! Of course the cardboard flexed which caused the plates inside to bend! What a cheap way to send it! I contacted them and they didn't even bother to answer me back. Horrible customer service (or lack of). Will never be ordering anything from them again. read more

I wish I didn't subscribe in the first place. Primarily for coupons, but they are not worth the hassle of having to call and cancel the service. Nowhere on the sign up page say that they will auto-bill, but they do. You have to call and cancel, again not stated on the bill, or else you'll be responsible for it. read more