Have been relying on Mike and Jim since the days when Mike worked with his dog in his office!…read moreReliable and willing to answer my mid-year tax questions. Notice the "bad" reviews are people that could not get in to see them! A big thanks to all the staff at Vaughn and Co!

Tried to make an appointment for my elderly mother. This business is advertising, but I was told…read morethey were taking on any new business when I called.

I have been waiting for months to write this review. I held off until I got my tax return in the…read moreslight chance I needed them to get involved with the IRS. But this morning, after almost 7 months, I finally got my return. I will say that when I contacted Paul directly, he was apologetic about my service and refunded their fee. That is why they get one star. But aside from that this has been the most maddening tax season in almost 20 years of filing taxes. I contacted PIM in early Feb because I am military, wife is self employed, and she also has a W-2 from another state for teaching. Just a bit too complicated for us to do ourselves. I read reviews and PIM seemed to be a great choice. Well after finally getting through (left a couple messages before getting a call back), they scheduled me for an appt 4 weeks later. I was annoyed it was going to take that long, but figured it would be done correctly so its fine. What they dont tell you is that is just a consult appointment. You spend a hour with your tax preparer and then "They add you to the bottom of the pile". So we are already this much into it, and just had to keep going since everywhere else was already swamped. Our preparer, Tara, was respectful, but seemed ill-informed. We had a nanny over the summer and we paid a services to file all our tax paperwork for us. So she just had to add it to the childcare expense. She said she wasn't familiar with how that works and she had to ask someone about it. She also seemed to be confused with some easy stuff like how to file out of state W-2 with residency in another state. We should have cut our losses, but we didn't. We were already too far into it. Now started the first wait. Tara said it would be about 3 weeks. Nope. Almost 6 weeks later and no less than 10 ignored phone calls and multiple ignored emails we got our paperwork for review. Me, not a tax pro, took one look at it and noticed it was WAY off. Like, just simple childcare credit stuff was completely ignored. It was more than $5k less than expected. So I contacted Tara MULTIPLE times before getting a response and shared with her my concerns, and she said "Oh, I guess I can file your nanny expenses in your childcare". You guess? You guess?? I am paying a PROFESSIONAL to do our taxes and she has NO idea what the heck she is doing? And to make matters worse, in the response she said "I also noticed your state return didn't compute right, I have to spend some time figuring that out". So lets recap - not only did she MASSIVELY undercut our return, but she MASSIVELY over claimed our state return. And if I hadn't already been expecting a general number, I would have just said it looks fine and had her file it. Two weeks later, its filed. If all that wasn't enough, I had no idea that who is listed first on the return could impact filing, but guess what, it does. For the first time in our marriage, my wife was listed first for some strange reason. I didn't even notice when I reviewed it, but yup, she was. So because that is a change in how our taxes have been filed for the last 15 years, the IRS froze our return and required identity verification. Which, if you aren't aware, is a complete NIGHTMARE that ended up taking us almost 15 weeks, multiple hours on the phone with the IRS, and multiple hours verifying line by line our previous years returns. And its so nice when the IRS tells you "just make sure you are consistent with primary tax payer in the future to avoid identity verification". Noted. So NO. I do NOT recommend PIM. I may not have a recommendation for a Va Beach service, but I will always have recommendation on who to avoid. PIM. Avoid PIM.

Paul was extremely knowledgeable about tax preparation and how it affects active and retired…read moremilitary families. He made it a painless and easy process. I would recommend anyone retiring from the military to talk with him before filling out your retired pay form as well as he can save you from getting that huge tax bill after transitioning. His advice for positioning yourself for the upcoming year and special tax situations was also spot on. Highly recommended and wished I had used him sooner.

I have used Bruce for years. He is thorough and very generous with his time, answering my texts…read moreand calls in a timely manner--which is rare these days. I highly recommend Bruce and guarantee that you are in good hands! A grateful client ~Laurel

Bruce is amazing, he helped us get on track with Quick Books, handles our payroll, reconciles our…read moreaccounts and provides us with great advice. He is available when we need to ask questions. Professional accounting at a very reasonable price. We would highly recommend him and are very please with his service.

My meeting at Everfore CPA Group was excellent. Ali and April were great to work with and gave me…read morethe confidence I needed to move forward with my investment tax strategies. I'll definitely be relying on them again in the future!

We have used them over the years, and have been very…read moresatisfied with their services. I am very remiss in getting my stuff together, and they have always made sure I meet those deadlines.

I LOVE THEM! they do book-keeping for my business for about half year now! reasonable price and…read moreanswer every questions ANYTIME! All the crews are very nice and work fast!

From the owner: With over 23 years of experience, On Call Accountants, we believe we are measured by the success of…read moreour clients. Mission Statement: At On Call Accountants, we believe we are measured by the success of our clients. Through our deeply rooted values of Quality Business Management and Exceptional Customer Service, we provide Accounting, Financial Reporting and Business Consulting services with performances unparalleled in the industry. As a leader in Outsourced Business Solutions, we are dedicated to affording the small and mid-size business owner a greater opportunity to succeed. People: Our team members are the keys to our success. Each team member represents On Call Accountants and him or herself in a professional manner, while treating others with dignity and respect. Products: On Call Accountants' products are the direct results of the top-quality work provided by our world-class and professional team members. Constant Improvement: We strive for excellence and that is only realized through embracing the concept of continuous improvement. Client Focused: We would not exist without our clients. Our products are client-driven and customized to meet the client's individual needs. Quality: As the old adage goes, "If you can't do it right, don't do it at all." Teamwork: We are an extension of our clients' team and work professionally along side them. On Call Accountants, enabling our clients success..

My husband and I started our first business and Tim has been instrumental in guiding us through the…read moreprocess from the start! Not only is Tim well versed in tax laws and ethical accounting practices but his experience and genuine care for his clients is unmatched. You can hire anyone to do your taxes, bookkeeping, payroll, and HR support... but you will not find an accountant you will take the time to get to know your business, review your current needs, openly discuss potential solutions (with cons and pros), explain how things work, and teach you how to implement the process. Five stars is simply not a fair and accurate measure for Burgess and Associates because they go above and beyond. We were very lucky to find Tim when we did and we enjoy the collaborative business relationship we've established with Tim and his team.

I found Burgess & Associates several years ago when our small business needed an accountant who was…read morefamiliar with online bookkeeping and payroll services like Xero and Gusto. I've been extremely happy with his professionalism and expertise. He is a pleasure to work with: he takes time to explain how things work (and why); he finds great solutions to any problems that arise, and he responds quickly to any questions.

The company is very helpful. The service is immediately and prompt. They care about their…read moreclients. The value for the service is fair.

There is a time in one's life when you need something to just go "right". This was my first…read moreexperience using any personal service. I always use Yelp to search for food, but this time I was desperate. I was up at 3am working to get assistance, and I built up the courage to signal the flag and surrender. What could it possibly hurt. I submitted my request and waited. I actually was contacted that very same day. Keep in mind, I was well awake before the birds. Mike was very professional and prompt in responding. After talking with him on the phone, he provided the best resolution. He really listened to me and provided all options and other solutions. I immediately felt comfortable sharing and trusting his judgment. I would recommend his services to anyone looking for assistance. He offered the best price, and he worked diligently throughout the process. My process was completely virtual and secure. If you need help, do not hesitate to request his service. This has been the absolute best experience.

Linda has been doing my taxes for many, many years and I've always been very happy with her…read moreservice, I recommend her.

Extremely rude, I just called trying to get a consult for help with my business and Linda cut me…read moremid sentence and said "WHO GAVE YOU MY NUMBER? It is the middle of May so I'm not taking new clients bye " and hang up on me. Very unprofessional. I, of course will not be making business with this company and if you are trying to, would recommend to not do it either since they are obviously too busy and lack the courtesy and manners to run a business.