Dr Marck is amazing. He is a doctor that tells it like it is and even had a great sense of humour…read more I had a stapedectomy 2 weeks ago and the results are truly amazing. I have heard things I haven't heard in years .... I have a new lease on life and I owe it to him and his amazing work .... I have only had 1 ear done and will be getting the other ear done in a year. All of his staff are so friendly and easy to talk to it sure put me at ease about the whole thing. If you need an ear nose and throat doctor look no further and ignore any bad reviews his work is Amazing .... 1 week after surgery and I was hearing above the normal range!!!

I have yet to have my surgery from Wayne Matthews but from what I have seen of his office thus far…read moreI am not impressed. First his nursing staff lost all record of my consultation in Dec of 2010 and would not have scheduled my surgery if it hadn't been for my insist ant phone calls to their office. Finally after getting a surgery date in early March I have now been bumped to the end of the month. My question is how did the office staff not know that the day of my first surgery is actually a day saved for major surgeries. Wouldn't this date be a standing date not to be confused with other bookings. Dr. Matthews if your reading this you may want to hire a new nursing/reception staff as yours is incompetent.

I visited Dr. Hui many years ago and after running a scope up each nostril, she said that I had a…read moreslightly deviated septum and that it would not benefit from a procedure to straighten it out. She was very nice and professional and appeared to be extremely knowledgeable. She listened carefully to what I had to say and as a specialist ENT doctor I felt very confident in what she did to diagnose my condition! I must say however that I've been considering another visit about another problem, but I'm taken aback about so few reviews for a highly trained ENT specialist who impressed me on my first experience with her and that the reviews from her repeat patients seem to indicate that she has fallen into the attitude that many, but Not All specialists fall into, where she hears what she wants to hear and is dismissive of ancillary information that could confirm her initial diagnosis or warrant further examination that is needed to come to a definitive diagnosis and could possibly change her conclusion of what she was dealing with. It wouldn't surprise me unfortunately, because training to be a specialist demands a quick and certain diagnosis without trivializing your knowledge and experience with details that most of the time just confirm your initial diagnosis and are just a waste of your precious time. When you go to the ER, it's the DETAILS given to you if you really listen to the patient that help you to decide whether abuse, sexual abuse or other important information apply to your patients and ONLY BY LISTENING and "READING BETWEEN THE LINES" so to speak, that can determine whether involving the Police, Social Workers, Sexual Abuse Specialists, Elder Abuse Specialists, etc is A PRUDENT COURSE OF ACTION TO KEEP FROM RETURNING YOUR PATIENT TO THE SITUATION THAT COULD GET THEM MORE SERIOUSLY INJURED or EVEN KILLED!!! Sure if they come to the ER in LIFE THREATENING CONDITION, it's SECONDS THAT MATTER, but Your Patient Isn't PROPERLY DIAGNOSED and TREATED UNTIL EVERY I IS DOTTED and EVERY T IS CROSSED and You Are Taught To TRUST YOUR "GUT INSTINCT" UNTIL PROVEN OTHERWISE and TO REALLY DIG and GET THE ENTIRE PICTURE, because THINGS ARE NOT ALWAYS AS THEY FIRST APPEAR!!! I'm NOT CRITICIZING ALL SPECIALISTS, and I Really Hope That Dr. Hui Actually Reads This Review To The Very End, because I'm NOT SUGGESTING That She Waste Her Time ON TRIVIALITIES, but Very Few PATIENTS Are Highly Trained Specialists, Who Can Rattle Off All Of The Definitive and Necessary Signs and Symptoms and Details That Are REQUIRED FOR YOU TO MAKE A CONCLUSIVE DIAGNOSIS and Being REFERRED TO A SPECIALIST FOR THEIR ISSUE CAN BE VERY SCAREY and INTIMIDATING, because IT IS IS INDICATIVE THAT THEIR DOCTOR CONSIDERS THEIR CONDITION and/or ISSUE FAIRLY SERIOUS, No Matter What Their Doctor Told Them To Prepare Them For Seeing A Specialist, Like The Woman Who Found Out From Another ENT That She Had A SHAWANNOMA sp? and Needed IMMEDIATE SURGERY!!! I believe that she said that she was ELDERLY and That Is ALL THE MORE REASON TO LISTEN CAREFULLY TO EVERYTHING THAT SHE HAS TO SAY and TO BE PREPARED TO ASK HER QUESTIONS TO FILL IN ALL OF THE DETAILS!!! Please Remember That YOU ARE A VERY TRAINED and EXPERIENCED SPECIALIST * FIRST * and SEEING and BILLING FOR AS MANY PATIENTS AS YOU POSSIBLY CAN TO FATTEN YOUR BANK ACCOUNT * LASTLY *!!! You Can Have A THRIVING and EXTREMELY LUCRATIVE PRACTICE Very Well In Every Large City In America , Where Someone Such As Yourself Can Virtually Bill Your Patients By The Word That They Say To You and You HOPE and PRAY That They Are EXTREMELY DETAILED IN DESCRIBING THEIR PROBLEMS!!! I For One Would Hate To Lose You, because I had A Wonderful Experience With You, but PLEASE DON'T ALLOW YOUR BANK ACCOUNT To Interfere With Your Exceptional Knowledge and Experience!!! I Gave You 5 Stars On My First Experience With You!!! I'm Reservedly Giving You 3 Stars On The Visit That I'm Asking My GP To Refer Me To You For A Totally Different Problem, based On Your Review. I SINCERELY HOPE and PRAY That I Can WRITE A STELLER REVIEW and ACTUALLY CHANGE THAT TO 5 STARS AFTER MY CONSULTATION WITH YOU. MY BEST WISHES ALWAYS !!!

As a returning patient of Dr Hui I was greeted with the utmost respect and courtesy. She has an…read moreexcellent understanding of nose conditions and was able to correct some life long issues with two procedures. Her bedside manor is second to none! You are in excellent hands with this Dr. She has totally changed my life for the better, thank you Dr Hui!

This office is very very dirty! Just take a look at the layers of dust on the silk tree in the…read morewaiting area. All the furniture is torn and worn. It's way over due for a renovation. It just gives you the creeps when you think of all the people who may be there with infectious skin conditions. After waiting for months, Dr. Poelman spent less than 5 minutes with me. The receptionist came in to tell her she had a phone call and she left never to return. I left with questions unanswered. She has no respect for the time a patient waits for an appointment and the time and travel it takes for someone to come to an appointment with her.

Dr. Poelman was careless. Rude receptionist. After they had me back 3x and did nothing, they don't…read moreeven return calls.....even the $500 on creams gave my skin a rash. Don't waste your time, ask your doctor to refer you to another so you don't waste the time I had to. Boo.

I have some allergy issue. I noticed hives on my skin and I just wanted to see a doctor. So this…read moremedical clinic is located in the plus 15. Doctors come in around 10am. But receptions will pick up the phone before 10am. For walk-in, you can't make an appointment. If you are a regular and not a walk-in, appointment at best. So walked in right at 10am and didn't have to wait long. I was out by 10:20. Not bad. Compared to BC doctors/clinic this is definitely 5 stars service. In BC due to shortage of doctors, walk-in wait will be over 3 hours. There are lots of seats in the waiting area. Sit on the waves chair. There is also a Waves coffee shop next door.

What a joke! DO NOT VISIT THIS CLINIC. The doctor did NOTHING for my son who was in from the US and…read morewas diagnosed with the flu. "Take vitamin C" was her suggestion. Then I asked to have the forms filled out from my travel insurance company so I could get reimbursed for the $150 fee they charged us, and they told me it "will cost $50 to sign the form saying he was sick" ARE YOU KIDDING ME??? RUN FAR AWAY FROM THIS PLACE.

The walk-in doctor was absolutely amazing. She not only took the time to listen to my issues, but…read moredid a very thorough examination, and got me the assistance I needed for my ongoing medical issue. I had to meet with her multiple times, and each time she did her best to assess, examine, and explain everything to me. Thanks so much!

When I have an emergency or something I need dealt with quickly and don't want to go all the way to…read moremy family doctor I pop in here. Knowing it gets busy, although I don't think I've ever waited longer than 1.5 hours (which isn't bad for walk in) I came just before 9am when they open. I was the first one in and saw the doc and was out by 9:15. It was epic! It's generally Dr. Ramsey who is the walk in doc and he's always been good to deal with. Efficient and quick.

I have been under the care of Dr. Mark Swain for almost twenty years for a chronic condition that…read morehas given me very little grie.f. However, it needs to be monitored, and Dr. Swain is the specialist that I work with. I have always known that he is a very good doctor. However, I did a presentation in November, 2010 when Dr. Swain was appointed the Cal Wenzel Family Foundation Chair in Hepatology, and I really learned how incredible this man`s credentials are. My experience of him as a doctor, is someone who listens, asks questions, is compassionate, knowledgable and is always honest. Over the years, as alternative health options have been cropping up, I have asked him all kinds of questions regarding my treatment, and he has handled my requests with patience and honesty. Further, in the rare occassion where I have had trouble, he has been accessible. He truly does care about the work that he does, and his patients. He always makes time. In addition to taking on patients, Dr. Swain also holds other responsibilities in his field. I have done my best to paraphrase some of his credentials for this review, and I have also included a link to his full credentials as well. - Acting Head for the Division of Gastroenterology, University of Calgary (U of C) and Alberta Health Services (AHS) - Professor of Medicine, Hepatologist and Clinician-Scientist at the U of C. - He has won many awards for teaching and research, including the U of C Watanabe Distinguished Achievement Award for Overall Excellence. - He is currently the Cal Wenzel Family Foundation Chair in Hepatology, and the Head of the Translational Research Core for the Snyder Institute, at the U of C Source: http://www.departmentofmedicine.com/documents/announcements/swain_head_announcement.pdf When I learned in November, 2010 that he is also holds so many other titles and roles within the medical community, I am just further astounded and impressed that he actually has the time to provide the level of care that he does. I feel extremely fortunate. For any patients who are researching Dr. Swain, be advised that if you have been placed under his care, you are a dealing with the cream of the crop. Not only for his credentials, but for his bedside manner as well.

Saved my life. No doubt about it, his treatment reversed a serious health problem, and I have been…read morefine since. Great bedside manner, no BS, laid back guy. We're lucky to have this terrific specialist still in Alberta.