Did not feel any warmth or tenderness from the staff or doctor it seems to be a very mechanical…read moreplace.

Always treat our girls with love and great insight on what is needed for their best care!read more

I moved here very recently and had to search for a vet. Having just moved here I had no one to…read moreoffer a referral. My boy has chronic pancreatitis and was having a clinical episode. I chose River City Vet and Dr DoBroth was our vet, she is amazing. Took her time, asked the right questions'. She went over a plan and asked if I was good with it. Felt like I was heard. From the moment I walked in it was great. Very clean, staff were very courteous. I got in quickly even though they were busy. Her plan - our plan- is realistic not overboard. Brody is 15 years old and the treatment plan is going very well. In fact, he's acting like a youngster. Thank you Dr DoBroth for your care. Peggy and Brody

Wayyy I've priced and rude staff at the desk. Stopped taking my dogs here about 6 months ago. So…read moremany other great vets in town and its friendly staff.

Honest Experience at The Pet Clinic…read more I took my cat to The Pet Clinic on December 20, 2024, for a check-up. His blood work came back fine, but they noted his teeth were in poor condition, with one tooth needing extraction. I brought him back on December 30 for the procedure, performed by Dr. Danny Williams. The total cost for that visit was $804. After the extraction, my cat started losing weight rapidly. Within a week, he had lost at least a pound, so I took him back for more tests, which cost an additional $489. They prescribed prednisone and a food stimulant, and I had to start force-feeding him. Over the next week and a half, his condition worsened--his legs started giving out, and he could barely move. I strongly believe something went wrong during the surgery, though I can't prove it. Ultimately, I had to take him to another clinic to put him to sleep. Losing him was devastating, and I wouldn't wish this experience on anyone. In total, I spent $1,687 trying to help my cat, only to lose one of the best pets I've ever had. I'm sharing this so others can make informed decisions. Based on my experience, I wouldn't trust The Pet Clinic with my pets again.

First appt was okay. Some upselling of services, but not high pressure. We miss our vet in Boise,…read morebut wanted one more local. Second, and most recent visit, my husband took out two dogs to. The appt. was to express our male dog's anal glands as well as having both dogs ears cleaned and toe nails trimmed. This is for what the appt was made. The technician and vet tried to sell dental care (which we were going to schedule next) and told they'd take care of these other needs, under sedation, at that time. Anal glands were never checked! Ears not looked at. Toenails ignored. My husband left the appt with NONE of our dogs needs addressed. We will be going back to our trusted vet in Boise. We do NOT recommend this vet service.

We had a very disappointing experience with Viking Veterinary Hospital in Nampa. While we initially…read moretrusted the care provided for our dog, Ozzy, the billing and communication process was extremely concerning. We were given estimates at the time of service and made decisions based on those numbers. However, additional charges were later presented that were not clearly communicated or aligned with what we understood and agreed to. We paid the high end of the surgical estimate, yet are now being pursued for more without clear justification. Beyond the financial concerns, the way this situation has been handled has felt unprofessional and unnecessarily aggressive, including threats of collections before a clear resolution process. We are currently working to resolve the balance, but we will also be filing a complaint with the Idaho State Board of Veterinary Medicine due to concerns about transparency and communication. We strongly encourage others to ask very detailed questions and get everything clearly documented before proceeding with care here.

I'm extremely disappointed with my experience here. I brought my cat in for serious issues, and…read moreafter the visit, his condition worsened. When he began vomiting repeatedly (7+ times in 24 hours), I called multiple times and was told I'd receive follow-up communication that never happened. Over several days, my calls weren't properly documented or passed along, and I couldn't get clear answers about his treatment or prescriptions. I was given incomplete instructions and left without guidance while his condition continued to decline. I ended up having to take him to another vet, redo all testing, and pay additional costs just to get him proper care. To make matters worse, their records were inaccurate -- stating medication was given in-office when I actually administered it at home. What's most frustrating is that after all of this, there was no accountability and no effort made to rectify the situation -- no solutions, no compensation, nothing. The biggest issue here isn't just the cost, it's the lack of communication, urgency, and basic care when my pet's health was at risk. I trusted them based on a prior good experience, but this time was completely different. I wouldn't trust them with a pet ever again.

I've been going here for 10 years. The staff are wonderful and the vets are the best. I appreciate…read morethe thought and effort that they go thru to make sure the animals get the best care. The only negative is the drive from Boise to Caldwell. Of course, that is my fault not theirs.

I have taken my dogs to Blaney for years. I have had 2 of my pets put down thru Blaney. My most…read morerecent pet, Roxy has undergone numerous MCT surgeries at Blaneys. However, the last 2 times I have taken my dog in to have her nails clipped the girls out front have been extremely rude. I come on close to closing time as my dog, Roxy doesn't play friendly with other dogs. The hours of business are 8 am to 6 pm. The most recent visit I brought my dog in at 5:50 pm Immediately both Addy and Dixie copped an attitude. I asked Dixie if there was a problem, to which she replied, Well, we just have all the closing stuff done. I love Dr Betsy but I won't be bringing my dog to Blaney's ever again because of Dixie and Addy's attitudes toward me. I do not appreciate it at all! Tracy Otteson-Larrea Roxy

Great service for our new puppy. Wonderful facility and staff. Clean, pleasant atmosphere.read more

I wanted to like this clinic, especially since the prices are fair and the receptionist was very…read moresweet. Unfortunately, the treatment I received from the vet tech was unacceptable. She was dismissive, snippy, and openly showed her exasperation when I had to look up past medical dates on my phone. After making several rude comments, she left the exam room. My scared kitten and I were left waiting alone for 30 minutes. Your front desk staff is the face of your business, and this tech's terrible attitude cost you a client. We left before even seeing the vet.

Dr Holcombe is absolutely outstanding! He is caring, thorough, and it is an absolute privilege to…read morehave my fur kids under his care. He immediately diagnosed and addressed sx in one of my cats who was previously not diagnosed. He initiated organ saving/protective treatment in another cat with a chronic medical condition. He is fantastic and has helped my fur children more than I can put into words. He has the most zen and calm bedside manner which puts my anxious cats at ease. Not only is he a competent and wonderful doctor, but its evident he loves animals and all my fur children love him! He is very special and I hope IPH knows how lucky they are to have him as a provider there. He is the sole reason we wont leave IPH!

We were in the traumatic position of having to put our dog down and on a tight budget. We called…read moreand were quoted a total price of $265 to put her down and take care of the body. After the vet consultation they came in for payment and asked for $555 saying that they had to add on the price of disposing of the body. That was above what we could afford so we made credit arrangements and got approved for the overage. When they came back to run it again the price was now over $575. They would not honor the price that they quoted us and were trying to scam us during a traumatic time. Do not go there! They don't care about you or your pet. They are just in it for the money.

We were recommended to Caldwell Vet Hospital by a dear friend. So glad she made that…read morerecommendation. The doctors and staff are so kind. Our beloved Kody, Siberian Husky was at getting towards the end and they helped us so much with the diagnosis and pain management. One of the doctors came to our house on the day we said our goodbyes. It was beautiful, loving, and full of tears. Kody in his final moments was surrounded by his family with an abundance of love. They took him when left us and called us about a week later. We went to go pick him up and it was just want we wanted. We miss him so much but having him at home with his picture in the front allows us to talk to him and give him pets. We can't thank the team enough for their kindness, patience, and compassion.

Very friendly office. Dr. MCConnell took excellent care of my girl Mimi. She had a growth on her…read moreeye . I felt nothing but love and compassion from everyone I encountered!