AWESOME towing service. Right on time. They took care of my treasured classic car and transported…read moreit with no problems. HIGHLY RECOMMENDED.

This all started on Wednesday, May 19, 2021. Unfortunately my semi truck broke down it was my wife,…read moremyself and our dog. They agreed to tow us to Florence South Carolina, but once they got there to tow us they assured us that their mechanic could do the job. The turbo on the truck had blown and needed replacing. They found a turbo, but too late to work on it so we got a hotel. They told us the truck would be ready tomorrow. Thursday-20th-replaced the turbo, but tried to use the old actuator, again too late finding parts, back to the hotel. They again told us the truck would be ready the next day. Friday-21st- They got the turbo and actuator but they didn't have the computer to calibrate the turbo. They sent the truck to an shop where it sat all day because other jobs were in front of us. They refused to give us the shops name or the owners name. We wanted to try and see if the mechanic would work on our truck as promised because we were loaded and the receiver was getting anxious about his freight. So back to the hotel this time for 3 day because the guy doesn't work on Saturday. So again the truck will be ready first thing on Monday morning. Monday-24th- We called to see if the truck would be ready and the owners of C&C towing said they would pick us up in the truck so that I could make sure the truck was running right. We waited all afternoon and kept calling every other hour. Finally 4pm they pick us up in a car. "Where's the truck" we ask the driver. " I don't know, the owners just asked me to pick you up and bring you to the shop to settle the bill. We're hit with a $10 thousand + bill and when we asked about the truck, they finally admitted they couldn't fix it, BUT we owed them $10k. By now they're willing to tow us to the Peterbilt shop in Florence South Carolina, but not until we pay the bill!!! They owner started cussing and telling us all the time and money he's spent " fixing" the truck and he wants his "F" money. He threatened to unhook the truck and demanded we pay him another $900 to tow it or pay him his "f" money. He refused to remove the core charges for the turbo or the actuator that they turned in to get the new parts. So 9 pm at night under duress I paid him. I felt that I would not get my broken down truck or my loaded trailer off his property until I paid him. He left is outside the Peterbilt gates at midnight. I had to pay another tow truck to tow me inside the gate. Once the mechanic at the Peterbilt garage looked at my truck, they showed me all the things that were wrong with the truck. Lesson learned: but very costly, stay away from C&C towing if you have anything under your semi tractor that needs repair. Take your semi tractor to the dealer. This garage is not equipped to handle the job.

I recently had my car towed to Lumberton Kia for service and had a call from a man from the service…read moredepartment to inform me that they had received my car and when it was scheduled to be put in diagnostic. Willie is the caller and I was pleasantly surprised by the way he talked to me and explained the procedure and how I will be kept informed of findings and cost, if any,before any needed repairs. I have always been apprehensive about having any kind of car repairs from people I don't know because of hearing that often women get taken advantage of, especially older women by repair people. Willie was very respectful and talk to me in layman terms so that I could understand. I informed him that my son may be contacting him about the car and Willie offered to contact him or be called if he had any question. I really appreciated his demeanor and reassurance that they will be able to find out what the problem with the car is and what is the repair needed to get it back on the road. I called my son and gave him the phone number as well as Willie's name as the contact person. I am very confident that my car is in good hands. Thank you Lumberton Kia and Willie in the service department for easing my mind that my car will be taken care of.

On our trip to FL today, our AC went out in North Carolina. We called Kia Lumberton to see if they…read morecould get us in--Bull dogs get overheated quick, and our Cutter was panting pretty hard after an hour of no AC . The ENTIRE team was amazing from the time we walked in, through the waiting/updates, fix. Thank you for being a HUGE blessing to our family!! #kialumbertonistopnotch We are Big Fans! Todd, Cindy and Cutter Coffman

My husband and I are on a long journey to new jobs in Florida after a tough financial year, so of…read morecourse, our RV gave out on the side of 95. Turns out our last mechanic didn't securely install the water pump and now our Chevy's head gasket was blown. I can't say in words how scared and stressed we were on the side of the highway, we barely limped off to an exit after triple A couldn't help us. John from J&H actually saved us and our Thanksgiving. He got our keys at 8 pm! Towed it the rest of the way himself! And fixed the blown head gasket! While working with our budget! All to make sure two strangers could get on with their life safely. Times are tough and big emergencies/costs are scary, good people like J&H will keep America going. Trustworthy service, didn't need followed up with once. If I find myself in Latta again, I'll bring him a drink, owe him a latta!

My car suddenly broke down on our 9 hour drive back home from visiting family. We were still 2…read morehours away from where we needed to go and away from family who could help. The gentleman at Latta automotive was called to tow my car and store it until I could find someone to get it back home. He was very easy to communicate and kept us updated. Not once did he try to convince me of expensive or unnecessary repairs. My car is toast, there was nothing we could currently do with it. He talked to us about what led up to the car stopping and everything in between, gave some advice. As a woman, I am all too familiar with shady mechanics trying to talk me into repairs that aren't needed (my dad is a mechanic and I will be calling for him to double check or advice). The owner never did that. My dad was going to drive 3 hours to come pick them car up but it would need to he stored until he could get there (next day). The owner would not let us pay him for the night of storage. He came in when the shop was closed and even helped load it. Would not let us pay him for his help either. If I am ever in Latta and need help, I know who I will be calling. Hands down the best service I have recived in regards to towing and automotive care. A small owned business who 100% deserves business.

Excellent place, I broke down in my way to Florida and was told to call Latta I did and I am very…read morehappy with my decision,the owner answered the phone every time I called even though IT WAS AFTER HOURS!!!!!! I WAS BY MYSELF UN A STRANGE TOWN THIS BUSINESS OWNER MADE ME FEEL SAFE. Latta kept in touch with me the entire time about my car gave me a great price and the owner secured my car in a very safe place until I could pick it up , I wish I lived closer as I would go to Latta Automotive for all my vehicle repairs

Hands down the best experience we have received after our car broke down on Interstate 95!!…read moreWe were able to get off exit. After a few attempts to call AAA, who btw, could tow us to the nearest Auto Repair shop and drop us off. I googled car repair shops near where we were, and Billy came to us within 10 minutes!! Billy diagnosed the problem in like 10 minutes. All of the lug nuts on our tires were loose and 2 were missing with damage in what appeared to be done on purpose. We had been traveling, and we assume someone tried to steal our wheels. We could have been killed! Billy was able to tighten everything and assured us we could make it 200 miles away to Savannah, our destination. He said to stop after 30 minutes and check to make sure the lugs were still tight, which we did. He even called us 2x along the way to make sure all was good. Billy was very knowledgeable and quite frankly was our "Angel" last night. If you're ever in his area, don't hesitate to call him. He was incredible. Oh, and he only asked for $30.......we owe him our lives!

We just wanted to say how awesome Kenneth was with us during our time of dyer need. We were on our…read moreway home from vacation in our motor home and got T-boned at an intersection...completely destroying our rim and tire. He responded quickly and completed the job getting us back on the road. He was professional but more importantly friendly and kind. A stellar human being for sure! We would highly recommend him to anyone in need! Mark and Sandi from Massachusetts

Highly recommend Ken Mercer and his services. He came to the rescue when our camper blew a tire on…read moreRoute 74. professional and confident. Patti

Worst company ever dealing with!! Make me wait for 5hours to get me an answer. Never,Never dealing…read morewith them...

First Choice towing helped me tremendously through a horrific accident on I95. I was away from home…read moreand it was dark and I was injured. The next day when I went to collect my things out of my totalled car they were so kind and patient. Even though they were very busy, Jerry let me take time to empty the car. I was moving slow from my injuries but Jerry let me take my time. Great family business.

The people here were lifesavers!! We hit something on 74 while road tripping to the beach. Tire was…read moreleaking air fast. With nothing much around between towns, we thought we were in for a long wait for a AAA tow. Fortunately, this unassuming family shop was just 5 miles off the highway. They immediately picked up our call and told us to come on by. Our tire was able to get us there going slowly and stopping to pump more air in every couple miles. The folks here don't speak much English, but they replaced my tire and had us back on the road in under 15 minutes! They also could have price gouged me given that I was clearly desperate, but only charged $90 for the new tire and labor. Highly recommend this business for anyone who needs honest car help, especially if you find yourself in a similar situation.