Today, I was in a long queue at the Pharmacy. After reaching the front, another customer barged in to ask a question, and rather than asking her to wait her turn, the young man, wearing a blue jumper, with fair hair, served her instead of me. When I asked why this had happened, he mumbled that it was a pharmacy request. When I advised that she was in the wrong queue ,he did not answer me.
I raised this with the Manager, John, who advised me that he would take this matter up, but ?I believe this will be treated with a pinch of salt.
Absolutely appaullng service to a long serving customer. read more