Had a great experience there last evening. My phone would not make or receive calls. As soon as I…read morewalked in the door, I was greeted and put on a short waiting list. The girl that helped me was wonderful finally figuring out that an E-sim card from last summer was messing up my phone! I wish I could remember her name! This was like 6:00 ish on Thursday, July 22. Anyway, thank you!!!

Verizon coverage in Mooresville west of I77 SUCKS! One bar here, zero bars there. Many complaints…read morefrom me and neighbors, and all you get is lip service from Verizon. Their "nationwide" claim is a farce! Quit running your mouth Verizon and do something for once.

I switched from Verizon due to horrible customer service and my bill constantly raising from…read moreagreement quoted price. I switched to tmobil about 3 years ago. I was assured they had better coverage then verizon and that my area was 5G . However, the issues started early with mobile price jumping monthly bills and service is truely horrible. I moved from winston salem NC to the Charlotte NC area and was assured the service was 5G and worked great at my intended to move new address. I think dial up old school landline internet service is faster then trying to open a page on my device. Phone call service is really really bad. I keep getting messages that My device is not part of the network. Customer service has tried to fix these issues for three years. Only to once back part of their network, to still have horrible service and a day or two later be not part of their network again. They added satellite to my plan, it does not help much but does at least deliver texts for communication to the outside world. Lol service is horrible. Use a string and two cups, sound quality and connections wil work better. The T in T mobile must stand for throwing your money away

Leeann or whatever her name is, extremely rude, they do NOT care about your time and will have you…read morewait for over an hour to not even help.

If you're having issues with any of your Apple products, let these guys help you!! I dropped my…read moreiPhone 16 Pro Max into the deep end of our pool. It was under water for a few minutes before we were able to get it out. You could literally see water under the screen, in the camera lenses in the back, and water was trapped inside. We tried to dry it out hoping it was salvageable, but it was turning off and back on constantly. I ended up having to do an early upgrade on my plan because I'm a Realtor and can't work without a phone. I was in shock when I realized my new phone didn't have my contacts on it... My contacts were somehow saved under an email account I had back in 2014. The email was no longer active and I was in freak out mode. I called 9 other shops looking for help, and none of them felt like they could help me. Thank God I Googled iPhone repair shops and these guys came up! I called and they were super confident that they could help get my phone working enough for me to get my contacts transferred to my new phone. They did even better than that.... They got my contacts transferred over AND got my phone back working 100%. Y'all, they literally saved my real estate business. I was in a bind not having contact info for clients, vendors, and other agents... I'm super thankful these guys took the time to get this done for me. I dropped it off yesterday and picked it up 24 hours later. If you need help with anything Apple related, reach out to them! You won't regret it. THANK YALL SO MUCH!!!!

They were able to get something out of the iPad port and able to get it charged. Friendly and…read moreknowledgeable folks. You have Apple products that needs attention come see these folks.

They saved the day! I went in not entirely sure what was wrong with my laptop and they talked me…read morethrough all the possibilities and fixed it in less than 10mins! It was refreshing to have them teach me along the way so hopefully I don't have issues in the future. Highly recommend!

Anthony is SO amazing! You can feel the passion behind the craft when speaking to him. He was not…read moreonly polite but also super super knowledgeable and informative. He did everything he could literally to make sure my experience there was great! After Anthony was able to work on my device I received it back and it had a a bit of trouble still, I called him back and he was more than happy to help me navigate and solve the issue. I brought it back to him and my phone feels new again (: this company will forever have my business and if something happens to your electronics, you should definitely try's this company with them! Thanks Anthony, you're truly the BEST! (:

These people lie about how much your bill will be if you purchase. You have 24 days to cancel but…read moreit takes 30 days to see your bill. Then they lie and say they dont lie. They lie.

After being screwed over by calling into Customer Service, I came to this store to fix my account…read moreand activation issues. They worked fast and communicated effectively. I was able to resolve my issues with Mike and the Store Manager.

We got completely locked out of my mom's new phone and came here when Verizon couldn't help. A very…read morenice young man reset the phone in literally about ten seconds. Definitely recommend this place, they deserve more than five stars!

Beware, DO NOT USE THIS PLACE. I would give a ZERO star if I…read morecould. I brought a perfectly functioning phone with a spider webbed cracked screen in for screen replacement as they are the closest Samsung Authorized Repair shop. I waited 4.5 hours with excuses claiming hes having a hard time connecting with Samsung, before I left home to pick up my kids. Owner calls, asks, then accuses me of cancelling my "ticket" and that he can no longer repair my phone. I drive all the way back to the repair shop and not only is my glass screen mutilated, my phone no longer works. So after half a day waiting for a simple screen replacement, MY WORKING CRACKED PHONE TURNED INTO A NON-FUNCTIONING PHONE. Beware of this shady place.

This AT&T is terrible, worst experience I've had getting a new phone. First we went in and it was…read moresuper easy ordered a blue iPhone 17 Pro Max, great! Well they didn't have it in stock so it was going to be delivered in a couple weeks. No issue there. The issues started when we got the confirmation email an hour later saying the phone was in Cosmic Orange, so we called and they said we have to come back in so back into the car we get and drive 20 minutes back to AT&T for the second time in one day. We get there and they tell me there's nothing they can do since the order has already been processed. They tell me I have to wait until to orange phone is shipped to my house then I can bring that phone in and they will order my blue phone then. Okay that's annoying but whatever. The orange phone gets delivered and I drive BACK to AT&T, they tell me their system isn't letting them do a return so they will just order the blue phone and told me to keep the orange phone and bring it back in when my blue phone comes. So yet again another drive to AT&T with no help and no reason to drive there. Finally I got my blue phone, now I have both phone and I bring them back to AT&T, they take the orange and transfer everything to my new blue phone, finally I have my new phone and don't have to worry about this orange phone. Three days later I get an email saying I never turned in the orange phone! You HAVE to be joking me. I call Monday and they tell me there's no manger in the store and that they will back me back in an hour. No one ever called. I had to call two more times to get some help with an issue they caused. So at the end of this I drove to AT&T 5 times and asked for some type of compensation. They "waived" my fee of $35 dollars which won't be reflected till my next bill... I was told it would be returned to the card immediately. All in all I will NEVER go back to this AT&T, they don't pay attention to what they are doing and are very careless. I will drive hours to get to another AT&T before I even considered going back there

10/10 would recommend this store over any other AT&T store. Beyond helpful, responsive, and go…read moreabove and beyond. Aric has helped with my previous 13 PM sim issues, corrected other AT&T screw ups for me, and etc. Aric also helped me lower my internet bill, and wireless bill with upgrading devices. Ari is an amazing manager, and leader at the store. She's very blissful to be around, and overall cares for the customers. Great service, selection, and staff.