Verizon coverage in Mooresville west of I77 SUCKS! One bar here, zero bars there. Many complaints…read morefrom me and neighbors, and all you get is lip service from Verizon. Their "nationwide" claim is a farce! Quit running your mouth Verizon and do something for once.

Update: I just received another "empathetic" response from Verizon. All talk, zero action! Talking…read moreis all Verizon does!! VERY simple Verizon! . I see several posters here that tell you about the piss poor coverage (sometimes 0 bars) in area code 28117. How about you REALLY TRY to drive down Normandy Rd in Mooresville! Drive down in a Verizon marked vehicle and see the eye rolls from customers. When the multiple others complain about the same thing, your social media monitor sends out a "oh dear me" message with purported empathy. She would be sure to address the issue immediately. So Verizon, just keep that pie hole shut to suppress your words. Instead, make an effort!

Leeann or whatever her name is, extremely rude, they do NOT care about your time and will have you…read morewait for over an hour to not even help.

Every Single Time WITHOUT fail you will be waiting at least 30 minutes for anyone to help you with…read moreanything at all & everyone is extremely rude. The little short hispanic girl with the glasses and short brown curly hair is the rudest of them all, and I believe she is supposed to be a manager. After waiting upwards of 30 minutes to RETURN A WIFI GATEWAY, NOTHING ELSE, I am about to just leave and bite the bullet on them charging me for it.

Back again because my daughter uses her phone as an assault weapon when traversing the wild world…read moreof horseback riding Marcus once again was straight up with the options and I ended up just buying a new phone. Good deal and he took care of everything. Next trip I'm just going to buy an OG Motorola bag phone that gave us cancer in the 90's. Seriously though 5 stars as always.

My 2016 MacBook Pro needed a new battery. With Apple stores not doing Genius Bar appointments, I…read morewas limited in who could replace the battery. A quick google search pulled up AppleJuice. I called on a Friday afternoon & spoke to an employee who quickly told me they would order me a new battery & I could come by next week. I came by that following Monday around 2 PM. They estimated a "few hours." I was so happy when they called me at 3 & told me it was ready! The price was reasonable, cheaper than what a competitor told me. The staff is very kind & knowledgeable. I'll return if I have any other issues with my Apple products.

No complaints. Very nice and professional. I would recommend this business to anyone.read more

I made an appointment to see if I could get my I-phone camera repaired. The gentleman in the…read morepicture above held my phone for about 10 seconds, handed it back to me and said here you go - check it out. My camera was functional again!

These people lie about how much your bill will be if you purchase. You have 24 days to cancel but…read moreit takes 30 days to see your bill. Then they lie and say they dont lie. They lie.

After being screwed over by calling into Customer Service, I came to this store to fix my account…read moreand activation issues. They worked fast and communicated effectively. I was able to resolve my issues with Mike and the Store Manager.

Beware, DO NOT USE THIS PLACE. I would give a ZERO star if I…read morecould. I brought a perfectly functioning phone with a spider webbed cracked screen in for screen replacement as they are the closest Samsung Authorized Repair shop. I waited 4.5 hours with excuses claiming hes having a hard time connecting with Samsung, before I left home to pick up my kids. Owner calls, asks, then accuses me of cancelling my "ticket" and that he can no longer repair my phone. I drive all the way back to the repair shop and not only is my glass screen mutilated, my phone no longer works. So after half a day waiting for a simple screen replacement, MY WORKING CRACKED PHONE TURNED INTO A NON-FUNCTIONING PHONE. Beware of this shady place.

I just received the most exceptional and impressive customer service I could imagine. I took my…read moreiPad into the Mooresville location expecting to pay $100+ for repairs. The agent took the item, went to the backroom and came back in 5 minutes with a repaired tablet. He then said "NO CHARGE" and I was stunned. He could have said $50, $100, or more and saved me spending $500 on a new iPad mini. This is truly rare and amazing service.

This AT&T is terrible, worst experience I've had getting a new phone. First we went in and it was…read moresuper easy ordered a blue iPhone 17 Pro Max, great! Well they didn't have it in stock so it was going to be delivered in a couple weeks. No issue there. The issues started when we got the confirmation email an hour later saying the phone was in Cosmic Orange, so we called and they said we have to come back in so back into the car we get and drive 20 minutes back to AT&T for the second time in one day. We get there and they tell me there's nothing they can do since the order has already been processed. They tell me I have to wait until to orange phone is shipped to my house then I can bring that phone in and they will order my blue phone then. Okay that's annoying but whatever. The orange phone gets delivered and I drive BACK to AT&T, they tell me their system isn't letting them do a return so they will just order the blue phone and told me to keep the orange phone and bring it back in when my blue phone comes. So yet again another drive to AT&T with no help and no reason to drive there. Finally I got my blue phone, now I have both phone and I bring them back to AT&T, they take the orange and transfer everything to my new blue phone, finally I have my new phone and don't have to worry about this orange phone. Three days later I get an email saying I never turned in the orange phone! You HAVE to be joking me. I call Monday and they tell me there's no manger in the store and that they will back me back in an hour. No one ever called. I had to call two more times to get some help with an issue they caused. So at the end of this I drove to AT&T 5 times and asked for some type of compensation. They "waived" my fee of $35 dollars which won't be reflected till my next bill... I was told it would be returned to the card immediately. All in all I will NEVER go back to this AT&T, they don't pay attention to what they are doing and are very careless. I will drive hours to get to another AT&T before I even considered going back there

10/10 would recommend this store over any other AT&T store. Beyond helpful, responsive, and go…read moreabove and beyond. Aric has helped with my previous 13 PM sim issues, corrected other AT&T screw ups for me, and etc. Aric also helped me lower my internet bill, and wireless bill with upgrading devices. Ari is an amazing manager, and leader at the store. She's very blissful to be around, and overall cares for the customers. Great service, selection, and staff.