I took my iPhone in thinking I needed a new charging port. They gave it a good cleaning at no…read morecharge and sent me on my way. I'll admit the cavernous feel of the showroom felt odd and a bit uninviting. One employee was eating her lunch on the counter which most businesses know is not good practice. I guess this is kind of a passive aggressive review but how can one complain about a rare free service? Bottom line: I'd use this business again.

I've always had great service from these people, some moved from iPhixit when they closed. They…read moreonly fix what's needed, and not oversell.

I very seldom write a review but I feel that the new team at the T Mobil store in Gateway needs to…read morebe recognized for outstanding customer service! Parker and Kolby went way beyond what they needed to do to take care of me. I am now a customer of there's even though I live right above the City Creek mall. It was worth the walk to Gateway. If you are looking for a GREAT PLACE TO PURCHASE A PHONE SEE T MOBIL IN GATEWAY.

horrible! i ve been with them since 1998 and the stores are lousy. the web sight does you no good…read more they try to force you to use apps. i hate apps. won t use them! took them five days to replace my flip phone. they have gone way down since duestche bought them. very disappointing!

I had a senior moment when I lost my phone a month ago. Life is totally dependent on having a…read morephone. Everything requires cell phone verification, paying bills etc... I delayed buying a new phone because I bought a backup last January but can't find it. Today I bit the bullet and bought a refurbished iPhone from an amazing individual named Dan. He was professional, empathetic, not pushy and personable. Bad Apple is clean, the staff in the repair shop are well spoken and honest. If you're looking for an affordable refurbished phone I highly recommend Bad Apple. 90 warranty, aesthetically the phone has minimal smudges and if you order the tempered glass, $35, you get a free protective clear case with MagSafe. These folks are good people. My new Apple product resource This is one of the best retail experiences I've had in a very long time.

My iPad was not working correct said it was in recovery mode but would not do any thing else young…read morelady ran a few programs on it then called and said it was ready went to pay her and she said there was no charge for this issue I utilized the iPad last night works great

I wanted to give a shout out to Ryan O. I came into this store yesterday with 100 questions, and he…read moresat me down and made it easy to answer and talk about everything right away. Very professional, knew what he was talking about, and didn't mind my kiddo interrupting with DnD facts to feel included (we're working on that!). I really hate having to look at phone plans and phones, so thank you so much for making such a dreadful process quick and easy. I really appreciate it!

Brevin applied my new privacy screen with a swiftness I have yet to experience at Tmoblie. He was…read moreso kind a patient, would highly recommend coming here and working with him!!

iPhone 15+ Back glass replacement. I watched as he removed…read morebroken back and replaced with brand new back, my phone looks like new again! I am very pleased!

Very fast, excellent quality, and very reasonable price. The mobile part was so convenient!!! I am…read morea real customer with a full screen repair on iPhone 5 plus, and it looks good as new!

been here a few times, once they solved a simple problem and sent me on my way no charge and…read moreanother time they replaced a motherboard and the price was very reasonable.

The technicians at the store were very pleasant. That is the only good thing I have to say…read more I went to the store to have a battery in my android device replaced. The tech said they used new batteries, but that they sometimes got bad batteries from their supplier. So if the battery goes bad, return to the store and they will replace it. The battery failed after 1 week. I returned to the store to get it replaced. The tech opened the phone and said that it appeared that a used battery had been installed. So he installed a new battery per their guarantee. When I picked up my phone, the tech was showing me the battery box that my battery came from to indicate it was new. Right on the box was a big orange sticker that said RMA (Return Merchandise Authorization), clearly indicating that this battery had been returned to a supplier and was not new. The second battery failed within 2 weeks. Save yourself some money and find another vendor if you need a battery replacement.

Quick and attentive service from the "Geniuses" every time that I've gone in…read more It's certainly worth the full market price, but dang if I spend a ton of money every time I go.

Morea was a huge help! She was very kind and knowledgeable, and answered all of my questions.read more

Shout out to the best repair shop in town! John fixed my Kindle fire and made my experience easy…read more Thanks IPro for giving me great advice and for helping me save tons of money. You have earned a customer for Life.

From the owner: iPro Repair provides profecional services for all cell phones and tablets. We are the best prices…read moreand faster then anyone else. We pride ourselfs on our quality parts and service.

These guys are great. Very helpful and a reasonable price. I took my iPad 4 in to have the glass…read morereplaced. Charlie didn't have one in stock but said he would try and find one. They called me the next day to inform me it was ready to pick up. Thanks Charlie and Phil Collins. Rick.

Had a great experience with Charles and his team getting my macbook screen fixed. They turned it…read morearound so quick, within a couple of hours, quick. I had fully intended on a few days drop off. The price was clearly communicated and held up by their team and I couldn't recommend them more for any tech issues. I paid $375 for a replacement + labor, not certain how that compares but worth it simply for the ease and convenience.

Osai helped us twice and is a return and Juan, his manager runs a quality establishment. These…read moreemployees are some of my favorite in all of SLC UT

The people they're we're rude and wasted my time the guy Mike is his name was all like bruh to…read morebeing rude . I was just trying to upgrade my phone . I wouldn't recommend this store. They have no respect .