I've been to this spa several times now and have actually brought friends because of how much I…read moreenjoy the place! Facials by Amy are some of the very best that I've ever had. She has some specific offerings she created that I highly recommend! Madeline is extremely talented at massage and if you're looking for the perfect add on try cupping as it's a speciality of hers! The staff here are all so friendly and fun and it's a fantastic place that you should give a chance to!

A lovely setting, friendly vibe, and Nate was an amazing massage therapist with perfect timing and…read morerhythm in his work and just a great presence in the room when he was silent when we spoke. Totally relaxing and healing.

I called for a same day appointment. My first mistake. They did not tell me that I would be the…read moresecond ever client of a newly licensed stylist. I tried to make it work out, but had I know previously she was a greenhorn, I would have declined. I have very thick, voluminous hair. I need an experienced stylist. I ended up with my hair off by 2 inches from the left to right and just not textured correctly. I called back after 3 days to get it fixed, but the owner went out of town on vacation, so I had to wait 2 weeks for her return. I was patient and played a lot of phone tag during that time and eventually just came in to have someone put their eyes on my hair. That stylist that looked me over agreed it was really off and tried to quickly even me out while I waited for the owner to return. When the owner returned, I was able to go in for her to "fix" it, but it was still a problem afterwards. I called back on a Friday to address the unevenness and to convey my stress in this situation. I was asked to call back on Monday to let them know if I wanted another stylist to fix it. I called back on Thursday and they decided they didn't want to help me anymore. My 12hr/day job is very stressful and I couldn't call on Monday. Tonya told me that because I didn't call on Monday; they wouldn't be helping me anymore. I didn't sign a contract to call on Monday. I didn't know customer service had an expiration date. Tonya stated that never in 15 years have they ever had a complaint, acting like I was out of line. She gave me the option of a refund or to be done with it all. But she acted like I was in the wrong. So I went to another salon to have my hair fixed and these are the before pictures of my 4th hair cut in 2 months. My hair does not grow in weird spurts in that short of a time. They most certainly messed it up. I went back to the original salon with these pictures and they were unwilling to even look at or understand that they actually did mess up. They threatened to call the cops on me for simply asking for an email address to contact the owner on. I was calm and discrete. Tonya came over looking for a fight and another stylist came over and threaten to call the police on me. This is highly unprofessional and ridiculous. They don't keep client records to know what specifications a client needs. They want to blame the client for a bad hair cut. They want to threaten legal action when you have a legitimate complaint about their services. If you have really thick hair, don't go here. They will not take the time to make your cut right. I have dealt with stylist getting overwhelmed with my hair my whole life: if you can't take the time to do it right; do even dare start. I have lost so much length due to this experience. This is the very reason I avoid getting my hair done. You have done a disservice to me and the entire profession.

My teen son hadn't had a professional cut since COVID. Had a specific style in mind with pictures…read more Madeline L did a fantastic job answering questions. Taking time. Checking and rechecking his wants. He came out looking fantastic, even better than expected! We couldn't be more thrilled!

Every single time I'm experiencing some kind of stiffness and/or pain I go here. I don't say what…read moreareas are bothering me it's like they're just experienced enough to know. I always walk out feeling 100x better than I did, with my pain gone or reduced.

Made an appointment two weeks in advance for 2:30. I arrive 10 minutes prior and was told a…read more"minimum two hour wait" after showing the worker the email. They do not honor appointments and I wasted my time coming here for valentine's day.

Eliza does a great job in my lashes and she provides reflexology that has helped me tremendously…read morewith picking supplements to improve my overall health. AND who don't enjoy a great foot rub!

This is the best salon!! I take my two teenage daughters (and myself) regularly. If we are unhappy…read morewith anything, they'll fix/change it right away! The prices are low, considering the quality of service. I would expect this salon in the heart of Grand Rapids, not on the border between two little towns, practically in the boondocks. This salon is a hidden gem!

Another great visit and great artistry Quin. She does an amazing job with my nails and I'm very…read morepicky.

I came with my wife to get pedicures. The service was definitely worth it. Very relaxing with no…read morerushing to get things done.

This was my first time going to an acne spa and it was amazing! It was so calming and the…read moreenvironment was perfect. Holly was very informative and I'm excited to start my skincare journey!

The best facial I have ever had. Holly was professional, friendly, and provided a warm inviting…read moreenvironment. My face feels so clean!

Marcie is the best. Noting beats getting your hair done and having a beer. The salon is inside of…read moretenacity brewery. Also been in here when they had a concert and used the salon as the dance floor. Check it out.

Tried this tiny little salon in a restored fire house this year. Very surprised by the high…read morestandards. It's very small, only a few chairs, but everyone is so nice. I got a good feeling about it the second I sat down. I got a great blowout and was referred to some conditioner and shampoo for my hair than what I have been using. The hairdresser didn't even laugh when I told her I generally pick up whatever is on sale at Meijer. She did a lovely job. She just told me how damaging it is to that, no judgment. She uses Pravana salon products. They have weird hours, but just call ahead.

Got my hair shampooed, cut and styled by Ambrosia. I showed her a picture of what I wanted and she…read morecut my hair exactly the way I wanted it. The salon is spacious, clean and nice. I would highly recommend this place!

Excellent service, light, bright and cheery salon! I will definitely be going back. Morgan did an…read moreexcellent job on my hair.