Great service the Doctors and staff are very professional and pleasant. I used the office for both…read moredental and orthodontic which was very convenient.

Dr. Naidu is the best! I have both my kids in treatment with him and their teeth are looking…read moreamazing. Friendly staff and very accommodating . Thank you!

I've been more than please with my care at Smiles by Design. It all started when I arrived for my…read moreinitial consultation and saw a personalized sign welcoming me to the office. I thought that was a very sweet & innovative touch, not to mention the decor of the office was impressive. Dr. Dieudonne has been very pleasant, professional, and informative in establishing a treatment plan to help me reach my smile goals. And it was an added bonus that she price matches too. This allowed me to research other orthodontists in my area with ease in hopes of finding the right one. Iris, her office manager, is exceptional too. She is always so friendly, helpful, and has been very flexible when I've needed to reschedule an appointment. If ever I call the office and have to leave a voicemail, my call is returned promptly. Overall, I have been very happy with my braces and care I received at Smiles by Design!

We found Dr. D through a friend who was very pleased with the service her daughter was receiving…read more After interviewing a few other Ortho's in the area, our family decided unanimously in Dr. D. She is compassionate, kind and a true professional. Her staff is amazing and I love the clean decor in her new office.

Let's start by saying what I heard.-!! When you hear Your…read moredentist and other dentist doctors take at look at your case and you hear saying.- "we have an amazing beautiful case"!! that means that my case was remarkable challenging.-‍ and its has been. My treatment have been intense on every step of the way but my results after all it's had been OUTSTANDING! My process Have taking me work after work( sometimes frustrating) From filling, replacing tooth, braces. Moving teeth, relocating molars ( yes they move out of place), change in my bite.- ( yes people... is a process) and the process still going Doctor Gina Cozzarelli and her staff have been patiently enough to carry me through our every step of the way on my dental journey.- because I repeat, it can be frustrating.. However, I Can Not Express my honest Gratitude of how she has carry the case.- OrthoSmile have given me the opportunity to be able and to feel comfortable to SMILE again.- Dr. Cozzarelli did warned me of my full challenges and what my all possible outcomes.. from bite change, teeth moving and discomfort.-..not going to lie that at time it have been frustrating and of course I have questioned the process BUT hold to her words THEN AFTER I STARTED TO SEE THE the results of what she had explained. I understood everyone is diferente.. so the process is diferente but also I understood all this had it process and each process come with Following direction. when some patient might take taken few treatments other like me must and will need more than just few.. Facts I honestly mine have taken longer more than that.. hike my family member are done if you want to have solid process I strongly recommend my doctor.. Gina.-Please, asked to see my case and you will make your conclusion of what type of doctor I have.- Mya this article help all of yiu that looking to have a solid, and great orthodontist.- Ask for my case.- it's speak for itself.- Dr. May you always receive joy and happiness in many ways the way you give to others and all of us.- your patients.- Thank you for professional honestly, your loyalty and support and for you unconditional medical devoted time for all of your patients. All my best.. JS

This orthodontist is the most money hungry lady I ever came across in a "professional" business…read moresetting in my entire life. Her front desk staff is unknowledgeable about very simple ortho questions and then BLINDLY hits you with costs and bills like it's a huge secret. They are not upfront they are not honest with the prices their materials are cheap and break and they are very hard to work with for a plethora of different reasons. Don't ever let your retainer break because not only will they charge you consult fee to say if they can fix it or not your going to pay for your retainer too there's no warranty there's no nothing. I simply asked if I could email a picture of my retainer to her so I don't have to actually go into the office to get a yes or no answer to a simple question and then have to go back for making a new retainer (oh yeah another thing cause why can't you have it done all in the same day? Cause she wants the fee money?) instead of her worrying about $45 retainer consultation fee She should've been worried about the $500 that I was willing to pay to get a brand new retainer. I even said that to her. She could've even told me that the $45 consult fee was going to go towards anything that I needed as far as the retainer or the $45 was going towards the retainer price of $500 but no she's so greedy worried about $45 instead so I decided I will go somewhere else that is better and deserves the money. My overall opinion in her work is not great either. I just would have liked to go back to the same ortho for a simple retainer fix/replacement. My treatment itself she rushed it and I did get a second opinion and according to the new ortho I shouldn't even have had braces to begin with and told me she should have never put braces on me without jaw surgery. My overall experience with this is the Dr herself is terribly rude she has a very bad attitude with everyone always even with her employees one of her employees told me that they couldn't wait to quit! And did. And I won't ever be going back either. She doesn't want to genuinely help people she's in it for the $.

After almost two years of orthodontic treatment, I can confidently say that choosing this office…read morewas one of the best decisions I made. From the moment you walk in, you can tell this practice is committed to excellence. The office is beautiful, spotless, environmentally friendly ("green"), and equipped with the latest state-of-the-art technology. Every visit was efficient, organized, and focused on providing the best possible patient experience. What truly sets this practice apart, however, is the incredible staff. Everyone is welcoming, professional, and genuinely cares about their patients. I loved Dr Cabrera!!! she is AMAZING! I especially want to recognize Alexa, who became my requested orthodontic technician throughout my treatment. I specifically asked to schedule my appointments with her because she consistently went above and beyond. I had an issue with my braces occasionally coming loose from the brackets, and unlike anyone else, Alexa took the extra time to carefully evaluate the problem, make the necessary adjustments, and ensure everything was secure before I left the office. Her attention to detail, patience, and commitment to doing the job right made an enormous difference in my treatment. Alexa never made me feel rushed. She listened to my concerns, explained what she was doing, and always made sure I was comfortable. That level of dedication is rare and deserves to be recognized. Thank you to the entire team for making what could have been a long and difficult process such a positive experience. I absolutely love my results and am grateful for the exceptional care I received every step of the way. I highly recommend this office to anyone looking for outstanding orthodontic care.

Excellent orthodontist clinic. The doctor and staff are all amazing! I had my teeth go from a…read morecrooked mess to a perfect smile! Today is my last appointment and I'm totally satisfied with my treatment. I highly recommend them!

If you are looking for a dentist locally, I cannot recommend Pembroke Beautiful smiles enough!…read moreTheir team in the entire off is professional and so sweet. I will embarrassedly admit that I get the most nerves at the dentist. It's been like that since I was a kid. Larry, their specialized dentist, was so patience and gentle with me. He paused any second I needed. I genuinely look forward to my consistent services there now.

Scheduling issues and poor communication with patients. Services received include: cleanings and a…read morewhitening procedure. Issue 1- Lack of appointment availability, office rescheduled me multiple times for routine visit I had scheduled months ahead. If you're a working professional, you'll find it hard to get reasonable times. Best bet is to schedule months in advanced and pray they don't change last minute to a distant date Issue 2- Poor communication and confusion among office staff on what days the office is actually open Issue 3- Dentist calls during a tropical storm and flash flood warning saying reason office was open was due to you. What business owner with any sense of customer service would ever express themselves like that to a patient? Not a surprise since during office visits you can feel tension between their team: dentist towards hygienists/assistants - patience is not on display during procedures where they work together. Always treat everyone with kindness. I informed dentist directly I did not feel comfortable driving in a storm/flood and given these interactions I would no longer be seeking her services. All things happen for a reason, thankful to avoid further interaction with this practice.

Excellent service and excellent staff. This place runs like clockwork. Love the vibe in the whole…read moreoffice. Front staff are very nice. Eddy and Melissa are very caring and thorough with the patients. Definitely would recommend to everyone.

Great office!!! Customer service was phenomenal. Great local team supporting our community in Lakes!read more

I came here to get my Invisalign done and had a great experience…read more Is this mainly a pediatric office? Yes. Did They do an amazing job? Hell yes. I did my entire treatment of Invisalign in about a year and a half. I wore braces as a kid and of course never wore my retainer. I make sure to wear my retainer every single night now. Speaking of my retainer...it broke twice on me! The plastic at the top of it was too thin and fragile. The doctor made my third one a little shorter and while it looks a little funny since it only covered half my teeth, it's stronger and hasn't cracked in over a year. Really happy with this office and stoked with how my teeth came out.

Super friendly doctors and staff and they are excellent with kids! My son is 2 and just had his…read moresecond appointment ever. Because of this amazing staff, both were great and he has not cried even once! #supersmilesfl #buzzybooth

Dr Chen and his staff are incredible! My daughter has been a patient here for over 9 years. We had…read moreto change offices for 2 years due to insurance but she is so happy to be back. Wait time is less than 15 mins, super clean and everyone is always friendly and helpful.

ANA MARIA GALLEGO was a horrible dentist She has no compassion nor is she caring enough to be…read moretreating pediatric patients. She feels as though she's entitled to schooling you and your children. She judges without getting to know the patient or their background. She walks into the room after the hygienist does some basic work and starts working without a hi, hello or small talk with the kids to make them comfortable. Doctors and medical professionals are suppose to be a safe space. She and her hygienist merely spent 10 minutes per patient. Moreover, the office itself is extremely outdated and needs major work to be a welcoming environment for kids. There's 's a specific standard now for pediatric offices. Especially if they are charging the prices they are. There's no cartoons or drawings on the walls, No TV with children games or shows playing. Even after getting treatment done there's no giveaways for the kids. I suggest you choose a practice that values HUMANS and treats them as equals. That chooses kindness or bullying. She is WAY too old to be treating pediatric patients. Compassion and kindness goes a long. Especially for children who are already battling bullying at school. Shame on you ANA MARIA!

completely blown away with the results dr brilliant was able to achieve, but honestly that is…read moresecondary to my overall experience over the last 3 years. From my first consultation to the day I got my braces off i have dealt with the most professional, friendliest and caring staff and techs i have ever experienced. if you are reading this review and trying to decide on a doctor please visit the office and you will see firsthand

The orthodontists here are experienced and do great work. They have many choices for…read morebraces/retainers and Dr. Brilliant is very kind and helpful. Highly recommended!

From my very first consultation, I felt comfortable and confident. They explained every step of the…read moretreatment with patience and professionalism, making the entire experience smooth and reassuring. I highly recommend them!

We had a great first appointment. We can't wait to start the braces journey. Dr Castañeda and her…read moreassistant were great