Really delightful local jewelry store, with extremely friendly and helpful staff. We've been in a…read morefew times and have consistently been impressed with their inventory of fine jewelry items. We recently bought a replacement bezel for my wife's watch, so yesterday we stopped by to see if they could swap it over for us. When we asked if this was a service they could provide, not only were they friendly and attentive, the jeweler took it to his workbench and returned with the watch sporting its new bezel in only a few minutes. When we asked "how much?", he informed me that there would be no charge. Now I'm not trying to say that they won't charge you for any kind of servicing of your jewelry (our need was a quick & simple one), just that their friendliness and professionalism was exemplary and it has certainly won our future business.

I have never written a bad review in my life. I try to always stay on the bright side and find…read moresomething positive to say. I brought my mothers antique heirloom ring which I inherited when she passed away. 2 small diamond chips had fallen out and there was a slight crack where the band met the diamond. The jeweler said it would be no problem and he would have it done in a week. 10 days later I called. He said he needed to have a different jeweler look at it and he needed to take it to him in Parker. A week later I called and he said he had forgotten to take it to him but he would and get an estimate. A week later I called and he said it would be over $3,000 to fix. I was so confused because initially he said about $500. It was truly 2 small diamond chips that needed replacement. I provided him with new diamond chips. So the orginal ask was to replace the diamonds provided and fix the crack in the band. I said no thank you. I had my best friend pick it up because she lives very close to store. She brought it to me. The ring has been completely sawed in half. It is literally in 2 pieces. I am beside myself not knowing what to do. This man who calls himself a jeweler destroyed my deceased mother's ring. He should not be in business. Do not take your jewelry there. I wish I could give a 0 or a negative but 1 is the lowest star you can give.

10/10 recommend…read more Excellent customer service. Always over performs! Two time customer and will be coming back in the future. Thank you Teresa and Jeff!

My fiancé got my engagement ring from here and we could NOT be more thrilled. The customer service…read morewas impeccable, the speed of the ring creation and resizing was unreal, and the quality of the ring is divine! Everyone here is so friendly and helpful. When the time comes for purchasing wedding bands we will 100% be back and will recommend all of our friends to purchase from here as well! If I could give 10 stars I would!

I went to sell some gold. The guy was super arrogant and borderline rude. He doesn't have any…read moreequipment to (or didn't use it) to test my stuff, outside of a magnet and a jewelers loupe. This was my third stop of the day, he was the least knowledgeable. I was quoted 2 different estimates and he was timid to even give me an accurate estimate on what my items were valued at. He offered $500 less and was hesitant to take pieces he kept saying he thought was metal. Waste of time and unpleasant appraiser for a claimed "high end" store. I ended up selling to a buyer close by.

I had several pieces rhodium plated and a very old piece fixed and a ruby added. They were great…read moreand the prices were very reasonable!

Great watchmaker I trust and highly recommend for repairs or even to purchase watches there is a…read morenice selection.

Their customer service is just absolutely top notch. They don't nickel and dime you and want their…read morecustomers happy and satisfied. Support this family owned shop, honest, hardworking people

We had the absolute best experience here! I had my grandmother's engagement ring and wanted it…read moredesigned into a wedding band for me but had no idea how to do this. Jennifer created several designs and we collaborated on a final design. The end result is stunning and Jennifer was so much fun throughout the entire process. We look forward to working with her and the whole staff again. TOP NOTCH!

Amazing Experience & Stunning Jewelry!…read more I can't say enough great things about this family-owned jewelry store! Last year, Isi helped us reset my wedding ring in gold, and he guided us to the perfect setting. He even let me borrow a similar ring while mine was being prepared, which was such a thoughtful touch. I absolutely love my ring! This Christmas, my husband took me back to have my mom's engagement stone set in a gold pendant with a paperclip chain. Jennifer was amazing in helping us choose the perfect setting and chain. At first, I thought the chain was too long, but it has four different clasp points, allowing it to be worn at different lengths--such an incredible detail! It's now my favorite piece of jewelry, second only to my ring. To top it off, I was lucky enough to win a gorgeous necklace at the CV football auction, and it's a gold pendant of Castle Rock and it's beautiful! I love supporting this wonderful family business, and I'll definitely be back for future pieces. Highly recommend!

Amazing experience! Inez was so great to work with. I would absolutely come back for any more…read morejewelry or services they provide at jewelry exchange.

Inez was extremely helpful and was very knowledgeable. She went above and beyond to ensure a very…read moreeasy and stress free shopping experience.

Will never shop for jewelry anywhere else…read more Customer service is incredible!! I promise you will not be disappointed!!

Update: This is the real deal jeweler. Look at my earrings, LOOK in my photos at how absolutely…read morestunning they are! Mauzies has also done multiple custom pieces for us, and i get so many compliments on every single one of them. You can literally bring a drawing in and they will design something so special for you. Or bring them some random piece you don't really wear, and they can find a way to give it life. The other thing about this jeweler is the sense of family whenever you come in, they have fun parties, and are all just genuinely good people.

Fabulous!!! I walked in to see a crowd and one person working. But within a minute 2 more employees…read moreshowed up that were already helping other people. Very soon they got to me. I needed the prongs fixed on my wedding ring. I took it somewhere else and the prongs were getting caught on everything. When the biondi employee looked at my ring her jaw dropped. She said it was a simple fix and fixed it on the spot at no charge. I waited 15 min. Also, when i sat down to wait another employee can and came to check if i had been helped. Exceptional customer service. I will recommend to everyone and i will definitely be back!

I love my custom ring! Tara sent me CAD drawings and made modifications as I wished. Then, she…read more3-D printed a model for me to try before ordering the ring. I enjoyed the process and I'm delighted with my ring! It's superb quality at an affordable price.

Great spot for jewelry needs. Went in to try on rings with my boyfriends…read more Loved the service and will be back for design

Good service, too expensive…read more.. I was shocked when I found that I could go to either Costco or Sam's... And get beautiful diamonds at incredibly low cost with great value... Researched it on the Internet first, then went to see that it was , in fact, true. Spent $12,000 At Trice Jewelers, and only Got two pair.!)// But at Costco...For the Same money and w/ even more karats(!!) , and same brilliant cut and clarity..., -bought me three times the amount of earrings. (that I was able to purchase that Trice... And they had a better selection believe it or not! (and amazing value for the money ) ....I was shocked! & The service was fantastic, at Costco, - just like Trice... But I didn't have to remind anybody, to "tuck in their fin"... Sorry Trice... you have beautiful things, but I'm not sure I'll be back.