I would like to give Venchi a higher rating because the ice cream is delicious, particularly if you…read morelike rich chocolate. However the service, especially in this particular branch is so painfully slow. I would chose to go to Momo's just to avoid the long line at Venchi. Today's line wasn't even that bad, just one family and one single person in front of us. It must have taken 15-20 mins to get the orders taken and then you have to queue for getting the ice cream after! The single person in front of us, an obvious Brazilian was even getting impatient.
I ordered a medium ice cream (2 flavors) on a cone and a chocolate bar. They have quite a collection of candies and chocolate bars on display and while waiting in a line that doesn't move, it's easy to pick up a few more things to make it worth it. The prices are higher than other gelato shops but the quality is good. We tried the cappuccino and nougatine which was a delicious combination and the cone was scrumptious. The ladies behind the counter looked like novices, they couldn't break change, they had trouble scooping the ice cream and they took forever to figure things out.
It's good ice cream but not worth the hassle. I'd try another branch next time, since they have them all over.