Chris has done many jobs for us. He is very professional, great with communicating, always very…read morenice. His work ethic is excellent and the work he has done for us is very good. He built us a deck, cross buck fence around entire front yard and stained, foof over front porch and new gate around front porch. His prices are always fair. I don't call anyone else.​

I put it all out there on Nextdoor, he did nothing right. Horrible experience! I would NEVER hire…read morehim again. How does anyone do everything wrong and call themselves a handyman. I had to hire someone to fix him so-called work

Continuing my former review…read more Then, he said he would come the next day, around noon because I had two other companies coming to give me estimates. No show, again. I do not see, how this company can stay in business, when they do not do what they said. I went with another company, and it was done the week of 5-1-2024. Unprofessional behavior. Was it because I am a woman homeowner? For the good old boys club, women actually own homes, work, and have their own credit. This is not the 1950 era.

I cannot say enough good things about the service that I ALWAYS receive from Cabarrus Roofing. I've…read moreused Cabarrus roofing several times over the past 20 years and they've always been honest and professional with me. Several weeks ago, my roof sustained some storm damage that required a new roof. There was absolutely no doubt in my mind who I wanted to give the business to. I called Jeff and Gary and they made it a point to quickly visit my home and provide me with a comprehensive inspection and quote. We scheduled the roof installation for 5/31/2022, on 5/30 Memorial Day the owner himself shows up to drop off the crews supplies for the next day (how about that). The crew arrived promptly at 7:00 am yesterday to get started. Let me tell you about this phenomenal crew, they worked together like a fine-tuned orchestra. I could tell they were highly skilled and took pride in their work. The finished job was nothing short of perfection. The crew went above and beyond to make sure the job was done right, and it shows. Thank You B. Stewart

Nick is great. We had gotten quotes from a couple companies over the phone for gutter cleaning…read more Nick came out to our house to give us a quote. Really appreciated that and ended up giving a quote lower than the larger companies in the area. He arrived on time, had our gutters cleaned out in a very timely manner, and showed me pictures after he finished. We'll definitely be utilizing him again in the future!

Nick did an absolutely amazing job pressure washing our home, deck, driveway, and sidewalks. It…read moreall looked amazing and 4 of my neighbors had their houses done and after they saw what a great job he did. He was prompt, punctual, polite and his pricing is more than fair. After he cleaned my house he called me back and said that he had accidentally overcharged me and refunded the difference! Very, very pleased and would strongly recommend.

Called them for quote and within 4 days job was scheduled and completed. Excellent customer service…read morefrom Ryan (sales) to the onsite crew. Showed up on time, explained process, and got right to work. Before and after pictures were unbelievable. Driveway looks like new! Highly recommend for quality, communication, service, and professionalism. Pricing was very competitive. Value was excellent!

EXTENSIVE DAMAGE TO OUR HOME BEWARE Excel Pro Services was hired to pressure wash our roof, house…read moreand surrounding concrete. Company assure us products used were environmentally friendly. After work was complete my husband walked the property with Hector who preformed the work. He noticed extensive damage to the exterior of our home including, discolored wood at our front door and back porch, discolored cedar shake, window frames, gutters around the entire exterior. Many plants have died and all of our light fixtures are corroded and rusted, as is our grill. The owner Ryan was contacted and came to see the damage, that's when we learned BLEACH was used on our home. We would have never agreed to this. In person and on text he stated he would make it right and repair the damage our home. He shook our hands and looked us in the eye. The next day he text saying he was getting repairs lined up, that is the last we've heard from him.

He done a professional job in a very timely manner. Fair pricing. Would recommend anyone give this…read morebusiness a try. On time and great communication.

Mike was supposed to give me a gutter estimate today. He called and said I just drove by your house…read moreand looked and there's nothing I can do to help you. I told him that I didn't feel like he wanted to help me to start with, because when I called him for an estimate yesterday, he said if you're looking for a cheap estimate I'm not the one for you. I said I'm just looking for an estimate. Most people want an estimate before a job so they'll know what to expect, not necessarily because they want the cheapest. I told him that. He said well I'll stop by in five minutes and show you what I mean. I said OK. Anyway, we had some disagreements, and I told him that I don't want him to leave on bad terms just because we disagree, and that I hope he had a nice day. I could tell he was getting irritated so I thought that was that. When he got ready to leave, he drove his truck up on my freshly laid sod, so I went out there and I asked him not to drive on the sod because I had just had it put down. He literally went off in a total rage. And I am not exaggerating one bit. He told me he was just trying to get out of my GD F'ing driveway and told me he didn't want this GD F'ing job to start with, and that he didn't want to pull in my GD F'ing driveway to start with. He used God's name in vain so many times that I was in total shock at his behavior. I told him not to talk about my heavenly father like that. I prayed for him and I will continue to do so. I would not recommend him at all. He honestly deserves this review. I don't wish bad on him but clearly he is not the one to ever do a job for me.

Most honest people I have ever had the pleasure to work with... They are not the cheapest, but I…read morewould argue that they are the best! Great workmanship, dependable, quality work! Well worth it!

great company. They told me exactly what they were going to do, helped me with insurance and great…read morepricing.

***Update*** So while this was far from a good experience, I can say that Restoration 1 of Greater…read moreCharlotte admitted, fixed, and apologized for their mistake. They have credited my account and closed the invoice. It was a painful experience, but it does all appear to be a mistake. The response from Restoration 1 of Greater Charlotte is that all of the people I had issues with are no longer employed. ...so I removed the names. Should I fully amend the review? I will leave it up for now February 2024 ---------------------------------------------------------------------------------------------------- I am nearly 50 years old, and Restoration 1 of Greater Charlotte is - by far - the worst company I have ever used. It has been an absolute freaking nightmare. ***You can read it all but here is the short version: They overbilled my insurance (State Farm) and then (months later) billed me ($1516.45) for the rest. When we called to question the bill (and why State Farm hadn't paid) they always sent us to voicemail and didn't return the calls. After one month, they sent the bill to collection... and they still refused to answer any calls... now they are placing a lien on our property. *** Initially, they were quickly on the scene and had a contract in hand. I should have taken that as a warning. They wanted me to sign a contract prior to doing sufficient research. The representative told me that we were in luck and that they use software that links into State Farm. That way there are no squabbles about the amount of time (and cost) of the water removal. That they would enter it into the system and the process would be seamless. It wasn't seamless. The next morning I talked to our insurance adjuster and he verified that Restoration 1 uses their system and that it was ok to authorize them to do the work. So I did.... big mistake. The next day they came out and did the water remediation work. They did an absolutely awful job. They left dozens of staples sticking up from the subfloor and the wood flooring was broken in a jagged pattern making it an incredibly dangerous trip hazard. Simply put, we could not walk on the floor. After one month, they FINALLY removed all of the staples that were sticking up, but did not do anything to make the wood floor less dangerous. At the same time, we had planned to use them as our general contractor to do the repair and build back. We need all of flooring, cabinets, and countertops replaced. After 2 months they hadn't done ANYTHING - they kept saying that people who needed to review the case were on vacation... and blah blah blah... but nothing happened. The house was 100% unlivable, and there wasn't even the beginning of a plan to get it put back together. So we essentially fired them from the rebuild and hired a different company (ERX .. which has been wonderful). We thought we were done with this terrible experience with Restoration 1. State Farm had paid them for the remediation (around $11,000 which was a staggering sum since all they did was remove some flooring, bust open some cabinets, remove a bit of installation, and put fans/blowers in our kitchen.) The cost was insane.... and I actually felt bad that State Farm had to pay out that amount. I should have felt bad for me. Fast forward 2 more months.... we received an email that there is a balance due of $1516.45 with Restoration 1. How could this be? State Farm has already paid them a King's Ransom... and their systems are linked, so why is there a discrepancy? And how could it possibly cost EVEN MORE than what State Farm paid? Well, we never got the answer to those questions, because Restoration 1 will never call you back. We would call and talk to the person on the phone and she would tell us that we need to talk to (name deleted)... but (Name Deleted) apparently only works 3 hours a week. She is either on vacation, picking up her kids, at a doctor's appointment, or in a meeting. One month later... we get an email stating that the balance is in collection. A reminder, we still have no idea why we owe any money. Then... the stars lined up and ... (Name Deleted) called us!!!! Awesome! Well not so awesome... she only called to tell us that since the balance is in collection she can no longer discuss it with us. I state, rather emphatically, that we have no idea what we are being billed for... why didn't State Farm pay it like they (Restoration 1) said they would? Brittany said that she couldn't help us, but she would talk to the owner, (Named Deleted). I was somewhat happy... surely (Name Deleted) as the owner would review the case, and realize how poorly they handled this whole case. Yeah, that never happened... Ron Jones never called us back. I gave him the benefit of the doubt and tried calling him a couple more times.... but those just went to voicemail. In the meantime...we were notified that the collection agency is moving to have a lien placed on our property. Good times.