My boyfriend and I went here today for a couples massage for Father's Day, and it was a wonderful…read moreexperience! The location doesn't look like much from the outside since it's tucked away in a shopping center, but once you walk through the doors, it is incredibly peaceful, clean, and smells amazing. We were greeted immediately by very polite and welcoming staff. Our massages were done by Jenny and Vivian, and they were absolutely extraordinary. These ladies definitely know what they are doing! They targeted the exact areas I mentioned were hurting, and my boyfriend asked for deep tissue, which he definitely got. The therapist's technique, perfect pressure, and knowledge of exactly how to stretch the muscles was delightful. We also chose to upgrade to the hot stones, which was a fantastic added touch. With such perfect pricing and a team that truly understands the art of massage, we will definitely be back.

I had no issues before, they do great massage. Except this incident when all her weight went behind…read moremy knee which caused knee cap to slip a bit. It was hurting more at the start and had to move my knee around a bit. After a while it just became a constant throbbing pain. They offer to massage it with tiger palm version but it is currently inflamed so has to be iced. The massage was okay I had better at this location. Either way we will see how it feels tomorrow.

I come here often and have never been disappointed. I have tried dozens of different places and…read morenothing has compared to these ladies.

I have been going to Soothing Oasis Massage for the last few years. I wanted to share my…read moreexperiences. They have been nothing but excellent. The massage therapists were skilled and attentive, providing the level of pressure I prefer in a massage. I have seen both Grace and Judy, and both are great at understanding my specific needs and tailoring the massage to my preferences. The studio was clean and well-maintained and the staff was friendly. The focus on stretching was also a plus. I highly recommend Soothing Oasis Massage for a high-quality massage experience that will leave you feeling relaxed and refreshed.

My friend Tiffany introduced me to The NOW Massage at Plantation Walk, and honestly I have never…read morelooked back since. They offer a few different varieties of massages including a stretch massage, healer massage, and the signature NOW massage. There are also many add-ons you can request such as gua sha, deep tissue cupping, hot stones, eye masks, and scalp massage. I've received massages from a few different therapists at both their Fort Lauderdale location and the one here in Plantation, but what keeps me coming back to this Plantation Walk location is literally the best massage therapist on the planet -- Ace. He is very popular among my friends and quite a few of us see him regularly. His understanding of the human body -- muscles, ligaments, tendons -- how to treat the body, how to stretch the body, and how to work out those pesky knots is honestly incredible. The man massages like it's a work of art, which I truly think it is. If I've been non-compliant with stretching after the gym, I can count on Ace to get me walking again. If my back and neck feel broken after stressful long shifts at work, I know I can count on him to help me regain mobility and stay pain-free. If you ever want to treat yourself, you should absolutely come to this location. The front desk staff are very kind and welcoming. They offer still water as well as citrus-infused water. They also have a bunch of little knick-knacks and creams, aromatherapy items, candles, etc. I used to belong to their membership, but I just can't financially commit to it right now. If I could, I would totally get the membership again. They also are not very pushy about it, and canceling the membership is not difficult. The bathrooms are very clean and aesthetically pleasing. The entire vibe of the studio is calming, pleasant, and relaxing. In the background they play ocean waves, which I personally find very soothing. The lighting is dim and the space smells lightly of essential oils, which really adds to the relaxing atmosphere. As far as the massage spaces themselves, they are not fully private rooms but rather individual areas separated by curtains. There is still plenty of privacy and the lighting is dim so you don't feel like people are looking at you. Of course, guests should still be courteous by silencing their phones and speaking quietly. Before your massage, there is a pre-debrief room where you talk with your therapist about any problem areas, ailments, or what you are hoping to get out of the session. Post-massage you also briefly debrief in that same room to make sure you feel good and everything went well. Ace is extremely popular, so I would definitely recommend booking ahead if you want to see him. Honestly, this place is a little piece of heaven.

Absolutely horrible customer service. I called multiple times throughout the day regarding my…read moreappointment and no one answered. After trying repeatedly, someone finally picked up the phone 5 minutes after my scheduled appointment time had already passed. Instead of apologizing or trying to help, Alani, immediately claimed they never received any calls and basically told me there was nothing she could do. No accountability, no effort to resolve the issue, and no concern for the fact that I had spent all day trying to reach them. It's unacceptable for a business to ignore calls all day and then refuse to help when their lack of communication causes a problem. The receptionist was dismissive, unprofessional, and completely unwilling to assist. Based on this experience alone, I would not recommend this place to anyone. I would also like to clarify that I had no issue paying the cancellation fee if it was required. My concern was that I asked multiple times about the possibility of rescheduling my appointment, but that option was never offered or discussed. Instead, the conversation repeatedly focused on the cancellation policy and fee, without any effort to explore an alternative solution or accommodate a reschedule. Better communication and customer service in this situation would have been greatly appreciated!

I have major back issues. Jose Just knew where the knots…read morewere and how much pressure to use. Very professional!!!! I feel so much more relaxed. I will definitely be back ( pun intended)

I have been going to Serenity Massage for over 8 years, and there is truly a reason I keep coming…read moreback! After my first visit, I never went anywhere else. Even when I'm traveling and get a massage somewhere else, it never compares to the quality and care I receive at Serenity. Rozzie and Jose are both incredible at what they do. They don't just give you a standard massage and send you on your way. They take the time to really understand your needs, ask what has been bothering you, and focus on the areas that need the most attention. You can tell they genuinely care about helping their clients feel better. Rozzie has been amazing at helping me with the tension and discomfort from my neck injuries. She knows exactly where to focus and somehow always works her magic. I leave feeling such a difference! Jose is phenomenal when it comes to deep tissue massage. He really knows how to work out the knots and get into those areas that need extra attention. My sister lives out of state, and every single time she comes to town, she makes sure to schedule an appointment with Jose because she says she cannot find anyone where she lives who even compares to his skills! After more than 8 years of coming here, I can confidently say Serenity Massage is in a league of its own. Rozzie and Jose are incredibly skilled, attentive, and genuinely care about what each client needs. If you're looking for more than just a relaxing massage and want someone who really listens to your body and addresses what's bothering you, I cannot recommend them enough!

Everything was fine until the lady charged $50 on debit card instead of $15... Then she wanted to…read moreargue with me for 5 minutes about her credit card machine. Not to mention she tried taking my underwear off a few times. When I finally mentioned involving the police she proceeded with my refund. If you're looking for a good/relaxing massage definitely do not come here. I still haven't received my refund, and thanks to them I will be taking a nice long break from massages. Extremely frustrated...

Definitely would recommend very nice place enjoyed my massage love the atmosphere. Love love this…read moreplace

Rough, heavy "Swedish massage" resulting in broken capillaries and inflammed, sore skin. Sketchy…read moretipping and payment, with extra fees for using a credit card. Hopefully our experience gives others an idea of what to expect. I wish I had read the other Yelp Reviews before we went to Zen Spa. Other people have experienced the same roughness in their massages, and the same coerciveness with tipping and payment. Swedish Massage I booked a massage for my 20+ old son. He is an athlete and has had many massages at other spas, including deep issue/sports massage. When we arrived, the "therapist" suggested a 90-minute session for $110. For today, my son did not want a deep tissue massage so I asked her to confirm that this session would be Swedish and he could tell her to make the pressure as light as he wanted. She confirmed yes. Payment and 30% (or higher) "Suggested Tipping" When it was time to pay, she asked me to hand her my credit card, and then as she initiated the payment, she asked how much I wanted to tip. Since it was a $110 session and I customarily tip 20%, I said "$22". However, she did not just add $22. She pointed to a printed sign that listed "Suggested Tips for a $110 session" and the smallest suggested tip was $30. This is a 27% tip, far above customary. In all other businesses I've dealt with, I am the one to tap my credit card, and I can privately enter whatever amount of tip that I choose. But at Zen Spa, the therapist held my credit card hostage while asking me to tell her how much I wanted to tip, as if it was a set amount obligation and not the client's choice to show appreciation for good service. I was taken aback by how presumptuous she was, but decided that I would just tip the 27% and be done with it. The payment should have been $110 for the service plus $30 for the tip, for a total of $140. However, the receipt total said $142. I pointed to the sign that said the 90-minute Swedish massage was $110, so the total should have been $140. She kept insisting that her total was correct, and only after I kept asking did she point to a different sign that said that there was a $2.00 fee for using a credit card. My guess is that they were passing on the credit card companies' fees to the client, but they didn't want to change the published price list, so they created a smaller sign that said that there would be a $2.00 extra fee. Really deceptive. Rough Massage and Broken Capillaries After we left, I asked my son how it went. He said it was a terrible experience. We understand that there may be bruising or redness, but he has never had that with deep tissue massages at other places. But at Zen Spa, with a supposedly "Swedish massage," the woman was so rough with her hands and a tool -- perhaps a massage roller -- that he had to tell her to lighten up. The result of all the roughness is a back full of broken capillaries and inflamed skin (see photos attached). This is not normal. Less important, and rather funny, was that the spa room smelled like garlic. This place was definitely not peaceful and zen. One positive thing I can say about the spa is that they take precautionary safety measures because of the neighborhood. Another therapist/owner said that they lock the doors to the building when they are in sessions because "there are lot of bad boys" in the area.

I loved the Massage session with Anny. Super professional and secure of her work, she even gave me…read moresome advices after the session

I just started going here based on my sisters recommendation. She loves it here!…read more I went in for 30 minute reflexology and 30 minute massage. It felt amazing! I like Mike as the best reflexologist and Helen great massage. It is very clean in there and the rooms are quiet. Everyone is very nice and I am very impressed. Definitely recommend!!!!!!

Just had the absolute best experience with Jak, very friendly staff and he's a great masseuse! I…read morebooked the same day and it was best massage i've ever had.