prompt response time, professional and courteous service, reliable and careful handling of vehicle,…read more24/7 availability & transparent pricing. 843-464-2054 is the current phone number

Through Geico this guy towed us to his shop, said that he would have our van fixed by noon the next…read moreday for $225. Through out the day he texted saying he found a few other things that needed to be fixed never mentioned additional cost- when he showed up at 6:30 with the van he wanted $750 - in cash - no debit or credit card (notice above he says he takes credit cards). He knew he had us over a barrel since they are 4 hours from home, all day they had waited for him to let us know what was happening but he just kept saying they had found something else, never mentioning how much it was going to cost and then he is unwilling to take a card. We didn't approve the additional work and much of it had just been done on the vehicle 4 months prior - this shop will rip you off - DON'T GO HERE

Preston did a great job painting my 2015 Santa Fe. The work was done at a reasonable price and…read morecompleted when promised. I would definitely come back.

From the owner: We tackle all repairs big or small, offer all over paint jobs, insurance claims welcome! Check us…read moreout on Facebook or google! 5 star rated shop!

Simpsons does the best job always. This body shop has done a few jobs for me and always perfect…read more I wouldn't consider going to any other shop.

Awesome service and honest quotes. Great pride in their work! Even detailed my car before pickup.read more

Took my car to Thompson's Auto Body & Repair. The staff was super friendly. They listened to and…read moreanswered all of my questions. My car wasn't there long they worked me right in and the price was absolutely amazing. 10/10 Highly recommend. If you're in the Florence or surrounding areas go see these guys. You won't be disappointed

From the owner: Here at Thompson's Auto Repair &Body Our Family Has Been Providing Automotive Services For Over 40…read moreYears. We treat our customers like Family. Bring your car in for all it's needs. We'll keep you happy and your car running at a cost friendly price.

I just want to take a moment to recognize an incredible business that truly goes above and beyond…read more Exceptional service! Kind, thoughtful, and truly caring--this team goes above and beyond to help. Fast, reliable, and a pleasure to work with. Highly recommend!

Hi guys and gals I've had the experience to have to take my 2017 Silverado in to them after someone…read morehit my new truck in the rear bumper at the hospital in high point and I brought it to them and made an appointment to get it fixed and I'm very anal about my vehicle and it looked bet than when I bought it because the paint matched better than the factory, I couldn't believe it and I was so happy with the quality of the work I wouldn't go anywhere else thanks

My 5 month old SUV was damaged when an inattentive driver hit me in the rear. Dealing with their…read moreinsurance company was a pain. But the repair facility was a very pleasing experience. When I told people at my job what had occurred, several recommended Rob's Auto Body for the repair. So after the at-fault driver's insurance company conceded liability, I went to Rob's for an estimate. The gentleman who estimated my vehicle was very professional and thorough. To the point, he explained what he believed the damages were, but would not provide a final assessment until they could get my vehicle up on a lift. The down side, because they are so popular, and my vehicle was drivable, the first available appointment they had was six weeks from that date. I agreed wait and let them do the repairs. Prior to me dropping my SUV off, they called to verify my appointment. This also verified they had all the parts in stock. And even though the insurance company had approved a rental car, they contacted both the insurance company and rental car company and arranged for them to pick me up at their shop. They called me with any questions, and updated me on the repair. My vehicle was ready on the agreed to date, and the job was excellently done. The replaced parts fit as well as the original parts did. And you cannot see any difference in the paint. The application and color matching is factory appearing. Even the cleaning and washing after the repair was flawless. I'm picky, but I could not find a smudge, streak, or water spot on the entire vehicle. No Mia aligned panels. No orange peel in the paint. I know American made vehicles, but I'm not a auto body tech. I have no idea what good body work should cost. But of course I received a copy of the estimate and bill when I picked up my Durango. The cost appeared to be quite reasonable. And the bill was very detained in explanation. When leaving, I was going to take the rental car, with my wife following me in our vehicle. Jeannie at Rob's asked for the keys to the rental. She advised, we will call and have them pick it up. I was OK with that also. If you or anyone you know of needs good quality body or accident repair work completed on a vehicle. Give Rob's the opportunity to look at and make your vehicle right again.

If I could give zero stars, I would. Absolute joke of a business. I dropped my car off Monday…read moremorning and was told I'd have it back by the end of the week at the latest. I called Wednesday for an update, and they said "just needs to be painted and dried, should be good to go this week." Cool, right? WRONG. Thursday rolls around, and suddenly I get a call saying the bumper is no good and the car won't be ready until next week. Excuse me?!? The bumper was destroyed when I brought it in--how did they JUST NOW realize it needed a new one? Are these guys even looking at the cars they're fixing? And to top it all off, they won't even give my car back to me because apparently, there's no bumper to put on it. Unreal. I've been lied to, strung along, and left without my car for even longer than expected because of their complete incompetence. DO NOT bring your car here unless you enjoy broken promises, missed deadlines, and absolute frustration. STAY FAR AWAY FROM ROB'S AUTO BODY.

Highly recommended. I had an accident with my trailer. I destroyed the air conditioning unit…read morehitting a bridge which pushed it through the ceiling. Took to Jowers and told them I needed it in 5 days. They jumped on my job first thing . It was done on time and looked better than before.

Very rude customer service. Spoke with a lady who answered the phone about receiving an email after…read morespeaking to the manager on a day ago she tells me there's two women at the desk and I said what did y'all open the email and she said I can be nasty. I can get nasty and rude. I said, excuse me and she hung the phone up.. we got parts from them that they pull off of a vehicle and didn't receive all the parts and the manager told me to wait and send an email to him explaining everything and he will check into it. Get someone to pull the parts off and he will call me back never received a call back. Wanted to return the part because it's no good if you don't have all the parts on it paid for the service of them pulling all the parts off asking for is what we paid for. That is all part . This kind of behavior is unacceptable.. and it seems as if they do that to all their customers because she felt very comfortable hanging up the phone on someone that was just asking a question and wondering why I haven't received a call back from the manager. I will not recommend family and friends to a business of this service is just like their business. When you answer the phone angry, you may need to find another job if you're not good in customer service.. Poor custmer service. Jowers RV Sales & Service.