I HIGHLY recommend this particular branch of the BMV. Why this one, well it's because they know…read morewhat they're doing and they actually care about customer service. I originally went to the Speedway branch where they were charging me $65 for a service and I wasn't prepared for that I had figured it would just be a few dollars. I left to go get more money and ended up at this branch afterward. This branch got it right and I only owed $1! There's much to be said for customer service and a happy customer service representative. Thank you!

Amanda was the best !!! Wait less than 5 minutes... Amanda…read moregreeted my husband & I with kindness & to meet our reason for being there . Definitely on top of her game .. while smiling the whole time . She was knowledgeable Of all things BMV . In & out in less that 20 minutes. Wonderful improvements with Plainfield's office of the BMV! I would do it all again ... Great Service !

I love when coming to the BMV is fast and easy. I've been to this location a few times and have…read morebeen pleased. My son got his license from here, got a temp tag replaced, and I also registered/plated a vehicle. Each time it went very smooth. This location is easily visible and has parking out front. We are always greeted at the entrance. To get a ticket is easy. Inside appeared clean and had plenty seating. Virginia helped with getting my son's license and temp tag. She was very friendly. Daniel was the person that helped get my vehicle plated/ registered. us, and he provided excellent customer service, he was a pleasure to work with. I wanted to the black out plates and he quoted my registration for 2 years telling me that would save money as I'd only be charged $45 one time for the black out plates (usually if you have special plates you have to pay every year with registration). I was appreciative that he shared this information with me as I'm always looking for ways to save money and went with this option. The whole process took about 20 minutes. I was very pleased with this visit and the outcome.

Updating my last review to say this place has still got it going on. Yes, ladies and gents, five…read morestars for a BMV. Five stars for the staff member named Katelynn who appears to appreciate efficiency and getting down to business as much as I do. We arrived both needing to renew or licenses at lunch time and were in and out in no more than fifteen minutes. Hard to complain about that, right? If you're dreading your next BMV visit, make this your location and you won't be disappointed.

We have to get our titles changed on all our vehicles. The process took much longer then we…read moreanticipated and it was a new process ( not typical for regular title change ) for the clerk. Many of her leads came over to help us all since this wasn't typical. Time to close came but the hung in there and got us finished up and taken care of. Hats off to them all. This is the best BMV in the area.

Motor vehicles department, here we go right?!…read more Actually here we go! Although this process has taken me eight weeks, the car is finally registered here in Indiana. Now coming from Nevada to new state, new rules. This state requires the "actual title," to be on file. My car belongs to USAA, and was registered in Las Vegas. Nevada uses a digital file system. The title had to be mailed here to be a physical record on file in order to be eligible for registration. They check the VIN too. Now that all this is done the registration process all done. And every time I have come to the DMV, before you can sit down your number is called. The place is effectively efficient when it comes to getting it done. Now show up and get your new license; registration, or boat license. It all happens here at the bureau. Make sure and bring all paperwork. Or it will be another visit.

yo Ryan is the goat. He was super helpful in replacing my missing driver's license. Stopped here…read morefrom out of town and they were way more helpful than my local branch.

This BMV is clean, large, plenty of seating, and has lots of knowledgeable employees that are…read morefriendly and helpful. It's rare to have to wait more than 10 minutes at this location. Go during the off peak times and you might be the only customer in the place, ha.

We came for a scheduled driving exam around 9:30am on a weekday but there was very little wait time…read morefor anyone who was a walk-in taking a number. The employees are polite, efficient & friendly. The driving examiner was really pleasant & made my son feel at ease for his test (which we all know can be a bit nerve racking!). From start to finish we we there about 40-45 mins...which included the half hour drive time & all the paperwork.

I'm starting this review with patience…read more You may ask why? It is needed because of Covid19 the clerks offices has been inundated by this unprecedented virus. I had visited two different offices and found long lines. As it turns out each office is running on skeleton crews. I was thankful they were able to be open. As we stood outside in single file with 20 people before me, we were periodically explained by employees under CoVid protocol the Staff of only two on duty can only allow two customers inside at one time. To help speed the line we were given information to have ready and if anyone didn't have all needed documents one was saved the loss time. Once my turn came, I found the employees to be helpful and courteous. My renewal was easy and faster than expected. " Patience is what is needed in thees difficult times ", Plenty of lot parking No facilities available Revised hours due to CoVid.

Every time I've had to go to the BMV in Brownsburg, I have been impressed with their service. They…read morehave a good, efficient system in place to help you get in and out in hardly any time. The service is always professional. It is clean and there's plenty of seats. There is also a kiosk when you first enter if you want to use that for simpler tasks if not then take a number inside and sit till you're called.

Went into the Brownsburg branch to title and register my truck. Waited for my number to be called…read morejust to be told I had to do it at the kiosk. I asked her if she was serious and she said I am. But I'm right here and she just stared at me. When my driver license is due do I give myself the test, rate my driving, photo myself, print the license and collect the fees? Truly pathetic.

Absolutely disrespectful service, unprofessional did not answer questions when asked. Then I pay…read morefor a specialty plate and almost 700 dollars later my plate never shows up and I have to sit on hold for 30 minutes to make sure they do their job correctly. Not to mention they never put the request for my title in properly. After 6 months of trying to get my plate, 3 paper plates ripping off my car, 4 trips , and 2 phone calls I am truly hoping this is the last time I have to deal with this place. This is just another reason why I will be making sure I move out of this sorry boring state!

The worst experience ever this is my 1st review ever for any company and it was needed , seriously…read morethe workers are not informed at all! Every person I dealt with had something different to say, just to realize I had all the correct information the very 1st time, I had to come back 3 times on a Friday and still did not get what was needed on something very simple! "black man in America " I feel as this was more of a hatred act honestly!!!

I e recently purchased a new car and BOTH times I've come to this BMV location they have been…read moreprofessional, welcoming, quick (but not in a pushy feeling, but efficient), insightful and overall kind. Overall, great and helpful staff. Your experience should be great as long as you as the driver or future driver have everything necessary for your specific visit

Very unprofessional, they have continually failed to provide the needed document. this location is…read morenot professional or they don't tell you what u need.

This BMV Carmel location is BY far the friendliest BMV location within the Hamilton Co / Indy Metro…read morearea. I travel a bit further just to deal with them. Everyone is generally happy and pleasant to deal with. It is also extremely large to handle capacity. I went on a Thursday afternoon around 2pm walked right in and they called my number before I even sat down. Had everything transferred and processed within 10 minutes.

Fantastic staff and quick service however annoying title process where it may take up to 21 days to…read moresend my electronic file to my address?