Slow rude clerks. Be careful with your bank cards at this place! Prices are not much cheaper than…read morecvs or shell down the street. Beware

DO NOT WASTE YOUR TIME CALLING OR EVEN GOING TO THE STORE DIRECTLY !!! The customer service is…read moreHORRIBLE ! I am appalled ! All I wanted to do was get a new disposable vape and the store clerk gave me such a snarky, DISGUSTING attitude ! I don't understand how they could hire someone like this ! If this is the kind of people they like to hire, then they DON'T DESERVE BUSINESS!

buyer beware I had a free card for a box of free twist vape juice instead only 8 dollars was…read moreknocked off and was charged 17 dollars with my free card so yes i really want to complain to the owner I think it should be made right with a free bottle of vape juice otherwise I won't be giving anymore business to this place and I will be going to king of vape from now on I will not be given poor service and expected to keep coming back that was very disrespectful

From the owner: From the feedback we get from our customers, They tend to be amazed by all the different variety of…read moreItems we have in store so what makes our business unique is that we tend to have a little of everything in other words a “One Stop Shop”

Good selection. It's more than I normally pay, but i live in South Carolina. Go by and talk to…read morethem and see what they can help you with.

this place is awful bought a vape spent good money it did not work brought it back with receipt in…read morel as than 24 hours they refused to give my money back or another vape the worker couldn't even get it to work and basically told me I would have to just loose the money offer me a 15 percent discount to buy another one what a rip off

Hope and Tyler went above and beyond to help me find just what I needed. They did a great job…read morehelping me find exactly what I needed. This store is way bigger than any other store I've been to like this with way more of a selection

From the owner: Products: Disposable Vapes, Vape Juices, Vapes, Cigars,…read moreGlass Tobacco Pipes, Loose-Leaf Tobacco, Cigarettes, Cigarillos, Vape Batteries, Body Jewelry, Hookahs, Incense, Pocket Knives Brands: Cloud Nurdz, Coastal Clouds, Elf Bar, GeekVape, Juice Head, Mr. Fog, Smok Okva Njoy, Twist E-Liquids, Vaporesso, Voopoo, Zippo

After nearly 3 decades of being a consumer I have NEVER left a negative review on any type of…read moreforum. After a visit to the head shed and receiving the worst customer service i've ever experienced I thought it necessary to do so, hopefully saving someone else from having to go through what I did. Went to purchase item (a) and after being assured by the employee what I was buying was what I was asking for, I went on my way. That night I discovered I had actually been sold something of a much farther inferior quality. Willing to chalk it up to inexperience on the employees part, I sought out the owner. Upon talking to the owner I was told that since I didn't pay enough money I should have known that I wasn't getting what i was asking for. Completely baffled, I though I had misspoken and he didn't understand that I asked to buy something and was sold something else. I repeated myself and he again told me it was my fault for not paying more money. I excused myself politely, took my business down the road to Purple Haze, and for the EXACT same price I paid the day prior I received a legitimate version of the item (a) I had originally wanted to purchase from the head shed as well as smiling faces and excellent customer service! All in all, employees are either improperly trained on the stores inventory or are properly trained in conning people for their money and the owner has the worst customer relations in the business. I wouldn't recommend the head shed to my worst enemy, take your business somewhere more reputable!

This is a very cool shop stop bye to day to buy a smok vape.They sell everything u could need for…read moresmoking and the main dude that works their is a very friendly guy.I will go back.stop in and take a look I'm sure they have something u want.

I just want everyone to know what an amazing vape shop that planet is the staff are kind and…read moreknowledgeable about the products they are selling. They open at 9am and don't close until like 11pm. They have any brand vape you want and my favorite is VIHO $18 for 10,000 puffs. VIHO's flavors are amazing. Give them a chance because there prices will keep you coming back. I highly recommend them. Now get out their and vape !!!

Bought two fifty bars here on Friday 5/1/26. They are both gone!…read more Very sad business. I have been going here for the past 8 months and never have experienced this.

Tobacco is old and over priced compared to the gas station down the road I do not recommend this…read moreplace

From the owner: "VIP Smoke Shop, and we’re a premier vape shop here in Lexington, KY. In addition to carrying our…read moreown line of VIP products such as disposable vapes, we offer premium cigars, water pipes, trays, vapes, and more. We’re looking forward to partnering with Leestown and the rest of Leestown County consumers to continue to offer a premier smoke shop experience. We’d like to personally invite you to stop by and see our impressive selection, today!"