Worst customer service!!! When I bought a jacket I went to wear it and noticed it had strong plastic smell and made a lot of noise(like a squeaking) so I didn't wear it and I took it back -I was taken aback by how aggressive the guy was -saying he doesn't do refunds and I had worn it when I told him I didn't-I told him I didn't want an exchange I wanted refund $100 due to the fact I don't shop there often enough. He's whole behaviour and attitude was like I was the one trying to rip him off!!! I was so offended-left store then I noticed either he or the salesperson had actually taken the receipt!!! YEP!! Idiots -I had it on card anyway but just the sneakiest:/
I reported them to consumer affairs as it is illegal for them to even have a sign up saying no refunds.
I use to pop in here every few months and buy something-NEVER AGAIN!!!
They come across all nice when you are buying something but when you want to return then the evil side of them comes out-I don't normally have to deal with these types so I was quite shocked by what I witnessed. read more