Laura is a total pro. So happy we found her on Yelp! Our little Beanie kitty took to her right away.read more

We have worked with Laura for about 5 years now…read more She watches our two Golden Retrievers quite regularly and she does a great job. We travel quite a bit and we always can rest assured knowing our boys and our home are in good hands. On one trip, our youngest got sick while we were out of state and Laura jumped right in and took incredible care of him. She got him to the Vet and worked with them to get him treated . She really helped to put us at ease. HIGHLY RECOMMEND!

"The crummier the outside, the sweeter the people are inside."…read moreThis proven scientific study is again proven true at Pawz. Mega funky exterior hides a group of exceptional "dog people ". My buddy had not had his nails clipped in years and he always freaked out when we tried. Nervously, I took him to Pawz ; 10 minutes later, the job was done with actually NO trauma, no reactions, and excellent attitude. Ok, it might not be a scientific study, but it sure is true here. They are reportedly moving closer to downtown and I'll be using them for boarding too!

Booked a pamper session, de shed, and blowout for my Husky and it was everything I hoped it would…read morebe his coat looks absolutely amazing and The women who took care of him was very friendly and sweet I can't wait to bring him back!!:) thank you so much!!!!

I've been taking my pup here for day camp, boarding and grooming since April 2019. I found it to be…read moreone of the nicest pet facilities in Knoxville -- it's very clean, there's decent outdoor space for the dogs and it looks nothing like a shelter. For day camp, the dogs get two, hour and half play periods (separated by size) which might not be enough if you have a young dog with a lot of energy, but of course it's better than nothing. Camp spaces can fill up really fast; one of my biggest gripes with this place is that you really need to book in advance - especially for Friday spots. If your schedule stays the same and you know it in advance, then it shouldn't be a problem for you. However, that isn't the case for my husband and I. Because we need to book week by week, we are often unable to use Petsafe for day camp and have to use a different place. As for boarding, there's no where else I'd rather leave my dog for a weekend or long trip. Again, the rooms are really nice and they offer lots of different options, with add-ons like special treats. I love the webcam for checking in on my pup too. One thing I don't like is that there is no camp on the weekend, so no interaction or play time with other dogs. I usually pay extra for my dog to have a VIP season aka one on one time with the attendant so he doesn't get too bored. I also don't like that you can't call on the weekends to see how your dog is doing. In general, the phone system is so bad there that often you have to call multiple times before you get through. It is easily my biggest frustration with the place. Finally, the groomer is great. She's given my dog the best hair cuts he's ever gotten. So overall, you can expect to have a good experience here. I know my dog loves it and I know he's in good hands whether I'm at work for the day or traveling for the week.

I cannot understand the five star reviews for this place, I can only think the reviewers do not…read moreunderstand that there are much better boarding options out there upon which to set their standards. This is a GLORIFIED SHELTER. It wasn't at all what we were expecting and we actually feel pretty guilty for leaving our two puppers here. We definitely won't be bringing them back. We got the "Luxury Suite" and requested they be given toys for their stay (you click the options when you use their obligatory curbside pick up. You are not allowed inside to see where your dog is staying. This was a RED FLAG I wish I'd paid more attention to). We used the Live Webcam sporadically through their stay and saw they were never given any toys! None! Not for nearly two days! They just laid there, bored out of their minds. I'm not sure how they are selling the "luxury" part of this scam, either; your dog is staying in a shelter-like kennel, surrounded by other dogs. Potty breaks are very spaced out (5 hours apart) and minimal--they weren't let out after 4:00 PM!! I am completely flabbergasted at the services offered, their stay in no way reflected what we were led to believe our pups would experience. We got our pups back and it was clear they'd also had minimal human contact the entire time we were gone; we watched on camera during pick up as they went crazy for attention when someone came to pick them up (not at all characteristic of them). They stank like a shelter and have diarrhea and are exhausted from not sleeping (surrounded by constant barking the whole time, just like in a shelter). It's as if we took them to the Animal Shelter for the weekend, not the resort-style experience we thought we were purchasing for our fur babies. Our dogs were there for less than 48 hours and it cost us almost $250!!! We were quoted a price MUCH lower when we dropped them off and they didn't apply our veteran discount, even though we discussed it on the phone. USE ROVER.

Best cat care ever! We left for a week trip, and the cat specialist came over twice a day to care…read morefor our sweetie. She sent photos of grooming and playing with our cat, and also brought in our mail, and newspaper. We were very happy with the way everything looked when we came home, and our sweetie was happy, too.

From the owner: At Pet Nanny Pet Care, you don't have to worry about the safety and happiness of your pets, or have…read moreto ask friends and family to help while you are away or working long hours. We will provide professional and loving care for your pets at a reasonable per visit rate. Experts agree that pets are happiest in their homes when their owners are temporarily away. they feel more comfortable in their environments with their usual routines, pet sitters can provide this for them and more. They provide love, lots of attention and make them the happiest they can be in your absence. Benefits include: Lots of exercise for active pets, No exposure to other ill pets, Playtime with pet's favorite toys, Stay on regular bathroom schedule, Food, Medications, bedding in a familiar place.

I have used many cat sitters over the years - kids from the neighborhood, private individuals, and…read moreother franchised pet care providers - but my experience with Waggy Tails the week of March 11th was by far the best. Camille is such a naturally compassionate person - I really enjoyed getting to know her and felt that she bonded with my two senior cats right away. They usually seem like they are starved for attention after I've been away, but this time when I walked in the cats looked up like, "oh, it's you." and then went back to what they were doing. Ultimate compliment!

I have been using Waggy Tails for 2.5 years. They have been extremely professional and easy to…read moreschedule. I have moved to different neighborhoods and so have experienced different dog walkers during my time with the company. The walkers are arranged by neighborhood rather than individual - so if you move you will most likely get a different walker. They have uniform shirts that they can wear during your dog walks. I have had only one issue with one of the walkers that I had assigned to me, which was resolved swiftly by management. All of the walkers are bonded & insured. They send text updates with updates during their visit. Cancellation policy is fair and you have the ability to tip your walker.

Great boarding facility, highly recommend. They take great care of my fur baby and send a picture…read moreeveryday while we are apart.

Bandi has become like family to us. We used them for five years. Now we've moved away but we…read morestill go out of our way to drop off Pink when we're traveling in that direction. She's always excited to see her friends at Purfect Park.

Love their service, always on time/schedule. Makes owning puppies much easier. Thanks POOP 912read more

Best service & very helpful!! Let me know what's going on…read morearound my property as they are picking up the poop.

This dog sitting service is amazing!!!! Kelly really goes above and beyond to make sure your pets…read moreare comfortable and well taken care of! My boyfriend and I both work full time and we needed help during the day for bathroom breaks, walks, and feeding. Our dogs are two Shepard mixes adopted from the pound and Kelly is like family to all of us. Don't know what we would have done without her! Book her before her schedule is too full, you don't want to miss out!

I had a last minute trip planned and with 3 cats and a dog I was rushing to find someone to take…read morecare of them. I decided to try Kelly after a recommendation from a family member. Kelly was great, she came to my house, left no detail about my pets unchecked before I left. I can tell how much she loves animals and I felt completely comfortable with her. While I was away she sent me pictures and updates daily and I could tell my all my pets were happy and she was enjoying them and they were enjoying her. When we got back from our trip she even left a card and a cute little gift with m and ms in it. She was very affordable even though she came twice daily for 7 days. I will be using her again for sure. I would recommend her to anyone who needs this service when you go on vacation. She's awesome.

We just picked up our two kitties, Charlie and Bella, from Smoky Mountain pet resort and we…read morecouldn't be happier with their care and service! Charlie is a special-needs kitty that requires daily medication and a special feeding regimen. Jen and her staff were able to accommodate his needs and Jen kept me up-to-date on his status while I was out of town. I will be using Smoky Mountain pet resort every time I need to board one of my kitties. I highly recommend them without reservation!

This was my fur baby's 3rd stay with Smoky Mountain Pet Resort and all 3 times have been 5 Stars…read moreplus! Jen and the entire staff love her to pieces and it shows each time I pick her up after staying here :) At this point, they feel like family to me and my Bella Sue. Thank you guys for all you do and the special love and care you show to my sweet baby! See you all again in May 2027!