I have gone on many trips to casinos in Canada, Michigan and…read moreNew York with Lakefront. Never once have I been inconvenienced or felt unsafe. One time a driver got lost on a milk run to Seneca. He was funnier than dangerous.

WARNING: Worst Rental Experience Here is the order of events…read morethat occurred leading up to my charter and how your company failed to provide what was promised. 4/12/2018 - Client makes inquiry about bus charters and receives a quote from Angie Bishop for one 56 passenger bus to transport guests from the Ritz Carlton hotel (1515 W 3rd St, Cleveland, Ohio) to the private property at 3535 Revere Road, Richfield, Ohio and back, confirming the pickup and drop off locations for the first time. 5/4/2018 - Client receives booking confirmation from Lakefront Lines on the charter, confirming pickup and drop off locations for the second time. 6/14/2018 - Client inquires about a second 56 passenger bus and receives a quote, confirming pickup and drop off locations for the third time. 6/27/2018 - Client receives confirmation on the charter of the two buses, confirming pick up and drop off locations for the fourth time. 9/10/2018 (week of the wedding) - Client's wedding planner reaches out to Lakefront Lines to confirm booking and make sure that Lakefront Lines had performed a test run to ensure timing and accessibility for the guests. Lakefront Lines informed our wedding planner that there has not been a test run and then scheduled one on 9/12/2018 (3 days before the wedding). 9/12/2018 - Lakefront Lines comes to the private property at 3535 Revere Road, Richfield, Ohio and informs the wedding planner that the buses would not be able to drop off passengers at the contracted address, and would drop wedding guests on the street 300 yards away from the location. Lakefront Lines cited road width concerns. Wedding planner asks the coordinator to at least attempt a test run to the actual location, but Lakefront Lines refused. 9/13/2018 (2 days before the wedding) - Wedding planner and client reach out again to Lakefront Lines to try to figure out a solution to transport the guests from the street to the actual location of the property. Not only does Lakefront Lines not offer any solutions (smaller buses, shuttle vans, etc.), the representative, Angie Bishop, now changes the narrative and claims that the booking was for transporting between hotels rather than to a private property. This was a flat out lie and an impossibly bad one, as Lakefront Lines had at least 4 months and 4 different confirmations to check the location. 9/14/2018 (one day before the wedding) - Client books two shuttles from separate companies for an additional cost to move guests safely from the road to the actual location of the venue. As you can see from this timeline and details, Lakefront Lines had four and half months from the time of initial booking (and five months from the original inquiry) to the actual charter date to test run and inform the client that the buses would not be able to drop off guests at the actual location. Lakefront Lines never had the intent to do a test run until the wedding planner reached out. Lakefront Lines informs the client three days before the wedding that they would not be able to drop off at the actual location. When pressed about why the client was not informed of this during the previous four months, Angie Bishop then lied and claimed that the booking was for a hotel to hotel transfer, despite verifying the address four times. Not only did this experience create additional costs for the client (having to book shuttles at the last minute), it also caused delays in the wedding, discomfort from guests (some of whom had to walk), and heavy emotional stress for the client in the week of the wedding. Lakefront Lines made no attempt to remedy the situation and falsely tried to put the entire responsibility on the client.

We really enjoyed our Downtown Highlights walking tour of Cleveland. Scott made it so enjoyable…read moreand entertaining. We definitely recommend it!

Did the Christmas tour and truly enjoyed it. Scott is a excellent guide and shared a lot of…read moreinformation. Fun.

This is by far the greatest Jewish Heritage Museum I've ever visited! I like how they don't focus…read moreon the bad stuff, although it is addressed because it needs to be. The staff was very nice and friendly and accommodating to me and my service dog. They explained how the order of the exhibits went and it was all very interesting. You start with the history of Judaism and the artifacts are amazing. There are TVs playing throughout the exhibits with history videos and people's personal memories and there are plaques on the walls and at each exhibit explaining everything. Then you move on to the more recent history and current events and I appreciate the history of all the donated artifacts. I am not from Cleveland but they do an outstanding job of honoring the area Jewry. I thought that was great. The Holocaust part of the exhibits was not as overwhelming as most other places and I respect that quite a bit. It's something that needs to be forever remembered but many places only focus mainly on that and there is more to being a Jew than that! I spent several hours there and although I am a bit of a historian I learned quite a bit so I loved that! I can't say enough great things about this place. The parking is free, the admission rates are very reasonable, everyone is so nice and friendly, and the gift shop had a lot of great things ranging in price. I would give this museum 10 stars if I could and I hope to visit again sometime!

My husband, daughter, and I stopped over here after lunch since I've been anxious to visit this…read moremuseum. They have free parking on the premises. The museum wasn't too busy when we arrived. The staff greeted us warmly, gave us a map after we paid our admission and told us about a docent tour that would be starting in an hour which we were welcome to join. We started off with the artifacts sections. Although they were replicas I was literally blown away by some of the pieces. Among those pieces was a replica of the statue of Moses by Michelangelo and a miniature of a beautiful ark you would find in a synagogue. We then went on the docent tour which was entitled "Israel now and then". We first saw a brief movie and then got to learn about the Jerusalem and the people of the Holy Land. This area mostly had pictures and videos telling you how Israel became an independent state. The last section we visited was the permanent exhibition. Since our tour ran overboard we couldn't stay here to take everything in. Most of it deal with the Jewish history in Cleveland and as I went through most of the exhibits I noticed quite a similarity to what the immigrants faced here to what they faced in New York. I did get to learn about the origins of the May company as well as American Greeting cards as well as the struggles they faced. This section takes about 2 hours to see everything but we just skimmed it and took in the highlights. The museum has a small store with all types of gifts and right now the focus is on Passover since we are in the middle of the holiday. We had a great visit and a great way to tour one of the many museum Cleveland has to offer. Located on Richmond Road in Beechwood it is an easy drive to I 271.

Just got back home after a casino tour in New York. I could not have asked for a better tour guide…read more& driver!! They stayed on schedule, made sure everyone was comfortable, and wanted to be sure we had a good time. Cost was reasonable based on casino & hotel comps we received. I will DEFINETLY use them again!! Thank You Great Day Tours!!

Just came back from NYC. Everything was perfect! Our bus had a flat on our last day as we were…read morefinishing breakfast which delayed coming home later but the hotel and our tour guide were very professional with 55 or more people. We were lucky we didn't get stuck in Times Square Saturday night with the flat tire, we'd probably still be there! Our driver Al was the BEST! You should see the way he drove in Manhattan with all the traffic and pedestrians. He could maneuver our coach down a one way street between a parked catering truck and a big box truck! Russ our tour guide was fabulous as well. Very personable, informative and all around fun. Once I recover from this trip I'm going to look up another destination with this duo. Personally, I give this tour a 11/10. They went above and beyond. Thank you Al, Russ and Great Day Tours!

This was an absolutely incredible and breathtaking experience. The carriage driver was so kind,…read moreprofessional and knowledgeable. I learned so much about historic Berea. I truly got to take in the fall scenery and experience such a beautiful, peaceful and magical time. I was over the moon happy during this experience. This definitely made the top of my list as one of the best adventures ever. I highly, highly recommend Carriages of Cleveland.

We went for my wife's Birthday. We had 2 friends join us. We did the 15 mins and if was great we…read moregot to relax and talk while we write through berea. People waved at us too. It was a great time and blackjack was awesome. Well taken care of and very nice. We plan to c Go back and do the long ride. Our anniversary is coming up. Thanks for the ride and the info about some of the houses in berea.