We had used them for about two years with no problems but in 2016 we did have some issues in…read moreregards to getting in contact and keeping appointments which was very stressful. We filed with BBB and they even couldn't get in contact with them. Thankfully almost a year later the issues are resolved and they apologized and got our stuff done. Still think they are a good place but this why I am only giving them a four.

Very pissed isnt the even close to how I feel right now! In October of 2021 we received a tax…read morenotice that we owed over $3500 in back taxes from 2018. We immediately got a hold of Connie at Rogers Bookkeeping and spoke with her about the issue. She explained she would file an amended return for us and that we would not have to pay in. In January of 2022 we received another notice. Again, reached out to Connie who told us that she filed the amended return and that she would mail me a copy of which I NEVER RECEIVED. I filed my 2021 taxes and received a refund that was significantly less like $3500 less!!! Mind you this was taken straight out of my taxes of which I definitely needed! Contacted Connie no answer, left messages with the receptionist, ask for a return call, NOTHING NO RESPONSES!!!!! My ex attempted to contact her with no responses! Ive checked the IRS website which states that they have not received an amended return....its August...6months has passed!!!!! I had no choice but to file a complaint with the BBB!!!

Dealing with Claudia and Mike has been a great experience. I always feel comfortable to ask them…read moreany questions I have, no matter how many or "stupid" for lack of a better word they are. I truly feel like they put their best interests into me and I'm sure they do the same with their other clients.

I don't have the words to express how unprofessional, condescending, rude and degrading this office…read moreis, those words are not strong enough, particularly Claudia and coming from the owner himself. They do not have the decency to treat others with a shred of respect. Save yourself the heartache, headache and find another insurance office, these are not the type of people you want handling something as important as protecting your valuables, there are caring, great agents in our town that will actually show you respect as a fellow human being and true understanding and care for your insurance needs. This office could use a lesson or two in common courtesy, manners and respect - they clearly are lacking in all three.

I will never go anywhere else!!! They are so nice and helpful. I still can't believe how much they…read moresaved me on insurance. It is crazy. I highly recommend coming here. Just call you will be happy you did.

Ellen from this team is amazing! I've had some unexpected things come up and she's been very…read morethoughtful and understanding. It's a joy to talk to her and she does all the hard work for me. I 5/5 recommend her she is very professional but personal and I won't be going anywhere else for insurance. She's got me hooked for life! Plus you can't beat the prices, I have literally everything bc I couldn't want and the roadside assistance is worth it. They towed my car and offered to get us a Uber to drive us back home. We had a ride but it's the fact that they actually care. I don't ever write reviews and this one I put some heart into because Ellen is just that amazing she text me checking up on me which me so much so I am returning the favor. Keep up the hard work lady, and someone give this woman a raise... ...no seriously, she definitely deserves it.

The girls that work here are so nice and personable. They will take the time to explain your…read moreinsurance to where you can understand it and know what you're paying for. Between receiving notifications from the office, corporate mail, and even my statefarm app, I'm always able to see what's going on with my policies.

I would not recommend Jon Hannah or his office. He is not trustworthy and will lie to cover…read morehimself with State Farm. When I was told by his office that my business was covered, I called State Farm home office and they could never find my application or anything on my business but a vehicle. I had no insurance for almost a month before I figure it out.

5 STARS-------Wonderful tax preparation business! We have had a great experience and we keep…read morecoming back year after year. Whether you are filing for your small business or your personal taxes (we do both), this business will help put your mind at ease. I give it my highest recommendation! Do yourself a favor and call them today to make doing your taxes an easy and fast experience.

I have worked with Mike Rodes and his staff for years, I always feel they actually care about My…read moreCompany and My family, I also do not feel they sell me things that I do not need. They have always been honest and done what they said they would do and it is refreshing. If you do not have a relationship with someone, I would suggest you consider Mike and the team at the insurance center

Rebekah Kimble is very helpful, knowledgeable, efficient, and friendly! She was able to save us a…read morebunch a money on our insurance needs and has always been there to help when we need her!

Bev has been so helpful and supportive on any of my insurance questions and needs. He is timely…read morewith responses to emails or phone calls that I may have and is very informative with various plans and policies that may be best for you and your family!! Highly recommend his services!!!

My family member was with State Farm for decades. When they really needed Bev's help, he let them…read moredown. After a car accident, there was the choice of being paid to take the car that needed repairs or having the car repaired. I was on the conference call with an agent in Bev's office, the claims department and my family member. We made it clear we wanted the check for the damaged car. A friend was going to fix it for less than the estimate. We got a call from the garage that the car was repaired. We were shocked since that is not what we wanted. Bev conveniently had no record of that conversation (even though they record all calls). Bev even admitted to my family member "we screwed up." But he never corrected the huge mistake or made it right. I would never suggest Bev or any agent in his office. He didn't keep his word. This experience was worse since it happened to family. I am disappointed at the lack of integrity.

This insurance was the BIGGEST waste of money of my life. Tonya is completely unhelpful. She is…read moreactually very rude and hateful. I paid for this insurance for over 5 years and they refused to cover my very first claim. And then blackballed me to ALL other insurance agencies. This was all AFTER they both referred to me as the "N" word and told me that "N" words should not be allowed to own property in the first place. Please do not waste your money here. Please go somewhere they actually care about their clients. My 6 month old son is being exposed to mold long term because of Tonya and Gigi. They have no heart.

Tonya is the most down to earth, helpful person. She always makes the time to help you. If you want…read morea State Farm Agent with over three decades of experience, then she is who you want in your corner.