Stopping in during a roadtrip. Cute but small yarn store that was in the process of moving to a new…read morespot. Workers were very friendly and helpful and the shop dog, Ozzie, was adorable. I bought a bunch of stuff, including a jigsaw puzzle (?) and cat toys (?!), plus yarn. There were more brands that I didn't know of than knew.

Out of town customer-I particularly love the selection of stitch markers, the best I've ever used…read more Great LYS, I visit every time I'm in the area

I wandered through the door of Glow recently. I was warmly received by Anne, the owner of the…read morestore. The colors, the scents, the textures of linens, pillows, throws, felted flowers & the plants! OH MY! This shop is beautiful & comfortable like you just feel at home. Not only are the nooks and crannies color coordinated they change scents as you move from one color to the next! Ideas for gifts abound! Many local & Michigan artist's & businesses supply Glow. Prices reasonable for locally sourced gifts! Please take time to visit this gem in Old Town, Lansing!

My sister's dog passed away and I wanted to use a local flower place to make sure that they were…read morehigh quality flowers while supporting a local business. I called Howe's and they were very helpful and made a BEAUTIFUL arrangement for my sister! I highly recommend them for their excellent customer service as well as their beautiful flowers!

The service, selection & value were all 5 star! I sent flowers to my Aunt & she was thrilled…read more Which is quite high praise indeed! As I said above the value was exceptional.

I can here to get fitted for a tuxedo and was seen by Brendon Ryan. Overall the service was…read moreexcellent and speedy, but not rushed: he saw me right away and helped me make all the decisions I needed, providing his guidance and opinions when I wasn't sure about specifics. Pretty charming/funny guy too, so it was a relaxing experience. I've seen a few tailors in my day and I'd strongly recommend this place to anyone needing a tuxedo in the lansing area.

Great fit. Worked with me to make sure I got what I liked. Had the perfect color available for me…read moreto order. Did an on-the-spot hem adjustment so I wouldn't have to come back. Under-promised and over-delivered. I had the purchase a day before it was promised, and that saved me a lot of stress and hassle. The price was fair. I'm very happy with the whole experience and will get a lot of great use out of my tux.

I recently purchased a Miele vacuum from Gall Sewing in Lansing and I want to shout out about the…read moregreat customer service! Both Jason and Jen were especially helpful and went well above and beyond in making sure I was happy with this purchase, which I totally am. This is my third purchase from Gall over the years and I continue to be impressed with both the products they sell and the customer service. Top notch shop all the way around. Thanks Jason and Jen.

They are very helpful with sewing classes. Great place to go for any sewing and vacume supplies…read moreand help with any purchase. Highly recommend.

Two stars only because we like Bernie, our sales guy. He was great…read more We ordered a dining set back in 2023. It came and we thought the color seemed off but we figured sometimes hard to gauge how a table will look based on a small sample. So we carried on. Didn't love the table but also didn't hate it. But we were very aware it didn't match our kitchen cabinets that we matched up the sample with. Fast forward to this summer when we decided to order a coffee table, an end table and entry table in the exact wood and finish as the dining table because with an open concept living concept the last thing we wanted was to to add another shade of wood to the layout. It was already off given the difference in the shade of the table vs our cabinets, which was supposed to match or at least be close. Everything was ordered to match. Yay! Then they deliver the coffee and end tables and they are the EXACT color of the original sample we used to decide on our dining table but definitely NOT the color of the dining table. We loved it but it confirmed-something/someone messed up our dining table finish. They sent out someone to take pics after we reached out.. It's obvious. After a few weeks we then hear there's nothing they can do. Sooo, they mess up, offer no explanation (or even an apology) and....that's it? Very disappointing. At the very least, own your mistake. You're better off at IKEA where you'll know the furniture matches.

As an Okemos native and firm believer in shopping local, it is unfortunate that my experience with…read morethe Pilgrim House was a bad one. I purchased a Bassett leather sofa and reclining chair as well as the extended warranty for both pieces the end of August. 2023. By May 2024 the finish on both pieces of furniture was starting to peel and a stitch coming loose on the seat of the sofa. I contacted the warranty company sending close up pictures. I was told that this was "clearly a manufacturer's defect" and to contact Pilgrim House, which I did immediately. A home visit was scheduled a few weeks later to have someone from Pilgrim House repair department view the pieces. A couple of weeks after the home visit I received a call saying they were contacting Bassett about the problem. Another 3-4 weeks later after my numerous attempts in to find out if Pilgrim House has heard anything I was told they would contact me. Finally at the end of August 2024 I received a call from the Pilgrim House repair department saying Bassett would not do anything more than send a tube of paint to color in the areas that were peeling. I then asked to speak with the owner of Pilgrim House. He returned my call me a few days later. After expressing my shock and displeasure with the proposed resolution, he told me there was nothing more he will do. I asked if he would be satisfied with that answer. I reiterated that the problem started so soon after delivery and I purchased the extended warranty, I was told by the owner in a most unprofessional way that there was nothing else he was going to do. Obviously customer satisfaction was not a priority. It took almost 2 months for Bassett to send the paint and then wait for the repair visit where the paint was applied and the loose stitch fixed. I WOULD NOT recommend Pilgrim House and DEFINITELY would not recommend buying the warranty unless you use knives and sharp tools while sitting on the furniture as that would have been covered.

I am absolutely in love with this uniform store. The customer service of this family owned…read morebusiness is unmatched. I was greeted upon entrance. Just enough time was given to allow me to look around before I was asked if I was "finding everything ok?". No bombarding me, yet ready to provide assistance. They have a wide selection, the best styles of high value. This is an authorized Brand Destination SUPERSTORE to include colors and sizes. It was better than online shopping. It's is a one stop shop with impeccable service. This travel nurse will always patronize this store whenever I have an assignment in the Lansing area.

Nate and I noticed a sign for Better Aged on the sidewalk while in East Lansing recently and…read morerecognized it right away as a vintage clothing store we know from Grand Rapids. We walked down the steps and found a treasure trove of vintage MSU gear. They had tons of sweatshirts and t-shirts, as well as some really cool random items like some bags, signs, signed basketballs, etc. It's the most vintage MSU stuff I've ever seen in one place! I love that all the tags include the year each piece is from. Prices are a bit high, but I think the quality is higher than much of the clothing on the market these days. I didn't buy anything this time, but I will be checking it out whenever I'm on campus to see if I can find a vintage gem to sport on game day. Go Green!