I've had all of my piercing's done here; ear lobes, eyebrow, and industrial.
Two of three failed. The ear lobes both succeeded [which I'd expect since it's the simple piercing to execute].
The eyebrow failure: it was performed by the owner, Nicole - she mistargeted the insertion points (too wide apart) so the bar ended up being too short: this caused inordinate swelling and pressure leading me to take it out after a week of deliberating. I got a refund and an offer to have it replaced for free, which was respectable customer service. I didn't get it replaced.
Eyebrow Solution: I think she knew that she'd performed a poor placement of the eyebrow piercing as soon as she performed it but wishfully justified the placement - in that wasn't that far from perfect and it should still work out. I think she should have admitted failure right away upon noticing her placement was poor and offered to re-do it as soon as it had healed; tallying it up to having made a mistake by eying the placement holes rather than using a ruler or measuring device.
The industrial failure: I kept it in for a year with issues all throughout. This was performed by Seb, the main guy there. The issues, I found, were largely my fault due to sleeping on the side where the piercing was placed - Seb did make it clear I should avoid this by using an aeroplane pillow for side sleeping but this proved, in practice, impractical. The biggest issues came a lot when I began to develop keloid scars on both sides of the industrial inserts. Seb did attempt some reasonable-sounding troubleshooting: I was told to massage the scars in the shower for some weeks for a few minutes each time in an attempt for this to press them away - I tried this and it failed. Then, after going back I was given two small bars to replace the long industrial bar; I was given washers on each end of each bar in an attempt to squash/massage out the scars naturally. This also failed. In turn, I eventually took both bars out because the scars were expanding in size rather than shrinking. I must now [inconveniently] get them removed by a surgeon of sorts, which is an issue I'm currently solving. I must add, I have heard these keloid type scars are due to a genetic predisposition (although I haven't verified this).
Industrial solution: A solution would have been to remove it immediately as the scars showed development and call it a failure at that point, but Seb must not have much data to pull from with Keloid scars - I suspect the idea the scars could be pushed down to be a fallacy and he hadn't seen any evidence. They're scars, I don't think [like most scar tissue] that it goes away easily. I could be wrong though, he may have found success with other clients with this technique. read more
