Nathan and the team at Ings lane very kindly donated 300 flower seed packets to our charity to give…read moreto bereaved families as a way to help them to remember their loved ones throughout the summer months. We are so grateful for all of their support and generosity. Thank you to all at Ings Lane Garden Centre!

Atrocious customer service, manager was condescending, uneducated and useless, as was the young…read moreassistant. We bought 7 fish from them and within just under 3 weeks, our established aquarium of 4 years had been wiped out but everything was our fault or Yorkshire Water's. Took absolutely no responsibility, had a ridiculous answer for everything. There are plenty of places in the area where you can buy with confidence. AVOID!!!

Very helpful staff. The birds are very well looked after in the store. The only complaint is not…read moreallot of birds in the store. Bit it's nitpicking realy.

My daughter was told that flea treatment for cats cannot be sold unless you take the cat to the…read morestore! My daughter has 2 cats. Why on earth would you want to take your cats in the car in this heat? Myself and several members of my family have cats and we have been buying flea treatment from this store in Swadlincote since it opened. We also buy catfood and other products from that store. Needless to say, we will now shop elsewhere.

Avoid this store. Ordered online but poorly packaged live…read morefood split inside, squashed & disgusting. Also very old live food as all were dead & smelt awful. Had to open paypal dispute after phoning 3 times & being ignored. Idiot only refunded 1 item via PayPal and not the whole amount owed and now I can't dispute it! Managers very rude, abusive & knows some fowl colourful language. Avoid this company.

I visited the shop back in January, I couldnt believe how badly the fish and pet sections had…read moredeteriorated. The main concern was the artic conditions in both areas. A dog bed I picked up felt wet from the cold and damp. It was actually warmer stepping outside. I had to cover my face because the damp smell was so strong. I felt so sorry for the animals having to stay in those conditions. I could only tolerate 5 mins. What a shame I used to enjoy visiting there.

Awesome company, Mark looked after my 3 year old Husky x Malamute (Che) and I wouldn't trust her…read morewith anyone else! He put me at ease, visiting before I went away to meet both myself and Che. Everything was covered, I was particularly worried about her being strong and a bit energetic but he was excellent. He sent me some pictures while I was away! Very happy customer, will use again and would fully recommend TailFins to anyone, especially if you get anxious about leaving your pets!

From the owner: Aquarium maintenanceread more